Modern Restaurant Management

MARCH 11, 2025

" As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. The focus now is finding the minimum necessary seating capacity while maximizing kitchen efficiency and service throughput. This trend has held on in the last five years.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Restaurant Business

JUNE 5, 2025

Konro is a Japanese-inspired concept known for a 10- to 14-course tasting menu, served at a chef’s counter with only 10 seats. News independents chefs Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. Sign up here.

Fast Casual 140

Fast Casual Leadership 2025 Loyalty Program 140

Modern Restaurant Management

MARCH 11, 2025

" As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. Rather, how thoroughly the team embodies the culture set at the top ultimately determines whether you’re turning tables all night or staring at empty seats.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Restaurant Business

JULY 1, 2025

shops Value pressure comes to the fast-casual sector Financing These full-service restaurant chains opened the most locations last year In an overall down year for full-service unit growth, these five brands bucked the trend. Most of its sales are digital, though customers can order in person at the counter, and there is limited seating.

Fast Casual 167

Fast Casual Leadership 2024 2025 167

EATER

NOVEMBER 12, 2024

The place has quickly become a local fixture — somewhere to stroll in casually for an ice-cold beer (or an umeshu cocktail in a kawaii penguin mug), a sub-$15 set meal on “Makanai Monday,” or just some chicken skewers. Arrive to the queue before the first seating to guarantee yourself a seat. The smaller the group the better.

Seasonal Menu 362

Seasonal Menu Fine Dining Front of House Back of House 362

Modern Restaurant Management

MARCH 13, 2020

As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines. Certain jurisdictions like New York City are requiring seating only 50 percent of capacity. "Be smart about choices."

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In the short term, it’s QSR that will experience labor improvement, then fast-casual. Alex Canter of Ordermark.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

NOVEMBER 1, 2022

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Better yet, dig for your local newspaper or magazine contacts and send it to them directly! A great marketing plan starts with a deep knowledge of what makes your business your business and not anyone else's.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Especially for the QSR and fast casual markets in which customization drives value for customers, standard POS systems won’t be able to keep up with heightened demand.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

MAY 7, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Despite the lagging global pandemic, the organic fast-casual brand is surging forward with record-breaking sales, franchise development growth, and new guest acquisition and satisfaction.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Quick service and fast casual segments continue outperforming full-service restaurants by a very wide margin.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JUNE 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic trends, the rise of the cautious consumer and the takeout shakeout. These meal kits help the restaurants move unused food inventory, while blurring the lines between fast casual take-out and grocery ready-to-cook meals.

2020 324

2020 Food Safety Online Ordering Guest Recovery 324

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. QDOBA's New Concept. Holsom by Yogurtland.

Franchise 385

Franchise Franchising Kitchen Safety Loyalty Program 385

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Sit down restaurants need to take a seat and pay attention.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

SEPTEMBER 27, 2024

Fast-Casual Fast Growth Rising prices in recent years have evidently been good for someone: Fast-casual restaurants. It continues: “And with many fast-casual restaurants upping their convenience games with drive-thrus and other innovations , the distinction between the two segments has become increasingly muddied.”

Food Truck 251

Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? There are only so many seats a given area can support. Here are their responses. Click here for part two.

2020 450

2020 Online Ordering Customer Experience Cash Management 450

Modern Restaurant Management

MAY 28, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d). Clean Juice Celebrates Franchisees. flip'd by IHOP.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. From food preparation to the seating and interaction with staff, Taffer’s Tavern will be a worry-free dining experience.” and Del Taco. John Fuller.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The drive-thru feature is a first for the fast casual brand, which has previously focused on eat-in cafés and kiosks. Allen Named CEO at Checkers & Rally's.

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Modern Restaurant Management

JUNE 17, 2021

Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. 5000 and Entrepreneur magazine's 500 ranking lists. Fuzzy's Expands to Wyoming.

Franchise 431

Franchise Franchising Food Truck Loyalty Program 431

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. inside a newly renovated Exxon, the new Pizza Inn Express features a drive-thru window and dine-in seating. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 340

Franchise Franchising 2020 Fast Casual 340

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “Every day we see stories of old, tired casual dining chains closing or filing for bankruptcy making room for high volume specialty full-service restaurants.

Franchise 364

Franchise Franchising Customer Experience Customer Service 364

Restaurant Clicks

DECEMBER 5, 2021

Fixe Southern House serves traditional southern foods and has been highlighted in Fort Worth Magazine. The Parlor Room seats twelve, the Small Boardroom seats eight, and the largest boardroom seats 24. The Parlor Room seats twelve, the Small Boardroom seats eight, and the largest boardroom seats 24.

