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Is your restaurant up to speed with the latest best practices for back of house (BOH) management? Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. Here are some back of office trends to watch for in 2023.
Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. We’ve prepared a list of restaurant manager interview questions that can help you find the right person to lead your team and help grow your business. How do you maintain smooth communication between FOH and BOH staff?
Managers play a pivotal role in either fostering a positive service industry culture or contributing to burnout. It's imperative that managers adopt strategies that motivate employees through self-pride, a sense of accomplishment, and a supportive environment grounded in communication, honesty, integrity, and hard work.
The company's Beastro was designed to use AI to create personalized dishes, thereby cutting labor costs and cutting food waste. Modern Restaurant Management (MRM) learned more from Zinger. What do you envision restaurants of the future will look like, both in BOH and FOH, in regard to robotics?
Think, a 25-75% reduction in food waste that translates to millions of dollars in savings. Streamlined allergen management ensuring ZERO food allergy incidents. The digital transformation of restaurants and food service businesses represents major advances for the industry, especially when the driving force becomes AI.
The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. That’s where task management software comes in. Task management software maintains historical data of tasks completed.
How Kitchens Are Evolving Today Not all restaurants are lucky enough to have a Carmy and an effective brigade: for most, if a steak reaches the grill and the paper ticket was wrong, then the steak gets fired wrong, and suddenly they’ve wasted a $15 protein. Kitchens everywhere are evolving beyond the traditional ticket system.
Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests. ResQ is not just another maintenance management solution. Who's ResQ?
Source More Smartly by Linking FOH to the BOH. In fact, the automating and upselling that occurs through predictive digital menus can lead to better management of inventory levels, preserving shelf time on low stock items, say onion rings, and recommending overstocked items such as fries.
At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. For instance, BOH staff may use it to communicate in any interaction they have. If the BOH staff is constantly shouting “86!” Where did the term come from? Keeping enough inventory on hand.
But restaurant management is the glue that holds it all together. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. What is Restaurant Management? For example, play a crucial role in sourcing candidates.
Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice. and BOH (including cooks, chefs, etc.). What are the best ways to manage guest expectations? Set seating times. Contactless payment.
For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. For a restaurant to operate efficiently, it needs to be stocked up with the right amount of inventory – however, it can't be so stocked up that food waste becomes an issue. Operations Management. Try 7shifts for Free.
Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Are there any tips for food delivery and takeout inventory management? Food delivery ideas: How to manage staff to boost off-site dining revenue It’s important to have a protocol in place for managing delivery and takeout orders.
Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. If you’re using a task management app like 7tasks , ensure that each task is assigned to a specific person to enforce accountability—and have your managers check the task list progress throughout the shift.
You might have dishes that, on paper, aren’t expensive, but generate too much waste or require specialty ingredients that are difficult to sync with a different distributor. Watch sales, track portion waste, and ask for honest feedback from regulars. And it’s not always obvious until you dig into the details.
VR onboarding spares the restaurant from wasting food or spending excessive time on training sessions. With a restaurant POS system , restaurateurs and managers can have an integrated platform where all aspects, from ordering to delivery, down to accounting can be effectively monitored. It’s easy, fast, and efficient.
The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. That’s where task management software comes in. Task management software maintains historical data of tasks completed.
As the restaurant industry faces rising expenses and shifting labor dynamics in 2025, understanding and measuring these key performance indicators can help managers make informed decisions, improve scheduling, and boost overall productivity. Some restaurant managers also measure performance per pay.
Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. You may have a hunch that you are doing fewer table turns on the weekend, or that your inventory has gotten wasteful recently. What are the crucial areas of BOH data? Want to know more about FOH data?
To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Checklist app automates daily food safety and operational task management as well as regular maintenance and audit procedures. ” The BOHA!
Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.
Running a successful restaurant isn’t just about great food and service—it’s also about smart financial management. Restaurant accounting tips plays a crucial role in tracking expenses, managing cash flow, and maximizing profitability. You cannot manage your restaurant properly without going into the accounting details.
This way, you reduce food waste and generate revenue from products that would otherwise go unused. Additionally, catering large events can help you manage your inventory more efficiently, reducing food waste and maximizing profit. Combos also help manage inventory and cut down on food waste.
More on this in a moment, but you cannot effectively and efficiently adoptexception-based reportingwithout using the right software and management systems. Managers should know what exceptions theyre looking for and how to respond. Leverage the right tools and tech. Train your team. Adjust regularly.
