Ken Burgin

AUGUST 1, 2023

These are designed for training restaurant managers and head chefs in problem-solving and resource allocation. Some of the ways to use these situations for training and coaching… Let people choose the one they want to answer and give them 5 minutes to make notes and prepare their answers.

Training 60

Training Management Management Kitchen Safety 60

Modern Restaurant Management

JANUARY 11, 2024

Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. For front of house workers set goals on the number of turnovers of tables or good reviews. Showing appreciation to your staff always helps boost morale.

Management 166

Management Management Back of House Customer Service 166

7 Shifts

APRIL 21, 2023

With experience in the front and back of the house, Kam Talebi has walked a mile in both shoes. What comes to mind when you think of success in the restaurant industry? A colorful TV personality or a renowned cookbook author? Not every restaurant worker wants to be a celebrity chef. Maybe you realized hospitality is your passion.

Leadership 195

Leadership Training Front of House Customer Experience 195

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Back-of-House and Front-of-House are an even split. Table of Contents. What about managers?

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Culinary Cues

SEPTEMBER 1, 2023

For the past six months I have been committed to an exercise regimen thanks to my Apple Watch. Closing the rings of movement, exercise, and standing has been a goal since I first strapped on the watch, a goal that consumes my attention and cannot be broken for fear that I will simply fall off the pattern if the rings fail to close for one day.

Fine Dining 315

Fine Dining Dine-in Front of House Design 315

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. For instance, were you responsible for restaurant employee scheduling or managing a log book ? A hiring manager wants to know how you handle a very real, stressful part of the job. Table of Contents.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

JULY 12, 2023

I seen the books. I have to do one or the other and it doesn't make sense to hire someone at Poppy + Rose when I can do this. You're classically trained. She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. But first, Reed recounts how she followed her husband into restaurants. "I

Front of House 370

Front of House Back of House Take-out Book 370

Future Food

JANUARY 30, 2020

Hiring people aged 20 and younger – a legal strategy, but one that generally suffers from inexperienced/inefficient staff potentially providing mediocre service. Customer Service at Mcdonalds (Image via Bustle). Great Service in an Era of Labour Costs & Technology. That’s just something which, happily, comes with the territory.

Technology 107

Technology Front of House Customer Service Back of House 107

The Restaurant Times

AUGUST 26, 2022

It should be easy to use because a system requiring extensive training might lead to frustration for the employees. It should have all the programs required for front-of-house and back-of-house calculations, such as financial tracking, inventory reports, etc. It should be easy to use and not take hours to train staff.

2022 69

2022 Management Management Loyalty Program 69

EATER

SEPTEMBER 22, 2023

Though Victa had earned a hospitality management degree in her native Philippines, she struggled to get hired without recognizable names on her resume, so she began her cooking career by flipping burgers and whipping up pasta dishes at the zoo. “It Eventually, Victa moved to Las Vegas to get hands-on culinary training from chefs on the Strip.

Food 115

Food Small Business Back of House Front of House 115

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Open for Business

OCTOBER 20, 2023

Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. Are you targeting families, young professionals, or a little bit of everything? Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style.

License 78

License Email Marketing Seasonal Menu Front of House 78

The Restaurant Times

NOVEMBER 10, 2021

From managing the inventory to training the staff to be competent in the kitchen and with the customers, the restaurateur needs to take care of it all. By leveraging the latest best practices, you can implement advanced technology solutions, optimize your budget, hire and retain competent staff, and benefit from real-time data analytics. .

Operations 52

Operations Management Management Front of House 52

Restaurant365

MAY 15, 2020

As your restaurant reopens with social distancing requirements and capacity restrictions, it’s wise to consider handling delivery in-house to avoid third-party delivery fees and create work for existing employees. Approaching restaurant scheduling for your business recovery. How much dine-in sales should I expect?

Restaurant Law 148

Restaurant Law Front of House Mobile Ordering Fine Dining 148

Smart Systems Pro

APRIL 3, 2019

I supply my accountant, or whoever prepares my books, my ending inventories within five days of the end of every month ­­­ _. This helps solidify your commitment to turning your restaurant into a profitable and smooth-running operation. Believe in your plan – have confidence in your ability to make it happen and work. See rapid results!

Management 72

Management Management Cash Management Front of House 72

The Restaurant Times

NOVEMBER 15, 2021

Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. Train your employees on how to properly handle curbside orders and take payment. Successful restaurants are always rethinking and seeking new ways to improve their offerings.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

Embrace the Suck

FEBRUARY 16, 2023

Train your employees to confirm requests if they're unclear instead of making assumptions. Every great team experiences tension. The pace of service in a busy restaurant can lead to interactions that are curt — to say the least — but larger issues can arise as well. Are you noticing your restaurant team is arguing?

