Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out.

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2023 Guest Recovery Email Marketing Back of House 186

Modern Restaurant Management

JANUARY 19, 2021

Finally, find a place to cook and start filling orders, often alongside tickets from a traditional front-of-house. For Top Round Roast Beef in San Francisco, that meant running a fried-chicken joint, burger house, and ice-cream parlor all from within their existing sandwich shop. Welcome to the age of virtual restaurants.

Front of House 209

Front of House Online Ordering Food Order Customer Experience 209

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

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Back of House FOH BOH Front of House 52

ChefMod

OCTOBER 20, 2021

While the catering industry is on the mend, it’s essential that you ready and steady your business for the coming year. Here are some bulletproof ways to streamline operations in a catering business to cope with changing market dynamics. Sharing a delicious meal with friends and family delivers on all fronts.

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Catering 2022 Pricing Food Supply 52

Open for Business

MAY 16, 2024

Diners are doing more research than ever and a restaurant website is a critical touchpoint of the guest experience. Accessibility and convenience for guests Make it easy for potential customers to find baseline information about your restaurant, like location, menu, hours of operation, and contact details.

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

Future Food

APRIL 20, 2022

Food, Hospitality & Wellness ‘Places’ Transcending the Resources & Mining Village Work-Life Experience. Source: Future Food. Health and safety are paramount in mining and resources sector but as with society in general, personnel ‘wellness’ has not always been at the forefront of consideration.

Hospitality 78

Hospitality Food Safety Front of House BOH 78

Modern Restaurant Management

MAY 18, 2020

“Preparing to reopen a restaurant in the face of a changing pandemic can be complex and challenging without the right resources to help guide your planning efforts,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Click here to view the application and instructions. US Foods Holding Corp.

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Front of House Back of House Online Ordering Kitchen Safety 204

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

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2024 Loyalty Program Customer Experience Customer Service 129

Culinary Digital

MARCH 20, 2024

This intentional simplification of the menu not only enhances the efficiency of the back of the house but also benefits the front of the house. This synergy enhances the dining experience for customers, particularly during peak hours or for establishments catering to a high volume of diners.

Front of House 52

Front of House Customer Service Customer Experience Back of House 52

Deliverect

AUGUST 31, 2020

When ordering from these big delivery platforms, customers already have to make a big decision when it comes to choosing a restaurant to order from. If you then have an enormous list of options available, customers are likely to experience decision-fatigue and leave your page without making a purchase.

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Delivery Front of House Point of Sale Back of House 146

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

DECEMBER 18, 2019

Hootsuite’s top three benefits of implementing a UGC strategy include: Promoting authenticity; Building trust; and Driving purchasing decisions Put UGC to work for your restaurant by inviting diners to post a photo of their lunch on social media (tagging your business, of course) for a chance to win a meal on the house. is a common one.)

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Specials Food Truck Seasonal Menu Social Media 362

Modern Restaurant Management

OCTOBER 7, 2021

However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19. To cater to these situations, restaurants should have a digitized checklist or a recipe management software tool. Kitchen operations.

Technology 193

Technology Operations Food Safety Kitchen Safety 193

Xtra Chef

NOVEMBER 11, 2020

In this three-step planning guide, we’ll explore the considerations for restaurant owners, managers, and operators who want to survive the holidays and bring joy to customers—and business balance sheets! Should you focus on the in-house experience or pivot to off-premise options? xtraCHEF has you covered. restaurant industry.

Hospitality 155

Hospitality Seasonal Menu Front of House Social Media 155

Apicbase

MAY 29, 2024

Every few months, a media article declares the death of ghost kitchens as a viable business model. Market data, however, tells a different story. According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

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2022 Food Supply Back of House Kitchen Safety 178

Restaurant Clicks

NOVEMBER 13, 2021

Most restaurants in this area cater to dinners or lunch. For top-notch eatery experiences, check out my list to see the options for the best brunch in Dumbo! Vinegar Hill House Superfine The Atrium Almondine Bakery AlMar Grimaldi’s Pizzeria Bread & Spread Westville Dumbo The River Cafe Celestine Gran Electrica.

Front of House 109

Front of House Café Online Ordering Reservations 109

The Restaurant Times

NOVEMBER 24, 2021

After brainstorming on how to do the same, they came up with many ways, some of which were related to enhancing operations, and others included improving customer services. Many of the respondents also highlighted the role of technology in bringing in more customers. . Hiring More Staff For Front- And Back-Of-The-House Operations.

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Operations Front of House Back of House Seating 52

Restaurant Clicks

NOVEMBER 26, 2021

It’s also the perfect place for a private dining experience. If you want a refined but quintessentially Texas experience, look no further than Lonesome Dove Fort Worth. While visitors may know Fort Worth as the second half of the “Dallas-Fort Worth” mega-city, the area has its own unique culture, heritage, and style!

Fine Dining 106

Fine Dining Front of House Back of House Reservations 106

Indoor Media

MARCH 29, 2021

You can think of these custom-designed, full-color advertising campaigns as small-scale billboards that turn your business into a local celebrity! As far back as 1885, Thomas Smith wrote in his guide, Successful Advertising , that customers needed to see an ad twenty times before purchasing a product. Repetition . times per week.

