ChowNow

JUNE 12, 2025

Step-by-Step Guide to Costing a Dish If the idea of costing a dish sounds like spreadsheets and stress, don’t worry, we’re breaking it down into five manageable steps. If you’re using a restaurant management system or inventory management system, you may already have this data on hand. Every smart pricing move starts here.

Operations 195

Operations Food Supply Seasonal Menu Pricing 195

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. Two-thirds of new hires signing up for DailyPay. He got creative on how to source employees.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

JUNE 5, 2020

Ordering could be as simple as having a widget on your website that collects orders, to something more complex such as developing an app for your restaurant, or integrating a third-party app vendor or SMS technology into your process. This is a small step, but one that many fast food and fast casual restaurants are already embracing.

Fast Casual 521

Fast Casual Online Ordering Cash Management Mobile Ordering 521

Modern Restaurant Management

FEBRUARY 7, 2023

The modern restaurant ecosystem demands that businesses of all shapes and styles, from full-service fine dining to quick-serve fast-casual, incorporate third-party delivery systems into their business models, strategic planning, Front and Back of House training and physical design.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Restaurant Business

JUNE 11, 2025

After fast-casual chain &Pizza heard from customers that its prices were too high , it lowered them late last month and simplified its menu structure to highlight affordable options. marketing retail News Heather Lalley is the managing editor of Restaurant Business, Foodservice Director and CSP Daily news. Sign up here.

Fast Casual 166

Fast Casual Cash Management Leadership Retail 166

7 Shifts

OCTOBER 28, 2024

You can also integrate your restaurant's POS system with customer relationship management (CRM) software to better understand your customer base. SEO (Search Engine Optimization): Optimizing your restaurant’s website for search helps people find you online. For the restaurant industry, the CAC can range between $27 to $180.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

MAY 5, 2021

Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. In fact, 30 percent of recent casual dining visitors think there is an opportunity to improve the quality of the beverage offer.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

ChowNow

MAY 23, 2025

If youre using a modern POS system or inventory management software, you likely already have most of this information easily at your disposal. Diners comments, even casual ones, give you clues about customer preferences and what holes you might need to fill with new dishes. A profitable menu isnt built overnight.

Menu 195

Menu Seasonal Menu Point of Sale Online Ordering 195

Modern Restaurant Management

MARCH 8, 2023

If they take the risk of stepping outside their homes, diners look for more than casual, throw-away experiences. Images of a cocktail on a friend’s Instagram feed can be the catalyst for that consumer checking out a restaurant’s Instagram profile and then tapping through to a website to check out the menu.

Social Media 450

Social Media Customer Experience Website Management Customer Service 450

ChowNow

JANUARY 23, 2025

Time Management: 80% of tasks completed often come from 20% of the effort. The best way to accomplish this is with CRM (Customer Relationship Management) software that can track details like guests names, order history, and contact information. Servers or managers can casually inquire, How was everything today?

2025 195

2025 Loyalty Program Operations Email Marketing 195

ChowNow

APRIL 11, 2025

Its not just about the messaging youve created on your website or social mediaits about what others are saying about you, and whether that feedback builds trust before a guest even walks through the door. These comments, even when casual, are valuable signals that can guide effective operational changes.

Online Ordering 195

Online Ordering Social Media Customer Service Customer Experience 195

EATER

NOVEMBER 3, 2020

Umi’s website says it has a “strictly enforced” dress code, which bars “ball caps, sneakers, athletic wear and sports jerseys,” but the couple says not only had Johnson worn those exact shoes to Umi before, but a woman at the bar, who was white, was also wearing sneakers. It escalated from there. Dudes with short-sleeved polos.”

Website Management 353

Website Management Sports Customer Experience Reservations 353

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind.

Customer Experience 570

Customer Experience Consumer Goods Social Media Dine-in 570

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. Ilona Knopfler, Partner, Le Bilboquet.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MARCH 3, 2025

For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. In what ways has the pandemic affected branding?

Social Media 251

Social Media Email Marketing Customer Experience Loyalty Program 251

Modern Restaurant Management

APRIL 15, 2020

Modern Restaurant Management (MRM) wanted to get a pulse on how restaurant operations have changed due to the COVID-19 outbreak. Paul Wahlberg is Chef/Co-Owner of Wahlburgers, a casual dining restaurant and bar founded by the chef and his brothers Mark and Donnie. The firm has approximately 60 restaurants and food service operations.

