Modern Restaurant Management

JANUARY 30, 2024

Festaurant growth done right starts with leaders aligning around operational priorities and smart key performance indicators (KPIs). They must connect to priorities across key operations, marketing, customer service and finance roles. They need alignment with practical operational realities and bandwidth.

Leadership 508

Leadership Small Business Hospitality Customer Experience 508

Modern Restaurant Management

OCTOBER 12, 2021

In fact, Netspend surveyed more than 900 tipped workers across the restaurant, food delivery, hospitality, salon and spa industries to get a pulse on the financial impacts of COVID-19. According to NPR , average hourly wages in the hospitality industry are nearly 10 percent higher than they were a year ago.

Recruiting 492

Recruiting Cash Management Employee Relations Download 492

Modern Restaurant Management

AUGUST 19, 2020

For Rustic Table, a restaurant operating within the hospitality focused district of Times Square in New York City, the impact of Covid-19 seems insurmountable. It’s a delicate balance of cash flow and savings on overhead costs that has restaurant owners scrambling for solutions.

Cash Management 572

Cash Management Point of Sale Consumer Goods Small Business 572

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. This year’s Neighborhood to Nation Contest will double the number of winners to award 20 prizes of $5,000 in cash along with a robust marketing package.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. During peak seasons, considering outsourcing certain services becomes a practical solution to ensure seamless operations. Read the first part, here.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

SEPTEMBER 29, 2022

If you've worked in the hospitality industry, you've already had to deal with an aggressive customer or two. Setting up and maintaining a good customer relationship is critical to your hospitality and restaurant industry. Remember, humility is an investment in customer management because they deserve extra personal attention.

Cash Management 493

Cash Management Customer Service Food Safety Restaurant Law 493

Culinary Cues

MARCH 26, 2022

Every business requires controls in pricing, consistency, quality, and cash handling. All of the tools are available for inventory control, purchasing systems, cash handling, costing templates, and quality assessment. Social media is very inexpensive, but someone needs to effectively manage it every day and every way.

Cash Management 462

Cash Management Social Media Restaurant Law Communication 462

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. is the first single-vendor solution combining apps to streamline and improve restaurant operations in one fully integrated platform. ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

The Rail

NOVEMBER 15, 2024

By Heather Langley, Contributor The hospitality environment evolves at a rapid rate, and bars and restaurants must continue adapting to the ever-changing needs of the consumer. A modern point of sale (POS) system utilizes modern technology that can help streamline your business operations and improve the guest experience.

POS 130

POS Cash Management Point of Sale Customer Experience 130

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. reducing to approximately 3.0x by the end of fiscal 2021.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

MARCH 10, 2020

In response to Coronavirus concerns: Danny Meyer tweeted that The Modern would be closed for a day and every inch sanitized after a guest tested positive for COVID-19, despite being told by the NYS Health Commissioner says no risk of transmission; “Team & guests come first,” the hospitality leader concluded. Cash is dirty.

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. Socialincs, Inc.,

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

OCTOBER 8, 2024

Restaurant operators have long grappled with the question, "Should I hire for soft or hard skills?" Both brands take a people-centric approach, intentionally embedding soft skills like communication, teamwork, and resilience into hiring, training, and management practices. " and for good reason.

Hiring 419

Hiring Cash Management Customer Service Leadership 419

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Recent technology advancements, mobile devices, and the pandemic all shifted the way restaurants need to operate. What are AI and ML?

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

APRIL 14, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. While it’s no easy task to sometimes make it through the day-to-day within this new operational structure, there are ways operators can come together and make a difference.

Healthcare 468

Healthcare Front of House Social Media Website Management 468

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. Socialincs, Inc.,

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

MARCH 13, 2020

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

JANUARY 5, 2024

To minimize service disruptions across restaurant operations, proactive businesses prioritize not just navigating the current economic environment but also preparing for any uncertainties in the future. Reevaluating operational processes helps find opportunities to increase a company and its restaurants’ financial position.

Supplies 294

Supplies Cash Management Food Supply Transportation 294

Modern Restaurant Management

JULY 7, 2021

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Why doesn’t that logic work in the hospitality sector – especially in the current labor environment? If the objectives for any benefit program are to build plans that are 1.