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Advertising Front of House Seating Small Business 148

Sling

SEPTEMBER 23, 2021

Offer a distinctive dining experience as well as delicious food. You’ll enjoy delicious food, stellar customer service , and…periodic 7.8 These tremors are man-made, but they make for an unforgettable dining experience. But the experience goes well beyond just dining 16 feet under water. 20 Unique Restaurant Ideas.

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Front of House Fine Dining Dine-in Back of House 148

Future Food

MARCH 1, 2021

Ghost kitchens, dark kitchens or cloud kitchens, have no front of house area at all; no seats, no tables and no waiters. Rather these proxy brands are created with delivery app customers as the sole target market developed through proprietary brands specifically designed for the delivery platforms.

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Front of House Back of House Delivery Food Supply 88

Modern Restaurant Management

OCTOBER 22, 2020

Many have been able to successfully reopen and keep their doors open by quickly innovating and adapting new operating models to serve their customers,” said Justin Norman, Yelp’s vice president of data science. business openings and reopenings, as well as consumer interest trends via search data, page views, reviews and photos.

Food Supply 193

Food Supply 2019 Food Truck Back of House 193

EATER

FEBRUARY 18, 2021

In the absence of clear federal and state government mandates, they have had hugely variable experiences from workplace to workplace as they weigh the pros and cons of returning to kitchens and dining rooms. Sandy Levine owns Chartreuse Kitchen & Cocktails in Detroit and is also high-risk. High-Risk Workers Have Only So Many Options.

Front of House 111

Front of House Back of House Tip Distribution Outdoor 111

360Training

JULY 9, 2020

According to market research conducted in 2017 , 11% of customers used a gluten-free “eating approach” in the previous year. It requires careful forethought, but there are ways for any business to tap into the GF market without endangering any of their customers. Not the dining experience you want to give customers, right?

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Serving Front of House Consumer Goods Food Safety 78

Mad Mobile

MAY 22, 2024

The ability to make sales and keep people moving to allow for more customers is essential to a profitable business. That’s great until those guests are interfering with more paying customers who’d spend money if they just had a place to sit. Bar owners know the importance of table turnover time, especially during peak hours.

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POS Bar Mobile Ordering Customer Service 40

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. trillion U.S.

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2024 Technology Customer Experience Dietary Restrictions 40

The Restaurant Times

JANUARY 30, 2022

With technology such as digital payments seen as critical for customer satisfaction, restaurant operators are now exploring its true potential and figuring out ways in which it can boost their growth. . The CRM module helps you create a good relationship with customers through paperless feedback forms and CSAT surveys.

Operations 52

Operations Front of House Back of House Point of Sale 52

Perfect Daily Grind

JUNE 21, 2020

Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the consumer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers.

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Café Consumer Goods Customer Experience Sustainability 137

Restaurant Clicks

SEPTEMBER 4, 2021

With everything from world-famous steakhouse chains to local treasures, you’re sure to have a special dining experience. Pittsburgh is the perfect mix of college town, historical and cultural hot spot, and beautiful natural scenery in the form of parks, river walks, and hundreds of iconic bridges. Best Steakhouse Restaurants in Pittsburgh.

Seasonal Menu 147

Seasonal Menu Fine Dining Front of House Back of House 147

Ken Burgin

JUNE 6, 2023

What are 10 ways they can use it to develop training material and activities to train restaurant FRONT OF HOUSE S TAFF? Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints. This will help train staff in customer service skills and problem-solving.

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Training Kitchen Safety Dietary Restrictions Food Safety 68

Modern Restaurant Management

DECEMBER 3, 2020

Prior to Fuzzy’s Taco Shop, Wescott’s experience included franchising and client-facing relationships where she focused on data-driven insights. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years. Our goal is to bring the coffee to them, so they can make every weekend feel like a vacation.”

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Franchise Franchising Catering Online Ordering 153

The Restaurant Times

JULY 29, 2021

Furthermore, even after dine-in services restarted, customers were apprehensive about dining out amidst the pandemic. This is due to the fact that customers now prefer ordering from homes to dining out and exposing themselves to the virus. Presently, there are over 400 cloud kitchen brands in the UAE, most of them are based in Dubai.

Front of House 52

Front of House Online Ordering Back of House Customer Service 52

Modern Restaurant Management

NOVEMBER 30, 2020

But customers have always liked it because it requires a lot less work for the diner—though enormous effort to make it work seamlessly from the restaurant point of view. Amid all this, you yourself might be asking: “Do I design for a COVID universe or do I design for the last normal?” ” Worry not.

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2021 Kitchen Safety Food Safety Consumer Goods 186

Apicbase

MAY 8, 2024

We also analyse customer feedback from platforms like G2 and Capterra to highlight the pros and cons users have encountered. One customer praises the ability to track the costs of inventory items and recipes, saying it allows a restaurant chain to give more specific feedback to managers rather than just “food cost is too high.”

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Inventory Food Supply Kitchen Safety Back of House 52

Restaurant Clicks

NOVEMBER 25, 2021

There are many reasons that people come to visit the beautiful, sunshine-filled city of San Diego. This unique gem is located in Southern California, and it’s a place that visitors won’t easily forget. When in the city, don’t forget about the top-notch food options available to you. Best Steakhouses in San Diego. Born & Raised.

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Fine Dining Front of House Reservations Sports 112