Modern Restaurant Management

JANUARY 25, 2023

At my restaurant development and investment firm Full Course, we work with emerging brands to develop leadership, optimize business practices and ultimately provide financial investment for expansion. Supporters might be able to volunteer their time, provide coaching or give referrals for potential investors.

Point of Sale 199

Point of Sale Coaching Social Media Leadership 199

7 Shifts

MARCH 31, 2023

The most crucial area this applies to is with management. A manager can make or break an employee’s experience as it trickles down from the top. Invest in developing your people One value to look for in managers is an interest in developing the team. Sometimes it can be as easy as suggesting books for staff to read.

Hiring 195

Hiring Front of House Back of House Document 195

Crunchtime

FEBRUARY 7, 2024

Historically, operators have relied on paper checklists and field management teams to roll out and enforce their standard restaurant operating procedures and as part of their retail operations management. Standard restaurant operating procedures help staff and leadership do their jobs better and ultimately, make customers happier.

Operations 78

Operations Audits Cash Management Food Safety 78

The Restaurant Coach University

SEPTEMBER 11, 2017

Running a restaurant as a manager. If you are like 87% of managers out there, you might feel you were a little unprepared for the role you currently are in. Watching other managers, you might have had a sense that it was easy. Maybe you thought you could do a better job than that one manager who everyone hated?

Management 70

Management Management Leadership Communication 70

Embrace the Suck

JULY 15, 2019

It might mean updating your menu, adding new services (catering, pick-up, or delivery), or how to train your team to become better at sales and time management. I wrote two books (my first one even won Industry Book and Author of the Year from Nightclub and Bar). 14) Expand Your Leadership Skills. I had doubts.

Workshop 225

Workshop Seating Definition Book 225

Modern Restaurant Management

OCTOBER 17, 2019

The writer, speaker, leadership coach and 33-year veteran of Chick-fil-A, Inc., recently released a second book, Bet on Talent: How to Create a Remarkable Culture that Wins the Hearts of Customers. Why did you write a second book? Together with Baker, we created a much better book in Bet on Talent. Dee Ann Turner.

Coaching 115

Coaching Leadership Book Customer Service 115

The Restaurant Coach University

JANUARY 29, 2017

The common thread in this bad recipe is lack of vision and poor leadership. Dos Equis: Stay Thirsty Restaurant Social+: We Create WOWS and Purple Cows GoPro: Be a Hero Coca-Cola: Open Happiness As the good book says, “Where there is no vision, the people perish.” A recipe for failure. ” Your Menu. Your choice.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Customers can also purchase the First Book Bundle at Pizza Hut, where $1 from every bundle purchased will be donated to First Book. More Tropical in Colorado. " Karamo Brown.

Franchise 92

Franchise Franchising Loyalty Program Book 92

Modern Restaurant Management

JULY 30, 2021

. “By helping KFC team members build up an emergency savings fund, we’re helping them improve their overall well-being and build resilience to face future financial challenges,” said Emma Horn, Managing Director of the KFC Foundation. For more on SaverLife, visit saverlife.org/. Church's Moves to Hybrid Model.

Franchise 198

Franchise Franchising Fast Casual Point of Sale 198

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. I seen the books. So in that, I was granted and was honored to be a part of the Women's Entrepreneurial Leadership Program for James Beard. So I give them books and things like that to read.

Front of House 370

Front of House Back of House Take-out Book 370

MBB Hospitality

APRIL 25, 2018

Strongly introverted people who prefer books and animals to people will struggle more with hospitality jobs. Strong Leadership Skills. Even employees who are not direct supervisors need to have strong leadership skills. MBB Management also specializes in restaurant and franchise consulting. Love to be Organized.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Black Box Intelligence

JANUARY 20, 2021

Joni currently serves on the board of Black Box Intelligence, BBIMetrics, LLC, the national board of directors for Share Our Strength, the nation’s leading anti-hunger organization; the national board of Coaches Collective International, and is a founding member of Changers of Commerce. . . . Managing Partner. Joel Naroff.

2021 52

2021 Government Coaching 2014 52

Embrace the Suck

OCTOBER 28, 2021

Read books and blogs. Hire a business coach (okay that was a little self-promotion…LOL). I need to understand how you will communicate, lead, react to stress, manage tasks, and what is keeping you stuck where you are. What would your previous manager say about you? Mistake #15: The leaders suck at time management.

Coaching 337

Coaching Training Social Media Hiring 337

7 Shifts

JULY 29, 2021

Keith is Kaldi's VP of Operations, and Jillian oversees 8 locations as a regional manager. It then goes into the hands of regional multi-unit managers to track it and make adjustments. It then goes into the hands of regional multi-unit managers to track it and make adjustments. The Manager's Book.

Communication 370

Communication Employee Relations Coaching 2014 370

7 Shifts

JULY 6, 2023

And of course, including myself and our senior leadership team, we hire and off-board according to these values. spoke to Laura Grant, she's our People Operations Manager, and I said, 'You're similar to the bouncer at a nightclub. I wrote this in my book, and I speak about it on stage and look, it's still working. Okay, great.

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. Simon Sinek in his best-selling book titled Start With Why says that “People don’t buy what you do, they buy why you do it.” Over the last 12 years of being The Restaurant Coach™?, Sales is a vanity metric.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Field Day , the enterprise field-marketing solution for retail and restaurant brands, added Byron Duncan to its growing leadership team. McLane Company, Inc.,

Coaching 133

Coaching Point of Sale Customer Experience Retail 133