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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

How do you prepare your team for special events or holiday rushes? Can you give an example of how you’ve managed a large event or special occasion at a restaurant? How do you maintain smooth communication between FOH and BOH staff? How do you handle situations where an employee is underperforming?

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Competition’s Coming: Key Technology Changes Can Help You Win

Modern Restaurant Management

By customizing menus based on a local sporting event, time of day and even the weather, digital screens can suggest items to add to orders or promote high-margin combo meals just when consumers are hungriest. Source More Smartly by Linking FOH to the BOH. AI and digital technology aren’t just for the front of house.

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The 11 Employee Scheduling Best Practices + Tips for Restaurants

7 Shifts

It seems you're always either understaffed or overstaffed, either FOH or BOH , at the worst times. While restaurant data helps you predict your sales, out-of-the-ordinary scenarios like weather or special events can result in your restaurant being busier or slower than you had expected. Always Have On-Call Employees.

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7 key restaurant revenue streams to prioritize in 2024

7 Shifts

Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities. Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers.

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14 Restaurant Management Tools to Make your Business More Efficient

7 Shifts

These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line.

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Essential FOH Restaurant KPIs That Increase Profitability, Part 1

Restaurant365

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Tracking key FOH metrics can help provide a path to healthy revenue levels. Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. Focus on the customer experience.

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As Restaurants Reopen, Many Are Struggling to Find Employees

EATER

Down in Nashville, Mary Pillow Thompson, the founder of the local restaurant hiring platform Foh&boh, has seen a similar movement. That’s partly because the once-busy events business remains closed, and partly because summer is the off-season in Palm Beach. There will be a lot of shifting around,” she says.