7 Shifts

JANUARY 26, 2021

million out of work, it was nothing short of devastating. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. With mobile ordering, there are no menus to pass out and back around, no germed-up credit cards to swipe, and no cash to handle.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

FEBRUARY 4, 2022

This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. Following are some of the major restaurant trends to watch out for in 2022. Customers often give companies an ultimatum; they can choose to be part of the problem or the solution.

2022 216

2022 Customer Service Online Ordering Website Management 216

Modern Restaurant Management

APRIL 5, 2022

The reasons for the accelerated growth of this idea, the contribution of POS to these kitchens, the display systems to make the operations easier, and the automated operations used in the inventory as well in the kitchen for easy food management- are some of the ideas that will be discussed in the following paragraphs.

Online Ordering 192

Online Ordering Point of Sale Website Management Inventory 192

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Coupons 104

Restaurant Engine

JUNE 22, 2022

A POS is really worth it because it lets your customers take ownership of their payment options. Because you are a customer facing business, and you want to provide the best overall customer experience to your diners, a POS system is a vital tool in your operational and marketing arsenals.

POS 111

POS Point of Sale Mobile Ordering Cash Management 111

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings. Offer Safe and Contact-Free Services.

Social Media 207

Social Media Food Safety Cash Management Kitchen Safety 207

Culinary Cues

AUGUST 28, 2020

Shake off the dust of complacency, press the wrinkles out of that chef coat, polish those shoes and face the challenges straight on. Send out information about your current offerings and your future plans through effective email blasts. Remember all of those exciting things that you did to draw customers in when business was great?

Social Media 436

Social Media Communication Loyalty Program Training 436

Get Beyond

JANUARY 4, 2024

What’s more, consider sharing some or all of your mission with customers. Regarding strategy, the messaging can help current and future customers get to know you better and help you stand out. All you need to do is type a prompt, as detailed or as vague as you wish, into the tool, and the AI will churn out a copy.

2024 52

2024 Small Business Cash Management Email Marketing 52

Modern Restaurant Management

JUNE 19, 2020

Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements. In 2020, too many restaurant websites are still little more than digital brochures. That same data can be used to guide marketing.

Website Management 186

Website Management Loyalty Program Front of House Point of Sale 186

Indoor Media

JULY 29, 2020

Through our own research, we learned how to post a deal on Groupon and three things every auto repair shop should watch out for. Groupon is a website that allows businesses to promote coupons through their website and email list. Groupon’s coupon advertising platform is easy to set up and manage. Acquire new customers!

Coupons 154

Coupons Advertising Website Management Small Business 154

Modern Restaurant Management

APRIL 14, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. With grocery store shelves barely stocked, you can (and should) successfully add grocery items to your delivery, take out, or drive thru menus. Communicate. Simplify Pricing.

Healthcare 181

Healthcare Front of House Social Media Website Management 181

Restaurant365

MAY 7, 2020

Check for state requirements on your governor’s or state health department’s website. Adhere to protocols addressing the protection of both customers and employees. Since your customers and your employees will interact, all protocols are critical for minimizing the risk of transmission. Clean and organize your shelves.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Restaurant Engine

JANUARY 26, 2022

Pay attention to all of your costs when looking at food service financing solutions. For your food service business, the bottom line represents success, and it represents the continuation of your business. For your food service business, the bottom line represents success, and it represents the continuation of your business.

Cash Management 59

Cash Management Food Website Management Inventory 59

BNG Point of Sale

OCTOBER 15, 2021

The device functions as a mobile cash register and terminal to process sales transactions. Equipped with wireless mobile point of sale devices, employees can check-out customers or access inventory information from anywhere within the store. The mPOS revolution goes far beyond simply swapping out old hardware.

Retail 98

Retail POS Point of Sale Cash Management 98

Indoor Media

JULY 8, 2021

If a customer sees an ad that suggests your business has a special “half-off all food during happy hour” deal, and then they come to your restaurant and find that the deal only applies to french fries…they’re not going to be too happy, and they probably won’t come back to your business. Truth in advertising is of crucial importance.

Advertising 148

Advertising Social Media Consumer Goods Cash Management 148

Restaurant Engine

DECEMBER 9, 2020

Some of your customers have even asked about catering options. Yet, there are some things to consider before taking the plunge. The most important thing to consider is whether or not you have the resources to manage the added work. Catering can take a lot of time, especially when demand is high. Extra Services.

