ChowNow

FEBRUARY 7, 2025

Drive repeat business through loyalty programs, email campaigns, and promotions. Email Marketing Ideal for building loyalty with repeat customers through special offers and updates. If youre running a loyalty program or offering promotions, consider the impact of discounts on your overall revenue.

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

The Rail

NOVEMBER 22, 2024

Personalized interactions not only enhance the dining experience but also build lasting relationships and help customers to feel more valued, ultimately boosting loyalty in your restaurant. Leverage Technology for Better Service Implementing useful technology within your restaurant benefits both your business and its customers.

Customer Service 130

Customer Service Loyalty Program Customer Experience Point of Sale 130

ChowNow

FEBRUARY 12, 2025

Whether its a loyalty program, strategic promotions, or email marketing campaigns, great marketing isnt just about attracting new customersits about keeping the ones you already have coming back. Build and Segment Your Email List : Collect emails from customers who order online, make reservations, or join your rewards program.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

JUNE 30, 2025

Looking at the decades to come, expectations will only deepen: wellness programming, ecological design, and culturally rooted hospitality will be baseline, not bonus. Wellness retreats, mental-health programming, cultural storytelling, and community-based models will drive brand loyalty.

Hospitality 251

Hospitality Sustainability 2025 Tourism 251

ChowNow

MAY 16, 2025

Promote Your App or Rewards Program on Your Restaurant Website If your restaurant has a mobile app or a rewards program, your website should be actively driving signups. Share the value of your rewards program Loyalty programs only work if people know they exist. Loyalty isnt automatic.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

ChowNow

MARCH 14, 2025

A strong marketing strategywhether through social media, email campaigns , or loyalty programs helps bring in new customers and keep existing ones coming back. Slow Table Turnover and Inefficient Service Flow Even if a restaurant is fully booked, slow table turnover can limit revenue.

Operations 195

Operations Management Management Front of House 195

Squirrel Systems

MAY 1, 2025

Optimizing the Bar Program with Digital Tools Beverages, especially alcoholic ones, offer some of the highest profit margins in the restaurant industry. Introduce wine pairings or tasting events with online booking options. Consider: Using event management software to streamline inquiries, bookings, and deposits.

Loyalty Program 59

Loyalty Program Merchandise Email Marketing Mobile Ordering 59

Lavu

JUNE 6, 2025

Book Your Free Demo Now How to Determine Labor Cost Percentage To determine the labor cost for a restaurant, you will need to calculate the total amount of money spent on labor (wages, salaries, benefits, etc.) Here are some examples of incentive programs that you can offer employees to help you cut spending: 1.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Open for Business

OCTOBER 15, 2024

That’s why having a solid restaurant management training program is so important for owners and operators looking to build a successful team. A well-structured management training program equips new leaders with essential skills while promoting ongoing development.

Training 60

Training Management Management Loyalty Program 60

Modern Restaurant Management

MARCH 11, 2025

We’ve reimagined our drive-thru model, introduced new kitchen technology to improve throughput, and strengthened our loyalty program to keep customers engaged. Very little brand loyalty or company allegiance existed; it was without a doubt a sellers market and whoever could pay the most per hour was winning. more an hour.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Chowly

JULY 10, 2025

Here’s the kicker: repeat guests spend 67% more than first-timers, making your customer data and loyalty program more valuable than ever (Source: Restaurant Technology News ). More money in your pocket Stronger loyalty with your regulars Fewer fees eating into every sale Want to see how it works? You do the work.

Ordering 40

Ordering Loyalty Program Online Ordering Back of House 40

SpotOn

DECEMBER 30, 2024

Look in your POS reporting for hourly labor and check your books for the others. Look in your accounting books for these. A loyalty program can be integrated into online ordering. That could happen when they request a digital receipt, order from you online, or sign up for your loyalty program. Labor costs.