Cash Management 450

Cash Management Healthcare Restaurant Law Hospitality 450

Modern Restaurant Management

MARCH 3, 2025

For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. Don’t just rely on organic social media.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

Paper Chase Accountancy

JUNE 16, 2025

It can help streamline cash flow and reduce overhead costs, all while ensuring compliance with ever-changing NYC tax regulations. Key Takeaways Outsourcing bookkeeping services enhances operational efficiency, allowing NYC restaurants to focus on customer experience and growth strategies.

Cash Management 93

Cash Management Restaurant Law Hotels Hospitality 93

Modern Restaurant Management

APRIL 11, 2022

According to the 2022 State of the Restaurant Industry report from the National Restaurant Association, more than half of restaurant operators believe it will be a year or more before business conditions return to normal, with one of the dominant factors being labor costs. Managers are already busy. Communicate Better.

Healthcare 508

Healthcare Cash Management Social Media Communication 508

Restaurant365

APRIL 1, 2020

Tracking and understanding your restaurant’s cash flow is essential, whether business is booming, or times are tough. A healthy, positive cash flow is necessary to pay your bills and grow sales. Monitoring your cash flow is more important than ever during the COVID-19 outbreak. How to calculate restaurant cash flow.

Cash Management 128

Cash Management Management Management Point of Sale 128

Modern Restaurant Management

DECEMBER 14, 2021

These challenges pose the potential for inventory constraints, menu price increases, delays in service and more, impacting not only the hours restaurants can stay open but also the capacity at which they can operate. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

MARCH 14, 2023

Businesses want to turnover healthy volumes of cash-flow, regardless of the wider economic climate. This can be achieved not only through sustained and/or increased volumes of customers, but also through effective cash-flow management. This helps finance teams spot red flags and potential areas prone to fraud.

Technology 487

Technology Cash Management Employee Relations Website Management 487

Modern Restaurant Management

AUGUST 16, 2023

Gone are the days of cash-only transactions. POS systems offer a multitude of benefits for businesses, including: Streamlined operations by automating various tasks such as sales transactions, inventory management and reporting. Automation can and should fine-tune operational processes and human customer service.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

7 Shifts

NOVEMBER 17, 2021

Busy restaurant owners looking to bolster their incentive offering know that the last thing they need is another wrench in their bustling operations. Enter 7shifts , a scheduling and team management app that simplifies the payday processes that typically run restaurateurs ragged. Typical Employee Payout Methods. On-demand Pay.

Cash Management 370

Cash Management Employee Relations Hospitality Innovation 370

Modern Restaurant Management

DECEMBER 21, 2023

In the hospitality industry, the last thing you want is a phone call from the alarm company at an early morning hour about a fire, break-in or other disaster at your business. Manage Access to Keys : Only distribute exterior-door keys to employees who must have access. Picture this – it’s 5 a.m. Invest in a drop safe.

2024 474

2024 Kitchen Safety Cash Management Insurance 474

Paper Chase Accountancy

JUNE 16, 2025

These ratios provide valuable insights into operational efficiency, cost management, and overall profitability. Utilizing outsourced accounting services or hospitality-specific accounting solutions can help ensure accuracy and efficiency in profitability ratio analysis. Let’s explore this further.

Hotels 93

Hotels Hospitality Cash Management Restaurant Law 93

Squirrel Systems

JUNE 13, 2025

In the competitive world of hospitality, your point-of-sale (POS) system is more than a cash register—it’s the heartbeat of your operation. Upgrading to a cloud POS system for hospitality isn’t just a tech refresh—it’s a strategic move that boosts efficiency, service quality, and revenue.

POS 66

POS Hospitality Hotels Cash Management 66

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. Fortunately, we have exceeded in our efforts to reduce our footprint and maximize profitability to effectively operate our drive-thrus and maintain team productivity. Here are their insights.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. 20 at 4 p.m. FAT to Acquire Johnny Rockets.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Aramark Creates Safety Plans. Tork Donates to Philly Restaurant Relief.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? In 2020 the restaurant industry learned that offering delivery and running an efficient operation is necessary to stay alive.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Paper Chase Accountancy

JUNE 23, 2025

It’s not just about hiring someone who’s good with numbers, but finding a professional who understands the unique financial challenges and complexities of the hospitality industry. Key Takeaways Evaluate potential accountants for their expertise in restaurant-specific financial management and industry regulations.

Cash Management 93

Cash Management Restaurant Law Hotels Hospitality 93

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493