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Inspiring Hourly Workers

Modern Restaurant Management

Scott Greenberg addresses that challenge in his new book, Stop the Shift Show: Turn Your Struggling Hourly Workers Into a Top-Performing Team. Greenberg is an internationally recognized speaker, author and coach with franchise clients that include McDonalds, Great Clips, GNC, RE/MAX, Smoothie King, Global Franchise Group and many more.

Coaching 110
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Improve Employee Retention with Leadership Development

Crunchtime

With a 5-Step Leadership Ladder , you can quickly deploy a talent development program to retain team members and develop bench strength. From the moment a new employee is hired, you have an opportunity to teach them about leadership, giving rising stars opportunities to learn management skills before you need to promote them.

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The Top 10 Things Learned from Working with 1000+ Restaurants

Embrace the Suck

I keep detailed coaching notes from every client I have had over the past 11 years as The Restaurant Coach™ Some of those stories make it into my books, speaking gigs, podcasts, or just as a solid warning to new clients about what not to do! Bad hiring is a disease. I think Uber is hiring. Reading books.

Coaching 330
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Where Are You Stuck? The 4 Stages of Restaurant Growth

Embrace the Suck

They do start to train people better than the bad restaurants, yet their training system is still outdated and is usually only done when someone is hired. They want to become better, they just haven’t developed their leadership team enough to be consistent. Focus: The focus here is all about their team and leadership.

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How to Put Employees First, From 4 Restaurateurs

7 Shifts

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. Because I don't wanna hire the wrong people. And what I've found is that once I have hired those people, I started to see the hourly team changed.”

Hiring 195
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What Are Standard Operating Procedures in Restaurants?

Crunchtime

Standard restaurant operating procedures help staff and leadership do their jobs better and ultimately, make customers happier. Digitize your standard operating procedures Operators are moving away from pen and paper or distributing physical “books” to standardize their operating procedures.

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Are Your Running Your Restaurant Or Is It Running You?

The Restaurant Coach University

The common thread in this bad recipe is lack of vision and poor leadership. Dos Equis: Stay Thirsty Restaurant Social+: We Create WOWS and Purple Cows GoPro: Be a Hero Coca-Cola: Open Happiness As the good book says, “Where there is no vision, the people perish.” A recipe for failure. ” Your Menu. Your Staff.