Modern Restaurant Management

MARCH 10, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff.

Management 186

Management Management BOH Front of House 186

7 Shifts

AUGUST 7, 2020

Candidates get bonus points for discussing this role and past roles passionately. BOH Ask potential chefs, cooks , dishwashers, and bussers these questions in job interviews. Why it’s important to ask: If a BOH candidate can’t handle the heat , they should stay out of your kitchen! A server calls in sick at the last minute.

2020 312

2020 Kitchen Safety FOH BOH 312

7 Shifts

NOVEMBER 29, 2022

There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. Honestly, that's more of a point of pride for them.It If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

JANUARY 10, 2024

Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. It’s awkward because people are often unsure of the ‘right’ amount to tip, so tip amounts vary from person to person. Restaurant workers, who rely on tips to supplement their income, are torn on the subject.

FOH 221

FOH Front of House Customer Service Back of House 221

7 Shifts

APRIL 3, 2020

Comparing 7shifts’ internal data of 10,000+ restaurants, restaurants are seeing an average weekly decrease in sales of 50% across the board in North America. Evaluate your restaurant scheduling practices to see if you are consistently over-budgeting on labor needs based on your sales.

BOH 368

BOH POS Influencer Point of Sale 368

7 Shifts

FEBRUARY 21, 2023

Use this in combination with your POS sales data to identify your best employees based on stats as well as intuition. One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. During the pandemic, many service workers either left or were forced out of the industry and never returned.

Front of House 381

Front of House Social Media Back of House Sports 381

7 Shifts

JANUARY 10, 2024

Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. It’s awkward because people are often unsure of the ‘right’ amount to tip, so tip amounts vary from person to person. Restaurant workers, who rely on tips to supplement their income, are torn on the subject.

FOH 195

FOH Front of House Customer Service Back of House 195

7 Shifts

DECEMBER 16, 2020

So there was no way for one driver, even two of us at one point, my partner, to get hot food to that many people across the whole city. The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters.

FOH 284

FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

MAY 6, 2021

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. It’s hard to believe but the restaurant industry is facing another crisis since COVID hit and forced so many closings last year: finding available workers. Get Proactive. That’s not happening now.

Hiring 193

Hiring FOH BOH Coaching 193

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. A restaurant can improve the BOH operations to increase efficiency and overall performance. A restaurant can improve the BOH operations to increase efficiency and overall performance.

Back of House 52

Back of House BOH Front of House FOH 52

Modern Restaurant Management

MARCH 25, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff.

Management 88

Management Management BOH Front of House 88

Lavu

MARCH 13, 2020

Your staff is hard-working and diligent—but tensions are high, and sales are lower than expected. For fast-casual restaurants, opting for a mobile point-of-sale system makes the most sense. For fast-casual restaurants, opting for a mobile point-of-sale system makes the most sense. Is it your staff?

FOH 78

FOH Mobile Ordering BOH Front of House 78

Lavu

FEBRUARY 10, 2020

FOH can relay customer requests fast and in real time, giving the BOH time to adjust. . As a working environment, restaurants have ebbs and flows in stress levels. One season, it can be a constant frantic pace that’s punctuated with lulls of quiet, and in slow times, it’s the opposite. . Late order notifications. Ticket updates . Order timer.

FOH 80

FOH BOH Employee Relations Communication 80

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. A kitchen display system makes it easy for staff members in the FOH to communicate with staff in the BOH, and vice versa.

BOH 109

BOH FOH Front of House Back of House 109

Restaurant365

JUNE 9, 2021

After all, it’s hard to improve a metric if you don’t know your starting point. You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. Focus on the customer experience.

FOH 78

FOH BOH Front of House Back of House 78

Modern Restaurant Management

APRIL 28, 2022

These spaces are only used to prepare food for off-premises consumption; there is no dining room, curbside pickup or drive thru, which means operators can get by on skeleton back-of-house (BOH) crews. Case in point: demand for chicken wings skyrocketed during the pandemic, resulting in wholesale prices doubling in many markets.

Dietary Restrictions 192

Dietary Restrictions Influencer Back of House BOH 192

Black Box Intelligence

SEPTEMBER 21, 2021

Many are pointing out frustrations with cleanliness and wait times, both of which are indicators of teams being stretched thin. These are fast-changing times for all types of restaurants. Brands that stand out are able to use big data to spot trends, measure performance and create strategies that will drive profits.

Fast Casual 89

Fast Casual BOH Fine Dining FOH 89

7 Shifts

JULY 28, 2021

Instead, you should hit all on the following points: Any promotions you have running. You would think something as second nature to people as communication would be easy to manage in the workplace. After all, there are so many more pressing problems that need to be dealt with. Table of Contents. Dangers of Poor Communication. Field questions.