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 208

Online Ordering Back of House Customer Service Small Business 208

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. ” Spring Scoop highlights include: Elevated, Upsell-Worthy Bar-and-Grill Favorites.

Bar 128

Bar Cash Management Loyalty Program Point of Sale 128

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Restaurant of the Future Panel. 20 at 4 p.m.

Kitchen Safety 199

Kitchen Safety Loyalty Program Delivery Customer Service 199

Modern Restaurant Management

MARCH 16, 2021

Most of our customers don’t start out wanting to take on a full restaurant POS upgrade. In fact, they generally cringe at the thought of taking on such a significant operational change. Multi-channel, Responsive Customer Support. On-the-Fly Menu Management. Two-Way Text Communication with Guests.

POS 106

POS Mobile Ordering Online Ordering Cash Management 106

ChowNow

MARCH 10, 2021

There’s a whole lot of information out there, and you definitely don’t have the time to parse through it all. They can take unlimited, commission-free orders for in-store pickup, curbside, delivery, and contactless dine-in through their websites and ChowNow-built mobile ordering apps. . How does ChowNow work?

Online Ordering 78

Online Ordering Email Marketing Loyalty Program Website Management 78

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. The product will be rolled out in phases, with an introductory product available in the North American market in the coming weeks.

Food Safety 205

Food Safety Mobile Ordering Online Ordering Kitchen Safety 205

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. How to create engaging social media content to stay connected with customers.

Webinar 187

Webinar Mobile Ordering Loyalty Program Online Ordering 187

Modern Restaurant Management

MARCH 31, 2020

Leading restaurants are teaming up with tech brands in order to offer their customers a better service, but many remain unaware of retail’s unique security challenges. A few months back, several Tim Hortons locations were forced to shut down after a computer virus infected cash registers at more than 1000 stores.

Website Management 180

Website Management Retail Small Business Online Ordering 180

Modern Restaurant Management

JULY 7, 2020

"As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. Joining forces with Uber will continue that mission as we continue to build Postmates while creating an even stronger platform that brings this mission to life for our customers.

Mobile Ordering 173

Mobile Ordering Restaurant Law Seating Customer Service 173

Lavu

DECEMBER 12, 2022

There are multiple POS systems out there, each with their own range of features and abilities that could or could not be a good fit for your business. A POS system is used to process transactions, store data about transactions, and provide many other features that help a business owner manage the operations and sales at their store.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Inefficient practices are being phased out in favor of more efficient and faster methods of operating. Inefficient practices are being phased out in favor of more efficient and faster methods of operating. Among the technology offered today is restaurant management software. .

Management 78

Management Management Cash Management Mobile Ordering 78

Deliverect

JUNE 30, 2020

Today’s consumer wants a unique, personalized food experience that may not even take place in your restaurant. So how can you make sure you streamline your operations so you can give the customer what they want, while managing your business in the most efficient way? Getting to know your customers. The digital revolution.

Food 94

Food Online Ordering Cash Management Waste 94

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.

2020 159

2020 Online Ordering Point of Sale Fast Casual 159

The Restaurant Times

SEPTEMBER 1, 2021

Harnessing the POS software, restaurateurs have enhanced their restaurant management systems to stay pro-active in the competition. . One of the most important reasons you will deploy a POS system in your restaurant is for efficient management of labor and food costs. 8 Ways POS Software Remodels The Restaurant Management System.

POS 52

POS Management Management Cash Management 52

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. How to create engaging social media content to stay connected with customers.

Webinar 177

Webinar Loyalty Program Online Ordering Social Media 177

EATER

NOVEMBER 1, 2022

As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats. Things could sour quickly, and the customers often left frustrated and hungry. Shutterstock. an hour in some states.

Mobile Ordering 113

Mobile Ordering Customer Service Food Order Online Ordering 113

Ken Burgin

JULY 9, 2022

It also flows through to the quality of service and care of customers. Short points about your commitment to honesty and hard work, plus care and respect for customers and for the staff. Approachable management: someone in authority who staff can talk to if they notice things aren’t right.

Point of Sale 60

Point of Sale Cash Management Website Management Audits 60