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Below, we share some of the best, most useful restaurant technologies to improve sales and streamline time-consuming tasks (like recording temperature). The good news is that now you can. That’s not the only good thing about a digital ordering system. Honeygrow is the first company to try this technology with restaurants.
Staffing challenges: 40% of brands report being constantly understaffed in FOH, 54% saying they’re usually understaffed in BOH. Staffing challenges: 40% of brands report being constantly understaffed in FOH, 54% saying they’re usually understaffed in BOH. Comp Sales -0.9% Comp Sales -0.9%
American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged. Despite the fact that consumers are paying more to visit and order from restaurants this year – 12.5 Despite the fact that consumers are paying more to visit and order from restaurants this year – 12.5
New data from the National Restaurant Association’s 2025 Off-Premises Restaurant Trends report highlights how off-premises dining has become both a consumer preference and business essential, with the convenience and availability of takeout, delivery, and drive-thru now deeply embedded in everyday life.
While what consumers eat won’t change, post-COVID-19, how they will get it will. While some automation and technology solutions can require quite an investment, there are plenty of things to enhance your presence, improve efficiency and tempt consumers that are more cost effective and expedient to implement.
During the COVID-19 situation, evaluate how many BOH staff you need to keep up with delivery and takeout demand. Under this new paradigm you would not need FOH staff and may only need a few BOH staff. Good luck! Your staffing – Let’s say you need to pivot your restaurant to delivery-only. Did you learn anything surprising?
In essence, this shift should lead restaurants to embrace the idea of maintaining a truly “intelligent” smart kitchen, one that will be tech-equipped to continue evolving with consumer demands. Guests will demand a personalized journey when food is delivered to their door. The sleeping giant is virtual kitchens.
Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success. TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. Owned by Toast.
Common Restaurant Management Problems and Bad Habits Problem 1: Falling Into the "If It Works, It's Good Enough" Trap When you're juggling so many responsibilities, it's easy to settle into doing things a certain way—even if there's a better or faster way. If it gets the job done, why change it, right? Here are six: Track your food cost.
Consumers Willing to Pay More for Eco Friendly Disposable. To this end, a recent survey conducted by McKinsey & Company revealed that not only do consumers care about the environmental impact of disposables, but they are willing to pay more for sustainable packaging and single-use items. Restaurant Supplies.
Consumers Willing to Pay More for Eco Friendly Disposable. To this end, a recent survey conducted by McKinsey & Company revealed that not only do consumers care about the environmental impact of disposables, but they are willing to pay more for sustainable packaging and single-use items. Restaurant Supplies.
It shows your employer that you're a good fit for the role—and tells you if the restaurant is a good fit for you. To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. Changing consumer tastes.
The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.
Rally for Restaurants is a grassroots movement built to support local restaurants and stimulate cash flow by encouraging consumers to order takeout and delivery so the foodservice community can count on the income to keep their businesses running. "Not a good idea." makes it easy for guests to support local restaurants.
With innovations outside of BOH kitchen operations, new kiosk-style robotics are popping up everywhere, is tech able to preserve quality and experience? Consumers appreciate the transparency of the process from raw ingredients to the final product. In terms of adoption, what we're seeing is a great deal of appreciation for this.”
Consumers are hesitant to go out and may be even more so with smaller restaurants that are perceived to have fewer resources to put towards safety and sanitation. Now is a good time to become more efficient. Don’t just increase sanitation – make it highly visible. We can apply it to get the numbers up.”.
For our clients, we offer granular data on financials, consumers, customers and workforce, as well as competitive intelligence that they use to benchmark against the competition. At full-service establishments, customers typically order their food at a table or counter, are served by waitstaff and pay after consuming their meal.
Why Do You Need Good Restaurant Management Software? It helps simplify communication and efficiency in both your front of the house (FOH) and back of the house (BOH) in most restaurants by replacing paper tickets in the kitchen (BOH). Moreover, these manual methods of staff management are time-consuming and prone to errors.
Think about how you can make it a good environment for people who will work for you and then enjoy working. With open configuration, all or part of the Back of House (BOH) is exposed to your visitors or customers. Hiring good restaurant staff matters but so does retaining them. ii) Open Configuration . Sanitation And Safety .
Today’s consumer wants a unique, personalized food experience that may not even take place in your restaurant. After all, the days when people opened the Yellow Pages or a local advertizing leaflet looking for a good spot are long gone. Fighting food waste with Too Good To Go. Plan smart, save time and money.
Preparing good meals and serving customers is always an exciting part of running a restaurant. Take time to understand terms like labor costs, costs of goods sold (COGS), prime costs, revenue, balance sheet, income statement, and more. A good accountant will help you in managing finances and producing key financial statements.
Let’s have a look at some of the reasons why a restaurant accounting software is good for your business: Eliminates Data Entry Redundancy . Both your front of the house (FOH) and back of the house (BOH) transactions are recorded simultaneously. This is where accounting software comes in to streamline and simplify the work.
Back of house (BOH) operations are complex and have many moving parts. Let’s examine how centralising your restaurant data using BOH management software saves time, reduces costs, and improves restaurant profit margins. The link between the POS system and BOH technology is a vital part of successful restaurant automation.
