7 Shifts

MAY 25, 2020

There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. Some of this is common sense, but given the confusion and misinformation out there, it’s important to reinforce to your staff what your expectations are.

FOH 338

FOH BOH Kitchen Safety Cash Management 338

Modern Restaurant Management

APRIL 27, 2020

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. Keep delivery cars clean and provide drivers with disinfectants to help them keep their cars clean.

Delivery 153

Delivery Hiring Transportation Food Safety 153

Rocket Fuel

JANUARY 26, 2024

We’ll just come out and say it: Restaurant operators are losing money to third-party delivery service providers. And with delivery channel growth up 1,343% since 2019, delivery doesn’t seem to be going anywhere. Delivery loss 101 What is delivery loss? There are two common forms of delivery loss: 01.

Delivery 52

Delivery Back of House Customer Service Technology 52

Modern Restaurant Management

DECEMBER 21, 2023

Taking proactive measures and having plans in place will allow your business to react quickly to help minimize the impact of an emergency. Let us pass on the knowledge and expertise that we have gained in our 100+ years in the insurance business, so you can take a few things off your plate – and gain peace of mind.

2024 189

2024 Kitchen Safety Cash Management Insurance 189

7 Shifts

MARCH 16, 2020

The COVID-19 situation has developed rapidly over the last week, with the number of cases in the US skyrocketing, and many states taking drastic measures to slow the spread of the virus. How restaurant managers can navigate COVID-19. Focus on other channels like third-party delivery. Offer discounts on delivery/takeout.

Management 369

Management Management Employee Relations Kitchen Safety 369

Culinary Cues

DECEMBER 17, 2020

None, however, are as devastatingly out of the operators control as this pandemic. There are short-term band aid solutions such as takeout, delivery, or even conversion into retail markets where wine inventories and local necessities take over space once occupied by diners, but they are not a replacement for a steady turn of tables.

Uniforms 471

Uniforms Cash Management Brewery Consumer Goods 471

Modern Restaurant Management

SEPTEMBER 1, 2023

Inefficient restaurant inventory management practices, improper storage, gaps in inventory logs, theft, and waste can cause even the most successful kitchens to struggle or fail. Below are the top seven inventory management mistakes restaurants are making, and how to correct them. Reduce the number of deliveries as often as possible.

Inventory 180

Inventory Management Management Cash Management 180

7 Shifts

JANUARY 26, 2021

million out of work, it was nothing short of devastating. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. With mobile ordering, there are no menus to pass out and back around, no germed-up credit cards to swipe, and no cash to handle.

2021 370

2021 Front of House Social Media Back of House 370

Culinary Cues

MAY 15, 2021

If the stakeholders in this important industry do not take the opportunity to learn from the lessons encountered, then a return to those exciting decades of growth and media glory will be difficult to envision. When menus are well researched and managed then a restaurant stands a chance of success.

Customer Experience 392

Customer Experience Cash Management Customer Service Front of House 392

Modern Restaurant Management

NOVEMBER 21, 2022

According to a poll from Ipsos, meals purchased at restaurants and take out foods are usually the first extraneous expense to be cut by consumers. In the context of inflation, however, it is a little more complicated than selecting an option from the myriad of food delivery partners and switching to home delivery.

Operations 197

Operations Cash Management Seasonal Menu Loyalty Program 197

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

7 Shifts

APRIL 3, 2020

By now, many states and provinces have either mandated reductions in seating or the closure of dining areas, with most restaurants turning to takeout and delivery. Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today.

BOH 368

BOH POS Influencer Point of Sale 368

Bingage

MAY 28, 2020

While the government has given a clean chit to online food delivery partners to resume their operations, some misinformation regarding the safety of these services has made people consider it unsafe for health. Tips for the restaurant owners to ensure safe online food deliveries and take away services – 1.

Delivery 98

Delivery Online Ordering Kitchen Safety Employee Relations 98

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

7 Shifts

MARCH 31, 2021

What make’s yours stand out? It will give the lenders a glimpse of what you want to achieve and what steps you’ll take to accomplish it. In general, lenders will want to see at least five years' worth of cash flow projections. Dedicate a section to show off your management team. Be sure to stick to realistic estimations.

Cash Management 370

Cash Management Document Customer Experience Customer Service 370

Culinary Cues

APRIL 1, 2020

After three weeks of our current state of uncertainty it is time to take a deep breath and do what Americans have done in the past: develop a plan moving forward. Worldwide – when countries, cities, and communities transition out of difficult times it is the restaurant and hotel industry that leads the way back to prosperity.

Waste 503

Waste Cash Management Entertainment Take-out 503

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 196

Online Ordering Point of Sale Website Management Inventory 196

The Food Corridor

MAY 7, 2020

But when things suddenly change, as they have with the current Covid-19 situation, you have to put those feelings aside and take positive action to transition to a model that suits the times. Two common themes are food businesses transitioning to online ordering for delivery or curbside pickup, and others turning to an ecommerce model.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

Modern Restaurant Management

AUGUST 10, 2022

While increasing grocery costs could lead some consumers to eat out instead , it’s clear that restaurants need to do more to justify higher prices and improve the customer experience. Seven out of 10 U.S. Fortunately, today’s restaurateurs have a playbook that can help them to do precisely that. First-Rate Service.

