Gecko Hospitality

MARCH 10, 2023

While some advantages in leadership ability may come naturally to certain individuals, many of the most crucial skills and talents are developed through education and experience. In an ever shifting landscape, successful leadership is key to finding answers among uncertainty. Costs for a leadership coach can vary.

Hospitality 94

Hospitality Leadership Coaching Seminar 94

Modern Restaurant Management

JANUARY 25, 2023

At my restaurant development and investment firm Full Course, we work with emerging brands to develop leadership, optimize business practices and ultimately provide financial investment for expansion. Supporters might be able to volunteer their time, provide coaching or give referrals for potential investors.

Point of Sale 207

Point of Sale Coaching Social Media Leadership 207

7 Shifts

MARCH 31, 2023

Sometimes it can be as easy as suggesting books for staff to read. Use tech to save time When you or your managers are bogged down with administrative tasks, it’s hard to make time for check-ins or coaching with staff. That’s why these operators all use technology to free up time to invest in their people.

Hiring 195

Hiring Front of House Back of House Document 195

Crunchtime

FEBRUARY 7, 2024

Standard restaurant operating procedures help staff and leadership do their jobs better and ultimately, make customers happier. Digitize your standard operating procedures Operators are moving away from pen and paper or distributing physical “books” to standardize their operating procedures.

Operations 78

Operations Audits Cash Management Food Safety 78

Modern Restaurant Management

OCTOBER 17, 2019

The writer, speaker, leadership coach and 33-year veteran of Chick-fil-A, Inc., recently released a second book, Bet on Talent: How to Create a Remarkable Culture that Wins the Hearts of Customers. Why did you write a second book? Together with Baker, we created a much better book in Bet on Talent.

Coaching 126

Coaching Leadership Book Customer Service 126

Embrace the Suck

JULY 15, 2019

I wrote two books (my first one even won Industry Book and Author of the Year from Nightclub and Bar). I tell you, It was the best thing next to getting a business coach back in 2008 that I have done to grow not only myself but my business as well. ????. 14) Expand Your Leadership Skills. I was hesitant about joining.

Workshop 220

Workshop Seating Definition Book 220

Culinary Cues

MARCH 14, 2024

Good, as stated by Jim Collins in his award-winning book: Good to Great , is the enemy of great. Vince Lombardi, the famous football coach once stated that: “Winning isn’t everything, it’s the only thing.” Is there pride in the execution of each plate and are servers charged up to present your food to each and every guest?

Coaching 331

Coaching Uniforms Fine Dining Customer Service 331

The Restaurant Coach University

JANUARY 29, 2017

The common thread in this bad recipe is lack of vision and poor leadership. Dos Equis: Stay Thirsty Restaurant Social+: We Create WOWS and Purple Cows GoPro: Be a Hero Coca-Cola: Open Happiness As the good book says, “Where there is no vision, the people perish.” A recipe for failure. ” Your Menu. Your choice.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

Modern Restaurant Management

DECEMBER 12, 2019

To shine a spotlight on the need for diverse representation in children's literature, Karamo will host a reading event at a Los Angeles elementary school this Giving Tuesday and discuss the importance of providing children with inclusive books and that every child is "perfectly designed." From BOOK IT! " Karamo Brown.

Franchise 110

Franchise Franchising Loyalty Program Book 110

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. I seen the books. So in that, I was granted and was honored to be a part of the Women's Entrepreneurial Leadership Program for James Beard. So I give them books and things like that to read.

Front of House 370

Front of House Back of House Take-out Book 370

The Restaurant Coach University

SEPTEMBER 11, 2017

What does matter is what you do from this day forward to take yourself from being just a manager to the land of leadership. True leadership does not care about title. How many books have you read in the last month? There are people who truly are leaders. Now, you will hear a lot of managers say they are leaders. Communicate.

Management 70

Management Management Leadership Communication 70

MBB Hospitality

APRIL 25, 2018

Strongly introverted people who prefer books and animals to people will struggle more with hospitality jobs. Strong Leadership Skills. Even employees who are not direct supervisors need to have strong leadership skills. Your ideal hospitality should love people and love interacting with everyone. Love to be Organized.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Black Box Intelligence

JANUARY 20, 2021

Joni currently serves on the board of Black Box Intelligence, BBIMetrics, LLC, the national board of directors for Share Our Strength, the nation’s leading anti-hunger organization; the national board of Coaches Collective International, and is a founding member of Changers of Commerce. . . . Joel Naroff. Naroff Economics.

2021 52

2021 Government Coaching 2014 52

Modern Restaurant Management

JULY 30, 2021

Based on Ubert’s Book, Seven Steps to Success: a Commonsense Guide to Succeed in Specialty Coffee, the 7 Steps program has helped hundreds of independent coffee shops in 30 states become thriving businesses. “Begin by reading the 7 Steps book and then sign the agreements with Scott Fullerton,” she said. and Canada.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Embrace the Suck

JANUARY 13, 2021

Author’s Note: This is an excerpt from my new book title Your Restaurant Culture Sucks! Now, before you say, “ But Coach, you are an anomaly and my situation is different.” Now, you might say, “But Coach, I do trust my team!” If leadership was easy, the world would be a much better place.

Coaching 352

Coaching Back of House Front of House Training 352

Embrace the Suck

OCTOBER 28, 2021

Read books and blogs. Hire a business coach (okay that was a little self-promotion…LOL). That could be a trusted friend, mentor, or business coach. In my second book, Your Restaurant STILL Sucks , I talk about the difference between Red Ocean and Blue Ocean Restaurants. So, what can you do to increase your odds?

Coaching 329

Coaching Training Social Media Hiring 329

7 Shifts

JULY 29, 2021

The Manager's Book. 7shifts automatically generates a recap of each post to be sent to the leadership team and regional managers like Methvin. “We The team will also use the logbook as a staff journal, to keep updated on a team member's coaching and progress. 7shifts helps level up Kaldi's manager communication, too.

Communication 370

Communication Employee Relations Coaching 2014 370

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. Simon Sinek in his best-selling book titled Start With Why says that “People don’t buy what you do, they buy why you do it.” Over the last 12 years of being The Restaurant Coach™?, Sales is a vanity metric.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

FEBRUARY 28, 2020

Zagat Stories was created and is produced in-house by Zagat under the leadership of CEO Chris Stang, Zagat Editor-in-Chief, Hillary Reinsberg, Zagat Stories Editor Chris Mohney, who recently joined the company after past editorial leadership positions at Serious Eats, Culture Trip, and Tumblr, and Zagat Creative Director Nick Bilardello.

Coaching 167

Coaching Point of Sale Customer Experience Retail 167

7 Shifts

JULY 6, 2023

And of course, including myself and our senior leadership team, we hire and off-board according to these values. From there, in our weekly and monthly performance reviews, we have to bring the core values to the table and coach people according to whether they've been living within them or not. And then we point to them.

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195