Counter Sales: The pandemic’s aftermath and the 2022 comeback The pandemic’s impact on counter sales in 2020 and 2021 was undeniable, with many dining rooms closed and health concerns influencing consumer behavior. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%
68% of consumers say they prefer to order from a restaurant’s own website or app instead of a 3rd party app. Because of popularity with consumers, these types of payments will grow 250% by 2025, and will reach 2.2 Close to 13% of consumers say they would avoid a restaurant with no online delivery options.
There are so many options for website creation these days that it can seem like an overwhelming, difficult, and time-consuming task. Helping people think outside the box is always a good thing to do on your website. People love a good origin story…especially when it comes to restaurants. Joseph Decuis. 10) Katsuya.
The success of a food service business depends on how well its restaurant managers manage purchasing and inventory and how good the chefs are at creating profitable recipes. The restaurant back office, or back of house (BOH), is the non-customer-facing side of the restaurant business. What Is Restaurant Back Office Software?
Speed of Service impacts your customer satisfaction rate (or VOC, Voice of Consumer scores), is impacted by your labor retention rate and can deter guests from returning. Having POS, BOH, labor, VOC, and SOS metrics available in one place allows you to easily compare metrics and get a clear picture of your areas of improvement.
Speed of Service impacts your customer satisfaction rate (or VOC, Voice of Consumer scores), is impacted by your labor retention rate and can deter guests from returning. Having POS, BOH, labor, VOC, and SOS metrics available in one place allows you to easily compare metrics and get a clear picture of your areas of improvement.
The right BOH system allows you to integrate all of your tech elements and make sure they talk to each other effectively to save time and avoid costly errors. A good system has automation features to save time and improve efficiency in almost every aspect of operations. Which type of consumer does the brand attract?
It also becomes difficult and time-consuming for the Chef to prepare vastly different dishes and can lead to customer dissatisfaction in terms of order delays. You can streamline both FOH and BOH operations through your restaurant POS, help you save on both money and labor. How To Avoid. How To Avoid.
You’ll secure your exclusive right to use the trademark to promote your brand in specific territories and for particular goods and services. Taking this step can also help you settle potential disagreements with franchisees if they use your trademark beyond the goods approved in the franchise agreement. So you’re off to a good start!
Back-of-house (BOH) management. A good system should be easy to use, integrate into your restaurant operations, and require minimal training hours to master. In the past, restaurant owners considered a good POS system as easy to use, inexpensive, and able to process sales and transactions. Front-of-house (FOH) management.
There’s also pent-up demand from consumers who want to return to dining at restaurants as often as they had pre-pandemic. With this expected influx on the horizon, it’s important that your restaurant takes stock of proper cleaning and hygiene measures for key front-of-house (FOH) and back-of-house (BOH) areas.
Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems. However, manually setting PAR levels for every menu item and restaurant would be time-consuming. This is how Apicbase helps to maintain your profit margins.
From scanning QR codes for contactless menu ordering to investing in tableside credit card authorizations, restaurants and bars are looking to technology to ease consumer concerns while also continuing to drive revenue. Digitizing your customer engagement will be critical to retaining current customers and capturing consumer loyalty. ?Digitizing
Remember, data is only as good as what you do with it. Cost of Goods Sold (CoGS) What does CoGS mean? Actual food cost, otherwise known as Cost of Goods Sold (CoGS) measures the total cost required to produce every dish on your menu. Consider menu engineering software as your strategic ally.
Uber Eats starts by analyzing its riders search data and analyzes it for insights, uncovering unmet or under-served consumer demand. How to Start a Virtual Restaurant If this all sounds too good to be true, don’t worry it’s not. Maybe starting a delivery only restaurant model seems like a good idea to you. A great burger joint?
As restaurants do everything they can to survive these winter months, we continue to see shifts in how consumers are using restaurants. While most consumers will eventually shift some of their dining back to on-premise, most consumers will still often opt for the convenience of drive-thru, pick-up and delivery.
iPad tipping” is growing, even in industries that don’t usually ask for them, giving consumers tipping fatigue. Staff also have the opportunity to earn bonuses for good Google and Yelp reviews. The same applies for when the restaurant gets accolades and good PR. But wait — there’s more. Can customers still leave tips?
iPad tipping” is growing, even in industries that don’t usually ask for them, giving consumers tipping fatigue. Staff also have the opportunity to earn bonuses for good Google and Yelp reviews. The same applies for when the restaurant gets accolades and good PR. But wait — there’s more. Can customers still leave tips?
2019 brought a rapid increase of dairy-free and vegan options for consumers in restaurants including ice cream, cheese, chicken, beef and continued innovations for fish, lamb and milk. Preference for on-demand food that is accessible anywhere the consumer prefers will continue to increase and force brands to revolutionize.
And some chains, including Sweetgreen and Shake Shack, are adding drive-through for the first time to meet changing consumer expectations for off-premise dining. However, the promising statistics about consumer confidence levels don’t mean that the restaurant industry will look exactly the same in this new era as it did pre-pandemic.
Suddenly, we were enjoying burrata and prosciutto plated by someone else and consumed by us. says getting dressed up and eating a steak she didn’t cook herself was satisfying, “this is a restaurant that isn’t doing takeout at all, so supporting one of our local favorites felt good.”. And while Charlotte V.
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