Operations 52

Operations Loyalty Program Online Ordering POS 52

QSR Automations

JANUARY 16, 2025

Provide s multiple ways for guests to book a reservation: In house On your website Via a third-party partner Using a browser widget Create s custom availability plans for events (concerts, ball games, parades , etc. ) Implement s a loyalty program to reward repeat customers and encourage return visits.

Front of House 52

Front of House Operations Back of House Reservations 52

Paper Chase Accountancy

JULY 9, 2025

Their financial health often hinges on a strong beverage program and optimized labor. Customer loyalty and promotions are ways to keep COGS in a café within healthy margins. Many coffee shops implement customer loyalty programs such as punch cards or points to bring in more revenue.

Hospitality 52

Hospitality Fine Dining Fast Casual Loyalty Program 52

Chowly

JUNE 18, 2025

It’s a full-stack system built for independent restaurants, connecting your Google listing, online ordering, ads, loyalty, reviews, and menu updates under one roof. Retain repeat guests Launch your own Loyalty Program and keep diners coming back. Customer Trends – Identify repeat behavior, drop-off points, and loyalty drivers.

Marketing 45

Marketing SEO Mobile Ordering Email Marketing 45

Modern Restaurant Management

APRIL 29, 2025

Loyalty programs also matter: 65 percent of drive-thru users and over 60 percent of takeout and delivery users say membership affects where they order. The report explores the forces shaping guest loyalty in 2025. While loyalty check size growth is promising, it's important to understand what this number means.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Lavu

JUNE 6, 2025

Book Your Free Demo Now Learn More About Lavu’s Industry-Leading Restaurant POS Software Choosing a new and improved point-of-sale system is a big move for any restaurant to make. Features like tableside ordering, loyalty programs, and third-party app compatibility (e.g., DoorDash or Uber Eats) are also valuable.

POS 60

POS 2025 Point of Sale Cash Management 60

Paper Chase Accountancy

JULY 10, 2025

Right Channel: Where the booking comes from (e.g., Lead Time: Offering discounts for early bookings or last-minute deals to fill rooms. Booking Pace: How quickly rooms are being reserved for future dates. Pacing Reports: Compare current booking trends to historical data for future dates. early bird vs. last-minute).

Hospitality 52

Hospitality Management Management Tourism 52

Modern Restaurant Management

NOVEMBER 27, 2024

Ninety-five percent of those surveyed reported using some form of AI in their restaurant, with the most common being AI-assisted inventory management (35 percent), AI menu optimization (35 percent) and AI reservations/bookings (32 percent).

2025 221

2025 Loyalty Program Back of House 2024 221

Paper Chase Accountancy

JUNE 25, 2025

For a hotel, it means dynamically adjusting room rates based on factors like demand, season, booking window, and competitive pricing, rather than adhering to static pricing structures. It enables businesses to adapt swiftly to changing market dynamics, filling rooms and generating revenue even when traditional booking patterns are disrupted.

Tourism 82

Tourism Hospitality Management Management 82

Modern Restaurant Management

JUNE 12, 2024

To develop deeper customer relationships, restaurant operators can implement digital loyalty programs that reward repeat customers and provide personalized offers, fostering a sense of connection and appreciation. How should restaurant operators be reexamining their loyalty efforts?

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

AUGUST 28, 2024

To maintain consistency across stores, brands should implement the following best practices: Robust Onboarding Training Program : Develop a comprehensive onboarding process that includes detailed training on brand standards, guidelines, voice, tone, and standard operating procedures. How important is continual training?

Social Media 442

Social Media Loyalty Program Customer Service Customer Experience 442

Modern Restaurant Management

SEPTEMBER 14, 2022

AI is a program developed by humans to respond to a set of instructions under specific environments. AI programs factor in various variables like human response patterns, scenarios, locations, languages, and more to deliver what is expected of them. But before we learn more about it, here is a quick recap of what AI and ML are.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

JUNE 10, 2021

We’ve been comparing the restaurant and hotel industries for several years as we see a similar storyline playing out in real time with restaurants, where third-party sales channels are rapidly capturing share and command of digital bookings. The concept of direct bookings long precedes the digital era in other industries.