Dine-in 135

Dine-in Fine Dining Website Management Book 135

Restaurant Clicks

NOVEMBER 24, 2021

Voigt’s culinary skills have been highlighted in regional publications like Michigan Blue Magazine, Hour Magazine, and The Detroit Free Press. The restaurant seats about eighty people, so no reservations are accepted. The restaurant requires business casual dress. Capers is home to the “steak by the ounce.”

Website Management 126

Website Management Reservations Seasonal Menu Fine Dining 126

Modern Restaurant Management

FEBRUARY 21, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Both indoor and outdoor seating will accommodate up to 400 guests. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Brewery 348

Brewery Design Food Supply Equipment 348

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. In addition to team members wearing masks and gloves and implementing social distancing, Fazoli’s has enhanced sanitation procedures and limited dining room seating.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

NOVEMBER 7, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Chicken Salad Chick has 137 locations throughout 16 states predominantly in the Southeast and is a leading fast-casual restaurant company. Brentwood Acquires Chicken Salad Chick.

Franchise 193

Franchise Franchising Fast Casual Point of Sale 193

Sante

NOVEMBER 19, 2019

Spanning 50,000 square feet and three floors, Time Out Market Chicago will celebrate the very best the city has to offer with its 18 kitchens, three bars, demonstration kitchen, event kitchen, entertainment platform with bleacher seating and an all-season rooftop bar complete with impressive skyline views.

Beverage 100

Beverage Marketing Fine Dining Magazine 100

Restaurant Clicks

DECEMBER 25, 2021

Story Hill BKC is a casual eatery serving seasonal dishes with weekend brunch and a full bar. The space’s interior is trendy reclaimed wood, and the seating is cozy and inviting. You can enjoy some great brunch in the indoor or outdoor seating, taking in the fun, art deco vibe. Three Brothers. Make a Reservation.

Front of House 147

Front of House Seasonal Menu Online Ordering Reservations 147

Restaurant Clicks

NOVEMBER 8, 2021

This fast-casual artisanal pizza eatery combines community outreach with Nashville’s musical spirit. Located in Nashville’s Nation neighborhood close to the famous Cumberland River, Nicky’s Coal Fired is an Italian kitchen and pizzeria offering authentic Italian plates and pizzas in a casual and comfortable setting.

Brewery 140

Brewery Online Ordering Back of House Fine Dining 140

Restaurant Clicks

NOVEMBER 26, 2021

and the entire world by national and international travel and food magazines. Located in Sheffield Neighbors, Pequod’s Pizza has received countless press from national and international food and travel magazines and news stations as having the best deep-dish pizza on earth. Alinea has been deemed the best restaurant in the U.S.

Fine Dining 136

Fine Dining Seasonal Menu Online Ordering Reservations 136

Future Food

NOVEMBER 16, 2020

From the customer’s meet, greet and seat, to their farewell, each layer of the design and the service environment must deliver a positive, safe, fun experience. Ormeggio at the spit – Italian Dining Concept transformed in June 2020 to offer a casual yet refined experience. The Rooftop by JG with Panoramic Views of Beverly Hills.

Hospitality 78

Hospitality Point of Sale Café Customer Service 78

Restaurant Clicks

NOVEMBER 17, 2021

Famous food critics and magazines across L.A. Located in the historic Taft Building in Hollywood, APL is a giant 143-seat restaurant with its own subterranean meat aging room. APL offers a BBQ lunch menu that is a great casual dining option, converting into a more formal steakhouse and wine bar for the dinner crowd. Chi Spacca.

Fine Dining 138

Fine Dining Reservations Back of House Dine-in 138

Clover - Restaurants

JULY 5, 2024

Additionally, QSR Magazine reports that technological advancements such as online ordering and delivery services are further enhancing profitability, making fast food restaurants a great choice for those looking to open a QSR this year. Data also indicates that casual dining is expected to grow by 4.9%

2024 52

2024 Food Truck Fast Casual Fine Dining 52

Single Platform

SEPTEMBER 11, 2018

A CNN Money report from mid 2008 noted that casual dining chains were taking a major hit as people turned to cheaper food alternatives. Fast-casual chains like sweetgreen and Dig Inn pride themselves on mindful farm-sourced menu items that include rotating seasonal selections. Social Media Impacts Where and What We Eat. in 2017.

2008 36

2008 Fast Casual Social Media 2017 36