Embrace the Suck

JULY 15, 2019

It might mean updating your menu, adding new services (catering, pick-up, or delivery), or how to train your team to become better at sales and time management. I wrote two books (my first one even won Industry Book and Author of the Year from Nightclub and Bar). 14) Expand Your Leadership Skills. I had doubts.

Workshop 225

Workshop Seating Definition Book 225

Culinary Cues

MARCH 14, 2024

Good, as stated by Jim Collins in his award-winning book: Good to Great , is the enemy of great. Vince Lombardi, the famous football coach once stated that: “Winning isn’t everything, it’s the only thing.” Is there pride in the execution of each plate and are servers charged up to present your food to each and every guest?

Coaching 331

Coaching Uniforms Fine Dining Customer Service 331

The Restaurant Coach University

JANUARY 29, 2017

All the training, all the hard work, all the time fine-tuning your team and brand are paying off. The common thread in this bad recipe is lack of vision and poor leadership. When the call for restaurant coaching comes in, people are asked what the issues might be. Originally posted on Foodable TV Network November 7, 2016.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

Modern Restaurant Management

DECEMBER 12, 2019

To shine a spotlight on the need for diverse representation in children's literature, Karamo will host a reading event at a Los Angeles elementary school this Giving Tuesday and discuss the importance of providing children with inclusive books and that every child is "perfectly designed." From BOOK IT! " Karamo Brown.

Franchise 92

Franchise Franchising Loyalty Program Book 92

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. I seen the books. You're classically trained. So in that, I was granted and was honored to be a part of the Women's Entrepreneurial Leadership Program for James Beard. I really don't need to be there.

Front of House 370

Front of House Back of House Take-out Book 370

Embrace the Suck

OCTOBER 28, 2021

Read books and blogs. Hire a business coach (okay that was a little self-promotion…LOL). It all starts with more training, explaining the “why”, and making the systems a non-negotiable. Always hire for personality and then train the skills. Mistake #11: They don’t train enough.

Coaching 337

Coaching Training Social Media Hiring 337

MBB Hospitality

APRIL 25, 2018

Strongly introverted people who prefer books and animals to people will struggle more with hospitality jobs. Strong Leadership Skills. Even employees who are not direct supervisors need to have strong leadership skills. Your ideal hospitality should love people and love interacting with everyone. Love to be Organized.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

The Restaurant Coach University

SEPTEMBER 11, 2017

Nor does the lack of training you probably didn't receive. What does matter is what you do from this day forward to take yourself from being just a manager to the land of leadership. True leadership does not care about title. How many books have you read in the last month? There are people who truly are leaders.

Management 70

Management Management Leadership Communication 70

Embrace the Suck

JANUARY 13, 2021

Author’s Note: This is an excerpt from my new book title Your Restaurant Culture Sucks! Now, before you say, “ But Coach, you are an anomaly and my situation is different.” Now, you might say, “But Coach, I do trust my team!” If leadership was easy, the world would be a much better place.

Coaching 360

Coaching Back of House Front of House Training 360

Modern Restaurant Management

JULY 30, 2021

Based on Ubert’s Book, Seven Steps to Success: a Commonsense Guide to Succeed in Specialty Coffee, the 7 Steps program has helped hundreds of independent coffee shops in 30 states become thriving businesses. “Begin by reading the 7 Steps book and then sign the agreements with Scott Fullerton,” she said. and Canada.

Franchise 198

Franchise Franchising Fast Casual Point of Sale 198

7 Shifts

JULY 29, 2021

7shifts also helps Kaldi's categorize hourly team members vs those who are still training. “We We can very easily look at how much labor is being spent on training, that we love,” says Methvin. The Manager's Book. We have a training journal as well, so we put that in there,” says Kildron. Seeing the Real Numbers.

Communication 370

Communication Employee Relations Coaching 2014 370

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. Simon Sinek in his best-selling book titled Start With Why says that “People don’t buy what you do, they buy why you do it.” Over the last 12 years of being The Restaurant Coach™?, They are committed to training. "

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

7 Shifts

JULY 6, 2023

And of course, including myself and our senior leadership team, we hire and off-board according to these values. From there, in our weekly and monthly performance reviews, we have to bring the core values to the table and coach people according to whether they've been living within them or not. And then we point to them.

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195

Modern Restaurant Management

FEBRUARY 28, 2020

Zagat Stories was created and is produced in-house by Zagat under the leadership of CEO Chris Stang, Zagat Editor-in-Chief, Hillary Reinsberg, Zagat Stories Editor Chris Mohney, who recently joined the company after past editorial leadership positions at Serious Eats, Culture Trip, and Tumblr, and Zagat Creative Director Nick Bilardello.

Coaching 133

Coaching Point of Sale Customer Experience Retail 133