Modern Restaurant Management

JUNE 15, 2021

million diners seated via Yelp* in May 2021 – the highest ever, surpassing pre-pandemic highs. In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. They saw a similar increase in diners seated in April 2021. Yelp found more than 3.7

2021 193

2021 Fast Casual Online Ordering Consumer Goods 193

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. So the warm weather has been very good to us out there, and we’re investing a lot to make it look nice and be comfortable.”

FOH 284

FOH Back of House Front of House Point of Sale 284

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. There are so many options out there!

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Indoor Media

SEPTEMBER 26, 2017

No one, not a single person, prepared you for how much work it takes to run a successful restaurant. Besides the obvious daily concerns, like cooking, hiring and firing, managing the books, and ordering food, is advertising. Something like a free appetizer, kid’s meal or dessert can be all it takes to have a customer return again.

Fast Casual 78

Fast Casual Advertising Casual Social Media 78

Sling

JANUARY 4, 2023

It was conceived as a type of perk that a landlord might run out of the basement of an inn or apartment in order to increase their income. Those modest portions are also moderately priced in order to be accessible to a wide variety of diners and usually fall within the low to mid-level range. Casual dining. Fast casual.

Fast Casual 78

Fast Casual Fine Dining Seating Food Order 78

7 Shifts

JANUARY 10, 2024

Located in a market with a focus on Latin American businesses, what sets Destino apart (aside from inventive cocktails) is the note under the dessert menu: “In lieu of tipping, we add a 20% service charge to each order to support a professional wage for our entire team. We really wanted to take care of [staff].we

FOH 195

FOH Front of House Customer Service Back of House 195

EATER

MAY 5, 2023

People just aren’t hanging out at fast food joints the way they used to. Now, McDonald’s and other fast food and fast casual giants are betting on the “digital kitchen” — sleek, compact stores that harness automation and digitalization to have diners ordering through mobile apps or digital kiosks — to get diners in and out in record time.

Fast Casual 106

Fast Casual Food Food Order Mobile Ordering 106

Modern Restaurant Management

JULY 22, 2021

First of all, with so many people still working from home and taking regular video calls instead of meetings, breakfast and lunch demand has significantly dropped. Diners finally realized how much they can actually save by not eating out. Online Ordering Will Continue to Thrive. Make the Most Out of Data.

Allergens 204

Allergens Fast Casual Online Ordering Food Safety 204

7 Shifts

JUNE 4, 2021

Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Time to break that out again. It's generally accepted that keeping food costs around 28-35% is what it takes to run a profitable restaurant. Your inventory turnover ratio tracks how many times you sell out of your entire inventory over a given period.

Point of Sale 417

Point of Sale Inventory Employee Relations Customer Service 417

Modern Restaurant Management

MARCH 31, 2021

Smart business owners who find inexpensive, creative ways to anticipate and fulfill customers’ needs will stand out through COVID-19 and beyond. If possible, restaurants should consider expanding into casual and comfortable outdoor seating arrangements that can feature a more pre-pandemic feel. Safety and Normalcy.

Customer Service 186

Customer Service Customer Experience Online Ordering Hospitality 186

Modern Restaurant Management

NOVEMBER 4, 2021

As consumer options and demand shifted, businesses were forced to adapt and prioritize new technologies and alternate ordering experiences that would allow them to deliver on customer expectations. One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup.

Mobile Ordering 199

Mobile Ordering Marketing Menu Fast Casual 199

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. consumers being new to ordering meal delivery services (up from 47 percent in March 2021). meal delivery consumer spending.

Online Ordering 183

Online Ordering Point of Sale Management Management 183

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. His other advice: To avoid touching other people, implement a tablet ordering system.

Front of House 188

Front of House Back of House Restaurant Law Food Safety 188

Restaurant Clicks

APRIL 9, 2021

With so many options of where to grab pizza on the go or for dine in, keep reading to find out the top pizza restaurants all around the Washington, D.C., Known as the Neighborhood Neapolitan Pizza restaurant, Pupatella is a casual pizza place that currently offers outdoor dining. Order Online. Order Online. Colony Grill.

Online Ordering 158

Online Ordering Casual Food Order Dine-in 158

7 Shifts

AUGUST 6, 2021

On a micro level, forecasting helps a restaurant plan for inventory orders and how many employees need to work each shift to make and sell food. Restaurant forecasting isn't really a "nice to have" - it's a step all successful restaurateurs have to take. No customer wants to hear that you're out of their favorite dish.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. The data finds consistent consumer behavior across both restaurant categories signalling the distinctions between fast food and fast casual restaurants are quickly evaporating.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Apicbase

MARCH 28, 2024

Let’s take a more detailed look at precisely what BOH operations entail. This person organises tickets and checks orders are going out correctly. BOH roles vary depending on the restaurant’s service model— whether it’s a full-service restaurant, casual dining restaurant, fast casual eatery, or QSR.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 98

Catering 2024 2023 Guest Recovery 98

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Here are their responses.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Restaurant Clicks

OCTOBER 13, 2021

Instead, wine bars are popular restaurant destinations for friends to gather, dates to mingle, and events to take places. Take a step back from the hustle and bustle of NYC life and fall into one of the many comforting couches at the Aldo Sohm Wine Bar in the city’s Midtown West neighborhood, just south of Central Park.