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

7 Shifts

DECEMBER 17, 2020

Recommended Reading: Simple Restaurant Marketing Plan for 2020 Reward Their Loyalty ?? Customer loyalty programs have been around for a while, but they’ve seen tremendous growth over the past few years thanks to the restaurant industry’s digital evolution. Customer loyalty is formed with positive experiences.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

JUNE 24, 2021

Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone. Experts know how to engage customers and create communications that emphasize your restaurant’s unique offerings such as specialty and new menu items, loyalty programs, community involvement, and more.

Marketing 508

Marketing Social Media Mobile Ordering Website Management 508

Modern Restaurant Management

DECEMBER 3, 2020

Between mid-shopping meals, family dinners, and work parties, restaurants prepare for their schedule to book up quickly. If you don’t already have a gift card program, now would be the time to launch one. Launch a Loyalty Program. Through loyalty programs, you create a bond and emotional connection.

Loyalty Program 539

Loyalty Program Seasonal Menu Social Media Email Marketing 539

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Modern Restaurant Management

DECEMBER 20, 2023

Some restaurants were slow to adopt contactless payment methods, efficient booking systems, and other tech solutions, which resulted in missed opportunities to enhance guest experiences and operational efficiency. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

AUGUST 19, 2022

One surefire way to help your restaurant stand out is to incorporate a new mover marketing program to capture new residents before they form loyalties with the competition. As part of my company’s new mover marketing program, we send a Welcome Package filled with proven offers to new residents. New mover marketing.

Franchising 492

Franchising Franchise Social Media Loyalty Program 492

Social Hospitality: Restaurants

AUGUST 13, 2020

For example, taking and processing orders, accommodating new arrivals at hotels and venues, processing booking and customer information, processing check-outs faster, and much more. Aside from financial savings, it’s also important to note virtual receptionists can help expedite numerous processes. Recognize the Impact of VoIP Technology.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

Modern Restaurant Management

JULY 30, 2020

According to Adams, the team hit the ground running and worked with its partners to helps tailor programs to help restaurants pivot their business models. "Everything Step one was extending Panino’s loyalty app, My Panino Giusto, so customers could order, pay and account for their loyalty points all in one place.

Technology 383

Technology Operations Loyalty Program Point of Sale 383

Modern Restaurant Management

OCTOBER 1, 2022

Users should easily access the menu, book a table, and click on the phone number or other links without pinching. Demonstrate genuine reviews and try to resolve issues to show your care for customers. Generate quality content and utilize keywords to drive targeted traffic. Optimize the website for mobile screens.

Marketing 508

Marketing Email Marketing Social Media SEO 508

7 Shifts

AUGUST 12, 2020

Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. Loyalty programs Who doesn’t love free stuff? Loyalty programs can be simple cards, or you can take the gamification aspect further with digital ‘point scoring’ for every dollar spent.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

7 Shifts

OCTOBER 9, 2019

Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system. There are a few things you can do to take your loyalty program to the next level. Which brings us to….

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

7 Shifts

JULY 30, 2021

Your restaurant's Google My Business account will make it easier for your customers to contact you, book a reservation, or access your location! Loyalty programs. Loyalty programs are a great way to attract previous customers by rewarding them for their repeat business. VIP programs.

Social Media 370

Social Media Email Marketing Loyalty Program Website Management 370

Modern Restaurant Management

NOVEMBER 11, 2019

According to the data, 65 percent of Americans would choose one hotel over another if that hotel stay includes complimentary breakfast, and 51 percent would be more inclined to book a hotel room that includes a complimentary drink or meal upon arrival. Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent).

Travel 297

Travel Food Hotels Loyalty Program 297