Front of House 292

Front of House Back of House Communication Hiring 292

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Table of Contents. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Smart Systems Pro

APRIL 3, 2019

I supply my accountant, or whoever prepares my books, my ending inventories within five days of the end of every month ­­­ _. This helps solidify your commitment to turning your restaurant into a profitable and smooth-running operation. Believe in your plan – have confidence in your ability to make it happen and work. See rapid results!

Management 40

Management Management Cash Management Front of House 40

The Food Corridor

MARCH 27, 2023

The Food Corridor powers cloud kitchens with booking and management tools How does a cloud kitchen work? The model allows one or more virtual restaurants to operate from a delivery-optimized kitchen without the overheads of a dining room or front-of-house staff. Food delivery is nothing new, of course. billion by 2027.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

7 Shifts

FEBRUARY 8, 2024

The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more.

Operations 352

Operations Management Management Mobile Ordering 352

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

FEBRUARY 7, 2024

Happy, engaged, well-trained employees can make or break your business (and so can having the right amount of those employees on the clock at the right times). It reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Embrace the Suck

JANUARY 13, 2021

Author’s Note: This is an excerpt from my new book title Your Restaurant Culture Sucks! Yet, here you are still slugging it out every single day doing battle on the front line. Coming out in late February 2021. ” Hold that thought for a second. Two Restaurants: Two Mindsets. In hindsight, I was an a **e.

Coaching 352

Coaching Back of House Front of House Training 352

Restaurant365

MAY 30, 2022

Below are a few of the things we tasted, quaffed, heard, and learned during what was sure to be a show for the record book. . Below are a few of the things we tasted, quaffed, heard, and learned during what was sure to be a show for the record book. . Food, Glorious Food . It’s All About Automation .

2022 29

2022 Front of House Recruiting Back of House 29

Notch

JANUARY 23, 2019

As an owner-operator, your restaurant likely sits at the center of your life. It's not only your business and your livelihood— it's also your dream. Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow. According to a recent Forbes article , sit-down restaurants make a profit of about 6%. So, why do it?

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Notch

JANUARY 23, 2019

As an owner-operator, your restaurant likely sits at the center of your life. It's not only your business and your livelihood— it's also your dream. Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow. According to a recent Forbes article , sit-down restaurants make a profit of about 6%. So, why do it?

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

The Restaurant Times

NOVEMBER 10, 2020

No matter how many innovations come about, the need for staff still remains, both at the front end and the back end. Therefore, the importance of training and a comprehensive restaurant staff training manual cannot be understated. A staff training manual is not just a written set of do’s and don’ts for your employees.

Training 52

Training Front of House Employee Relations Back of House 52

360Training

JULY 16, 2020

But if you’re ambitious, know that 9 out of 10 restaurant managers started their career in entry-level positions. . And the same is true for 8 out of 10 restaurant owners. Food service managers handle the day-to-day operations of a food service facility. Most people think of restaurants when you say “food service.” No contest.

Management 88

Management Management Food Front of House 88

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. Restaurant jobs include many more than the obvious few that spring to mind. The restaurant industry is rich in career opportunities for all kinds of folks with different interests. They clean and refill squeeze bottles.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

SEPTEMBER 14, 2021

” “Many of our TEAM Members stay a long time with TSFR – a testament to our accountable culture, family atmosphere and commitment to training and development,” said Bill Angott, President and Chief Executive Officer at TSFR. New & Notable spotlights the latest news restaurateurs need to know.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Lavu

MARCH 11, 2020

The restaurant industry has been evolving consistently over the years. From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Some of the practices that used to be acceptable a few years ago are no longer the norm. . You may also be unsure where to start.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

MARCH 3, 2023

Our hiring rate and wage increases are outpacing the overall private sector, and this year our industry will contribute nearly $1 trillion to the economy," said Michelle Korsmo, president & CEO of the National Restaurant Association. "The million by the end of 2023.

2023 204

2023 2022 Consumer Goods Point of Sale 204

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 155

Bar Cash Management Loyalty Program Point of Sale 155

The Restaurant Times

APRIL 13, 2022

A restaurant operations manual is the go-to book for every problem that allows the employees to function seamlessly, even without an expert. Many restaurants shut down every year primarily due to floppy management and lack of standardized processes. A well-drafted restaurant operations manual may come in handy in such situations.

Operations 52

Operations Front of House Reference Customer Service 52