Bar 142

Bar Reservations Seating Back of House 142

Restaurant Clicks

APRIL 21, 2021

Mexican food is highly flavorful and perfect for a night out with friends. It can certainly take multiple attempts to find the best Mexican restaurant in any city. With spectacular views, Mi Vida is located in an area that is conducive to a night out on the town following a delicious dinner or happy hour. Order Online.

Fast Casual 143

Fast Casual Online Ordering Casual Transportation 143

SpotOn

FEBRUARY 21, 2024

A quick service or casual restaurant will have open seating, a soda fountain, and maybe an area designated for online order pickups. A bistro is a small, simple restaurant that offers inexpensive food served in a casual and intimate setting. What is a bistro restaurant?

Definition 52

Definition Fine Dining Fast Casual Point of Sale 52

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

MadMobile

AUGUST 11, 2022

With thousands of restaurants across the US, – how do you stand out in this saturated market? Fast Casual Fast Food Casual Dining Fine Dining Contemporary Casual Full Service Cafe or Bistro Bars & Pubs Food Trucks What are the different types of restaurants? Well, it all comes down to your restaurant concept.

Fast Casual 52

Fast Casual Fine Dining Food Truck Mobile Ordering 52

Restaurant Clicks

DECEMBER 11, 2021

The dining scene is eclectic and visitors can expect casual dining atmospheres with high end cuisine. If you are searching for interesting dining options in Bushwick, check out this comprehensive list of the best eleven restaurants in Bushwick, Brooklyn. It is a fun place to stop for a casual bite of sushi. Order Online.

Online Ordering 127

Online Ordering Casual Seating Reservations 127

Modern Restaurant Management

MAY 11, 2020

" That transition should see a gradual reopening of society with restaurants expected to return early while music festivals and ballparks may take longer. Dedicated Take-out Area for Staging. The pandemic has encouraged many restaurants who had not considered take-out to start offering it.

Fine Dining 244

Fine Dining Online Ordering Dine-in 2007 244

EATER

DECEMBER 13, 2021

I’ll sit down to dinner and wait for a server to come by, and after a time I’ll start to crane my neck out and make eye contact. At some fast-casual places you could order from a tablet at your table, never speaking to a server, and apps let you order your Starbucks on the go and have it waiting when you arrive.

Fast Casual 103

Fast Casual Customer Service Reservations Fine Dining 103

Restaurant Clicks

SEPTEMBER 16, 2021

Sushi Bar could easily take the title of best sushi restaurant in Indianapolis. Order Online. Order Online. Take a trip back to the nostalgia of 1960s Tokyo at the Blue Sushi Sake Grill. The first thing that stands out when you enter is the amazing decor. Order Online. Order Online. FortyFive Degrees.

Online Ordering 109

Online Ordering Back of House Front of House Fine Dining 109

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. Restaurant groups that figure out how to find, compensate, motivate, and keep the very best people on staff will continue to disrupt the rest of their culinary competitors.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

DECEMBER 4, 2019

People love to eat out and return when the experience is special. Customer-led Ordering and Payment. Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment.

Fast Casual 146

Fast Casual Customer Experience Point of Sale Fine Dining 146

Restaurant Clicks

DECEMBER 3, 2021

Bai Sushi is a casual and affordable 20-seat restaurant, offering innovative sushi and Japanese cooked dishes with a “new-wave” concept. If you can’t reserve a seat in the small dining room, Bai Sushi has a fast and budget-friendly take-out and delivery service. Order Online. Order Online.

Fast Casual 109

Fast Casual Fine Dining Online Ordering Seasonal Menu 109

Restaurant Clicks

DECEMBER 9, 2021

Leave Manhattan and take a stroll through Brooklyn Heights. Enjoy a walk across the Brooklyn Bridge and check out classic brownstones. Whether you are looking for a boozy brunch with your girls or want to take the family out for quality pizza, you’ll find it in Brooklyn Heights. Best Restaurants in Brooklyn Heights.

Online Ordering 114

Online Ordering Front of House Café Reservations 114

Restaurant Engine

DECEMBER 23, 2020

1: Enhance Contactless Ordering and Payments. This includes ordering and payment options. One tip for restaurant success is to harness the power of your website ordering or even online ordering on your mobile app. Make sure your online website is set up for online ordering and payments. tweet this). #2:

2021 112

2021 Online Ordering Fine Dining Mobile Ordering 112

Modern Restaurant Management

MAY 5, 2021

Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. In fact, 30 percent of recent casual dining visitors think there is an opportunity to improve the quality of the beverage offer.

2021 189

2021 Loyalty Program Coupons Fast Casual 189

Restaurant Clicks

JANUARY 4, 2022

Take a look below at all of my absolute favorite places to eat brunch in the city that I think you’re going to love. Order Online. Don’t forget to check out their coffee and cocktail selection. Order Online. Order Online. Why not stop for brunch between exploring the city and hitting the hiking trails?

Seasonal Menu 122

Seasonal Menu Online Ordering Website Management Brewery 122

Restaurant Clicks

SEPTEMBER 12, 2021

Restaurants in Hartford run the gamut of cuisines from American to Japanese and cater to any occasion, no matter how casual or formal. It’s hard to choose just one favorite dish, but if we must, it’s a tie between the Pig Out plate and the southern fried chicken with mac & cheese and collard greens. Order Online.

Brewery 114

Brewery Online Ordering Reservations Fine Dining 114