When a kitchen is well-orchestrated and combines the art of cooking with the science of order management, both employees and guests experience the positive impact of accurate and efficient service. While a modern KDS is a solid starting point, adopting a holistic kitchen management system will take your operations even further.
POS systems simplify restaurant workflows by improving communication between front-of-house (FOH) and back-of-house (BOH) teams. Key integrations to consider: Inventory management : Keep track of ingredients and avoid running out of stock. Delivery platforms : Simplify the process of managing delivery orders.
When a kitchen is well-orchestrated and combines the art of cooking with the science of order management, both employees and guests experience the positive impact of accurate and efficient service. While a modern KDS is a solid starting point, adopting a modern kitchen management system will take your operations even further.
A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. A kitchen display system makes it easy for staff members in the FOH to communicate with staff in the BOH, and vice versa. Efficiency.
The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. The roles of BOH and FOH staff are intertwined yet distinct.
Restaurant brands that are looking to tap into the eco- and social-trends in food-waste reduction , sustainable packaging and fair wages should inquire with ghost kitchens as to how they address these issues. Make sure the location can provide proof of live utility hookups, waste removal, recycling, and proper permitting.
Whether its a missed modification, an incorrectly fired dish, or a forgotten ticket, these errors dont just slow down service they also lead to unnecessary food waste. Food waste doesnt just hurt your bottom line it also has a significant environmental impact, contributing to landfill overflows. In fact, 62% of U.S.
The global trends towards healthier eating and waste reduction are an opportunity for restaurateurs to not only do good for the planet, but also profit while doing so. BOH Disposables for Increased Hygiene and Retention. How Disposable Restaurant Supplies Can Increase Profits. Convenient delivery six days per week.
The global trends towards healthier eating and waste reduction are an opportunity for restaurateurs to not only do good for the planet, but also profit while doing so. BOH Disposables for Increased Hygiene and Retention. How Disposable Restaurant Supplies Can Increase Profits. Convenient delivery six days per week.
Food Cost Management. Portion control is a responsibility of both FOH and BOH. That is waste; known and unknown. A good start is to track returned food, waste from spoilage, comped or replaced food and inventory turns. Not much can spell disaster for a food establishment faster than high or fluctuating food cost.
Having a well-thought-out layout can help you keep restaurant kitchen costs manageable. You can place the dishwashing station at the back of the kitchen near an exit to make waste removal easier. Map out the arrangement and flow of activities inside the food facility so that each station is placed to support proper kitchen management.
David, said, “One thing I’ve done with the PPP money, and forecasting it on my budget, is we are having the FOH and BOH come in an extra hour in the morning, and stay later whenever we break down at night to make sure the place is at a high standard of cleanliness. We can apply it to get the numbers up.”.
Here are 9 tips for writing job descriptions that will attract the best employees for your restaurant business, plus a pack of seven FOH and BOH job description templates to get you started. You’ll just waste your time if you describe your restaurant as “fun” when it’s not, or “fine dining” when it’s QSR. Promote growth opportunities.
So how can you make sure you streamline your operations so you can give the customer what they want, while managing your business in the most efficient way? When you use the right food delivery management software , all your online orders can be managed in one single platform, so you can stuff all other devices in a closet!
Training your store-level managers and your kitchen staff about food waste reduction is critical to improving overall Cost of Goods Sold (CoGS). Preventing food waste from happening in the first place is the best thing you can do to save on your food cost. Train your store-level managers.
Food waste, countless hours spent taking inventory, complicated employee onboarding processes—and even worse, sick customers due to food safety issues—they’re nightmares for any dedicated restaurant manager. . Read on to learn three ways upgrading your BOH technology can benefit your foodservice operation. .
This is generally due to poor management, advertising and other factors, but having to do more directly with a poor understanding of overall financial operations specific to food and liquor cost controls. When administrating cost controls for back-of-house (BOH) operations, pay specific attention to portion control.
Streamline BOH and FOH Communications. Meanwhile, the BOH is tasked with responding to orders. If the FOH and BOH are working hand in hand, why should their communications be limited? If the FOH and BOH are working hand in hand, why should their communications be limited? Manage Inventory for Efficient Turnaround Time.
With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. Interesting food waste stats: US restaurants generate around 15.5 of their unused food. (
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