Rocket Fuel

MAY 1, 2023

In today’s competitive quick-service restaurant (QSR) landscape, operators must adapt to evolving consumer behavior and leverage every available sales channel to stay ahead. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Rocket Fuel

DECEMBER 9, 2022

Speed of Service impacts your customer satisfaction rate (or VOC, Voice of Consumer scores), is impacted by your labor retention rate and can deter guests from returning. Train, train, and train again on POS (Point of Sales) Train for speed and accuracy on the POS and remember: There’s no such thing as “too much training”.

2024 52

2024 Point of Sale Customer Service Seasonal Menu 52

Rocket Fuel

DECEMBER 9, 2022

Speed of Service impacts your customer satisfaction rate (or VOC, Voice of Consumer scores), is impacted by your labor retention rate and can deter guests from returning. Generate accurate sales forecasts. Your current sales trend or average, which is typically built into your schedule-building software, but not always.

2023 52

2023 Point of Sale Customer Service Seasonal Menu 52

Restaurant365

JULY 8, 2021

But while off-premise demand has grown, in-person sales are coming back as more regions open up again. For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? However, in the era of social distancing, these burgeoning trends took off.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Lavu

JANUARY 21, 2020

Preparing good meals and serving customers is always an exciting part of running a restaurant. Take time to understand terms like labor costs, costs of goods sold (COGS), prime costs, revenue, balance sheet, income statement, and more. A good accountant will help you in managing finances and producing key financial statements.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

Lavu

MARCH 16, 2020

Crowds will be rushing the door for a good time! If the photos on your website are outdated, have dark lighting, or are just not good, hire a professional photographer to take photos of your restaurant that show off its special qualities—like cozy seating or the long bar—and of your food. Food and Wine Pairing Event. Themed Nights.

Email Marketing 78

Email Marketing Loyalty Program Social Media Consumer Goods 78

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

SEPTEMBER 19, 2019

Customer service: Interact with guests, solve customer complaints, and ensure the service is on point. The mindset of "If it works, it's good enough" is most prevalent when it comes to scheduling employees with pen and paper or spreadsheets. Here's a breakdown of the major restaurant manager responsibilities.

Management 284

Management Management 2019 Employee Relations 284

Apicbase

APRIL 5, 2024

Back of house (BOH) operations are complex and have many moving parts. Let’s examine how centralising your restaurant data using BOH management software saves time, reduces costs, and improves restaurant profit margins. But automation in food service is much more than that. What Is Restaurant Automation?

Back of House 52

Back of House Front of House BOH Point of Sale 52

Modern Restaurant Management

FEBRUARY 18, 2020

In essence, this shift should lead restaurants to embrace the idea of maintaining a truly “intelligent” smart kitchen, one that will be tech-equipped to continue evolving with consumer demands. Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

The Restaurant Times

SEPTEMBER 30, 2021

A contemporary restaurant management software contains data security measures to secure sensitive business information, streamlines your internal operations, links all of the people that make your restaurant work successfully, and keeps track of sales, labor, and inventory data effortlessly. What Is Restaurant Management Software?

Management 98

Management Management Cash Management Front of House 98

Apicbase

JANUARY 13, 2023

68% of consumers say they prefer to order from a restaurant’s own website or app instead of a 3rd party app. The F&B industry grew in 2022… and it will keep growing in 2023. However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. This trend is expected to continue in 2023.

2023 52

2023 Operations Management Management 52

Apicbase

JUNE 16, 2023

Whether you’re looking to improve customer satisfaction, increase sales, or reduce costs, tracking these metrics will bring clarity to your restaurants’ performance and help you achieve your goals. In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. Why Are Metrics Important?

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Apicbase

MARCH 28, 2024

That means you are collaborating with multiple stakeholders who each have their own data points to focus on. All come with their own data sets and metrics – food cost, inventory variance, sales numbers, the list goes on. But with so many kitchen management systems vying for your attention, you need to narrow down the options.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Here are their responses. To read part two, click here. generation.

2021 195

2021 Kitchen Safety Food Safety Mobile Ordering 195

Deliverect

JUNE 30, 2020

Today’s consumer wants a unique, personalized food experience that may not even take place in your restaurant. After all, the days when people opened the Yellow Pages or a local advertizing leaflet looking for a good spot are long gone. Nowadays, the online world holds more of a central position in our lives than ever before.

Food 94

Food Online Ordering Cash Management Waste 94

Modern Restaurant Management

APRIL 2, 2020

Rally for Restaurants is a grassroots movement built to support local restaurants and stimulate cash flow by encouraging consumers to order takeout and delivery so the foodservice community can count on the income to keep their businesses running. The Foundation will administer the grants, offered on a first-come, first-served basis.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Keeping your procedures and systems up-to-date is a great method to streamline your operations, reduce overhead, and increase your day-to-day sales by getting more people through the door.

Management 78

Management Management Cash Management Mobile Ordering 78

Lavu

JANUARY 21, 2020

Let’s have a look at some of the reasons why a restaurant accounting software is good for your business: Eliminates Data Entry Redundancy . Both your front of the house (FOH) and back of the house (BOH) transactions are recorded simultaneously. The restaurant industry is one of the most fast-paced, with endless to-do lists.

Audits 78

Audits Back of House Point of Sale Front of House 78

Apicbase

MAY 18, 2022

You’ll secure your exclusive right to use the trademark to promote your brand in specific territories and for particular goods and services. Taking this step can also help you settle potential disagreements with franchisees if they use your trademark beyond the goods approved in the franchise agreement. How To Franchise A Restaurant?

Franchise 52

Franchise Franchising Sustainability Document 52

Modern Restaurant Management

DECEMBER 31, 2019

Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. In FAT Brands restaurants in particular, our franchisees who have ghost kitchens see an additional 10-20 percent in sales each week. The increased kitchen space, brand awareness and sales are a no-brainer for brands looking to scale.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136