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The Pandemic Made Delivery a Necessity for Restaurants. What’s Next? 

Modern Restaurant Management

The National Restaurant Association’s State of the Industry Report found 46 percent of family-dining and fine-dining restaurants added delivery options between March and December 2020, along with 44 percent of casual-dining and fast-casual restaurants. Delivering Success with Ghost Kitchens. So what’s next?

Delivery 164
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2023 Outlook: Trends and Challenges Restaurants Will See, Part One

Modern Restaurant Management

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. – Lori Bolin, President of BrewLogix.

2023 167
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MRM Research Roundup: Mid-September 2020 Edition

Modern Restaurant Management

The COVID-19 pandemic has influenced consumer sentiment and behavior as it relates to dining and quick service restaurants in a way we have never seen before; and with that, ThoughtWorks interviewed a diverse group of consumers in the U.S. Food Safety Supply Chain. Read the full report to learn more. Contactless Everything.

2020 188
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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. In the short term, it’s QSR that will experience labor improvement, then fast-casual. Christopher Baron of RedBaron Consulting.

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Restaurant Experts’ 2021 Outlook, Part One

Modern Restaurant Management

We’ll quickly see the emergence of Restaurants 2.0 – a new generation of restaurateurs who snatch up available real estate for ghost kitchens, virtual brands or new dine-in experiences that have a heavy reliance on digital interactions and business models that enjoy lower overhead. Jockey Hollow Bar + Kitchen's Chris Cannon.

2021 197
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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Fast Casual. Curbside is popular at fast casuals.

2021 188
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Restaurant Insiders on 2020 Lessons Learned, Part Two

Modern Restaurant Management

The bakery, which distributes to grocery stores nationwide, is now built to better accommodate both customer and consumer needs while continuing to put the safety of employees and customers first. To cut through the noise, 2020 has been the year that many QSR brands have pulled the trigger on CTV, programmatic audio and influencer ad formats.

2020 195