Food Safety 515

Food Safety Social Media Consumer Goods Loyalty Program 515

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. In addition to product-specific resources, Tipping Point includes e-Learning and training materials to support both restaurant managers and servers.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Rick Camac Dean, Restaurant & Hospitality Management at ICE (Institute of Culinary Education). Here are their responses.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

7 Shifts

NOVEMBER 19, 2019

As the demand for a higher minimum wage continues to grow on a state and a federal level, restaurant owners and managers are understandably paying more attention to their restaurant’s labor cost percentage. Fast casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Pizza: 31.3%.

Management 253

Management Management Employee Relations Restaurant Law 253

The Rail

MAY 12, 2025

Is your restaurant casual and quirky? Update your website, Google listing, delivery apps, and social media pages with your new address, hours, and photos. Every piece plays a role in the bigger picture, from managing logistics to inspiring your team, from communicating with your customers to revamping your brand identity.

License 130

License Uniforms Social Media Customer Experience 130

7 Shifts

JUNE 1, 2022

Website: BITAC Food and Beverage. Website: MURTEC. Website: The International Restaurant and Foodservice Show of New York. Website: Food Marketing Conference. Website: Restaurant Franchising and Innovation Summit. Website: Bar & Restaurant Expo. In-Person or Virtual: In-Person. When: January.

2022 195

2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Quick service and fast casual segments continue outperforming full-service restaurants by a very wide margin. Generational divides.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

MAY 18, 2020

Adapting with a tighter, more focused menu to allow kitchens to better plan labor and prep needs and manage enhanced sanitation routines. Upserve is creating and running Free Facebook Ads for all Upserve Online Ordering customers to drive new business to their website. Staying nimble given the fluid environment.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Teriyaki Madness is expanding ts franchise opportunity to even more entrepreneurs through the launch of its new affiliate restaurant management company, Restaurant Sherpas. and Del Taco.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

7 Shifts

DECEMBER 17, 2020

The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register. Once every few days, add that info to a spreadsheet of customer relationship management software like Constant Contact or HubSpot.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering.

Franchise 471

Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

MAY 7, 2020

The 31-year-old, fast casual, farm-to-table chain was doing well, prior to COVID-19. CDC will feature a link to these guidance documents on their website. .” McKeon also reiterated some of the “new normal” that restaurants will operate under.

Food Safety 511

Food Safety Front of House Back of House Seating 511

7 Shifts

AUGUST 20, 2024

Fast food Fast casual restaurants typically have the highest table turnover rates since they focus on quick service and efficient operations. Casual restaurants Casual restaurants have lower turnover because they typically offer a more relaxed dining experience, with customers spending more time at their tables.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

EATER

MARCH 22, 2022

This combination of content, fast-casual dining, and the Garfield character led to a unique experience for visitors. The amount of simultaneous overwork and underwork that went into every element of this business is staggering,” said Mildred, recalling one particularly dissonant element of the former GarfieldEats website.

License 307

License Social Media Website Management Food Order 307

7 Shifts

AUGUST 18, 2024

Specialty bars focus on a particular type of drink or theme, such as wine bars or cigar bars, but can be much more expensive to manage. Will it be a casual neighborhood bar or a more upscale establishment? Hiring a Strong Team You'll need a manager, bartenders, waiters, and security. So what do you do? That's not how it works.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. QDOBA's New Concept. Holsom by Yogurtland.

Franchise 385

Franchise Franchising Loyalty Program Kitchen Safety 385

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Hayes is responsible for leading the business development and customer relationship management of the entire McLane Foodservice portfolio of 33 leading restaurant brands.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Black Box Intelligence

MAY 12, 2025

The BPAs celebrate those restaurant brands that are leading the industry by driving continuous improvement, and this years winners represent the very best in people management, guest experience, and operational excellence in the current environment, which is not without its challenges. Panda Express (Fast Casual) Who is Panda Express?

2025 52

2025 Fast Casual Fine Dining Casual 52

Lavu

MAY 30, 2025

Top Benefits of Implementing Order and Pay at the Table in Your Restaurant Order and pay at the table technology benefits customers and restaurant staff and management. Restaurants can remove items that run out or promote items that are overstocked, aiding in better restaurant inventory management.

Ordering 78

Ordering Mobile Ordering Fast Casual Online Ordering 78