Customer Experience 188

Customer Experience Online Ordering Customer Service Mobile Ordering 188

Modern Restaurant Management

FEBRUARY 4, 2022

This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady.

2022 218

2022 Customer Service Online Ordering Website Management 218

Deliverect

OCTOBER 2, 2019

Pick the right one and you can streamline all your restaurant operations, from orders and payments to staff and inventory management. But with so many providers out there, how do you decide? Key features include floor management, customer and inventory tracking, table-side ordering and an offline mode. Available worldwide.

POS 60

POS Delivery Cash Management Point of Sale 60

Embrace the Suck

JANUARY 20, 2021

After that, people will start to venture back out to restaurants in the areas they’re permitted to do so. Takeout, curbside, and delivery have become a lifeline for restaurants that had to suspend dine-in services. Keep the revenue momentum going with takeout, curbside, and delivery. Cost out everything on your menu.

Social Media 416

Social Media 2001 Online Ordering Cash Management 416

Culinary Cues

APRIL 30, 2020

As some states begin to entertain loosening restrictions and easing out of “stay at home” directives – restaurants will consider their options. Cash Flow: Restaurants should not view profit as a goal during Phase One. Making sure that sales are coming in faster than payments are going out should be the realistic objective.

Point of Sale 309

Point of Sale Customer Service Customer Experience Cash Management 309

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Modern Restaurant Management

DECEMBER 10, 2019

According to a study, 82 percent of small businesses fail due to cash flow problems. A cash flow shortage occurs when more money is flowing out of the business than is flowing into it. During a cash flow shortage, you might not have enough capital to cover your payroll or other operating expenses.

Cash Management 124

Cash Management Seasonal Menu Social Media Small Business 124

Culinary Cues

AUGUST 28, 2020

Shake off the dust of complacency, press the wrinkles out of that chef coat, polish those shoes and face the challenges straight on. Send out information about your current offerings and your future plans through effective email blasts. You can do this! Engage in social media even more than before – post positive info daily.

Social Media 438

Social Media Communication Loyalty Program Training 438

EATER

FEBRUARY 10, 2022

DoorDash Capital is actually a cash advance and a fee, okay? DoorDash Capital will offer what the company describes as “fair, fast and convenient financing” which they say can help restaurant owners cover payroll and rent if revenue comes up short, to establishments that use DoorDash to handle delivery and pick-up orders. Shutterstock.

Cash Management 104

Cash Management Point of Sale Online Ordering Advertising 104

Cheetah

SEPTEMBER 8, 2020

Since the Covid-19 outbreak, very few restaurants have survived without using a delivery app service for take out and delivery. In recent years, third party delivery apps have gained nearly 50 million active users in the US alone. Every third party delivery app has its upsides and downsides.

Delivery 78

Delivery Customer Service Food Order Small Business 78

Modern Restaurant Management

AUGUST 6, 2020

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. Third, menus should take into account changing customer bases. CoGS for the period = $5,000 + $1,000 – $4,000.

Front of House 212

Front of House Inventory Food Safety Social Media 212

7 Shifts

OCTOBER 31, 2022

Taking the time and energy to create one proves to others (and yourself) that you're serious about the venture. The management team. Check out these successful restaurant ideas. Management team. Explain how your restaurant will stand out in a sea of competition. Your market position and competitive advantage.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

MARCH 10, 2020

Cash is dirty; and 4) we will soon launch bundled food delivery, acting as a marketplace for cloud kitchen delivery. We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). Cash is dirty.

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

Hot Schedules

JULY 15, 2021

Mitigating Cost Price Inflation Via Supplier Management. Not only does this deliver greater control, but negotiated rates also help avoid the inevitably higher costs that come from buying with petty cash. Smart operators take purchasing management further by using electronic trading platforms. Related Posts.

Pricing 148

Pricing Management Management Cash Management 148

7 Shifts

DECEMBER 8, 2020

Adapting to Take-Out With many dining rooms closed due to COVID-19 restrictions at the time of this writing, you can take this idea and adapt it to take-out menus. Delivery combos are the new Prixe Fixe—so have your staff help and get creative with your offerings!

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

Modern Restaurant Management

MAY 21, 2020

Take the Flights restaurant , for example: Partnering up with the Los Gatos Chamber of Commerce, Flights started ‘Feed the Need Bay Area’ to leverage accounting support and marketing talent so that they could support the Bay Area community. Take every initiative you can to disinfect and sanitize your restaurant.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Restaurant365

DECEMBER 11, 2020

As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term. Manage cash flow by creating a cash flow forecast. Your total cash flow is your cash inflows (for restaurant. Cost out your menu items and recipes.

2021 136

2021 Cash Management Management Management 136

Focus POS

DECEMBER 8, 2021

During a “normal” year, restaurant owners and operators face issues such as cash flow and capital, inventory management, hiring and training and providing excellent customer service. It’s important to monitor what’s selling so managers can order more in a timely manner, ensuring the most popular choices are always in stock.

Mobile Ordering 148

Mobile Ordering Point of Sale Cash Management Food Supply 148