The Restaurant Coach University

JANUARY 29, 2017

You’re communicating, working together for a shared vision and mission. The common thread in this bad recipe is lack of vision and poor leadership. When the call for restaurant coaching comes in, people are asked what the issues might be. If coaching could just fix them then, they would have the restaurant they wanted.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

The Restaurant Coach University

SEPTEMBER 11, 2017

What does matter is what you do from this day forward to take yourself from being just a manager to the land of leadership. True leadership does not care about title. You're not communicating properly. How would you rate your communication skills with your team? Communication is the same. Communicate.

Management 70

Management Management Leadership Communication 70

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. I seen the books. So in that, I was granted and was honored to be a part of the Women's Entrepreneurial Leadership Program for James Beard. So I give them books and things like that to read.

Front of House 370

Front of House Back of House Take-out Book 370

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Not only should any prospective hospitality employees be able to clearly communicate important messages, they need to not be afraid of diffusing difficult situations. Strong Leadership Skills.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Modern Restaurant Management

DECEMBER 12, 2019

To shine a spotlight on the need for diverse representation in children's literature, Karamo will host a reading event at a Los Angeles elementary school this Giving Tuesday and discuss the importance of providing children with inclusive books and that every child is "perfectly designed." From BOOK IT! " Karamo Brown.

Franchise 110

Franchise Franchising Loyalty Program Book 110

7 Shifts

JULY 29, 2021

The Key to Communication. Want to schedule smarter and communicate clearer like Kaldi's Coffee? The Key to Communication. “We Announcements in the Team Communication App may let the team know when there's a new coffee release, if there are any pricing menu changes and more. The Manager's Book. Try 7shifts for Free.

Communication 370

Communication Employee Relations Coaching 2014 370

Embrace the Suck

OCTOBER 28, 2021

Read books and blogs. Hire a business coach (okay that was a little self-promotion…LOL). What is your preferred communication style? I need to understand how you will communicate, lead, react to stress, manage tasks, and what is keeping you stuck where you are. So, what can you do to increase your odds?

Coaching 329

Coaching Training Social Media Hiring 329

Embrace the Suck

JANUARY 13, 2021

Author’s Note: This is an excerpt from my new book title Your Restaurant Culture Sucks! Now, before you say, “ But Coach, you are an anomaly and my situation is different.” Now, you might say, “But Coach, I do trust my team!” If leadership was easy, the world would be a much better place.

Coaching 352

Coaching Back of House Front of House Training 352

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. Simon Sinek in his best-selling book titled Start With Why says that “People don’t buy what you do, they buy why you do it.” Over the last 12 years of being The Restaurant Coach™?, Sales is a vanity metric.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221