Communication 430

Communication Management Management Front of House 430

Modern Restaurant Management

JUNE 15, 2021

Restaurants have responded to capture more off-premises sales by improving digital menus, whether found in-app, through a Google search or on store screens. More restaurants are also considering hiring their own courier service to deliver food directly to customers or linking up with aggregating sales platforms as a way to preserve margin.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

Restaurant365

APRIL 19, 2022

Calculating your restaurant labor cost and sales for a specific period indicates how your employee labor hours are matching with customer demand. Use the following restaurant labor cost formula to determine your labor cost percentage: Total Labor Cost ÷Total Sales = Labor cost as a percentage of total sales.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Food Business

FEBRUARY 8, 2018

A train smoothly moving down the tracks is synonymous with systems to support your restaurant: POS, Accounting and BOH management software are solid technologies that improve your restaurant, cafe or bar. POS SYSTEM: Your point of sales system serves your business every day. Adding technology is part of those changes.

BOH 100

BOH POS Brewery Point of Sale 100

The Restaurant Times

MARCH 6, 2023

As opposed to profit, which is demonstrated as a dollar amount, your restaurant’s profit margins are its profits represented as a percentage of annual sales. As opposed to profit, which is demonstrated as a dollar amount, your restaurant’s profit margins are its profits represented as a percentage of annual sales. Read along!

Food Truck 52

Food Truck Point of Sale Employee Relations Equipment 52

Restaurant365

FEBRUARY 4, 2021

Your labor cost is one of your biggest expenses, but it can be difficult to track, since sales and labor needs may fluctuate by the day, week, and quarter. Looking at the cost of labor as a percentage of sales shows how your employee labor hours are matching with customer demand (sales). How to calculate labor cost.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

The Restaurant Times

SEPTEMBER 16, 2021

According to a report by Grand View Research , the global restaurant point-of-sale terminal market size is expected to reach US$25.95 In addition, the marketplace also provides developers to easily build apps for restaurants to manage front of house (FOH) and back of house (BOH) operations. billion by 2028.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Rocket Fuel

DECEMBER 9, 2022

Generate accurate sales forecasts Forecasting accurately is the number one key driver to ensuring your locations are staffed properly for busy spikes throughout the week and days. Train, train, and train again on POS (Point of Sales) Train for speed and accuracy on the POS and remember: There’s no such thing as “too much training”.

2024 52

2024 Point of Sale Customer Service Seasonal Menu 52

Rocket Fuel

DECEMBER 9, 2022

Generate accurate sales forecasts. Some of the tools you’ll need to build an accurate forecast are: Your previous year’s sales, which are especially important during seasonal changes and holidays. Your current sales trend or average, which is typically built into your schedule-building software, but not always.

2023 52

2023 Point of Sale Customer Service Seasonal Menu 52

Rocket Fuel

MAY 1, 2023

In today’s competitive quick-service restaurant (QSR) landscape, operators must adapt to evolving consumer behavior and leverage every available sales channel to stay ahead. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Touch Bistro

AUGUST 4, 2021

If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster. Back of house (BOH): The back of the restaurant, where the kitchen, offices, and storage are located. Using a shared vocabulary helps maximize kitchen efficiency.

BOH 52

BOH Front of House Back of House Point of Sale 52

Restaurant365

JULY 8, 2021

But while off-premise demand has grown, in-person sales are coming back as more regions open up again. For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? However, in the era of social distancing, these burgeoning trends took off.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers? Is it worth it considering the IRS taxes auto-gratuity ? Table of Contents. Boost Staff Efficiency and Retention. Retention means money.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers? Is it worth it considering the IRS taxes auto-gratuity ? Table of Contents. Boost Staff Efficiency and Retention. Retention means money.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Lavu

JANUARY 21, 2020

Someone who understands specific restaurant accounting features like a chart of accounts, COGS, prime costs, daily sales, and more. . Preparing good meals and serving customers is always an exciting part of running a restaurant. When it comes to numbers, however, most restaurant owners do not know what is expected of them.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

Lavu

JANUARY 21, 2020

Daily Sales Report/Everyday Report. One of the most important accounting reports that you should keep is the daily sales report (DSR). The report provides valuable information on the restaurant’s sales, taxes, tips, discounts, credit card fees, refunds, comps, cash short or over, and more.

Cash Management 78

Cash Management Point of Sale Information Beverage 78

Lavu

NOVEMBER 8, 2019

Know these five restaurant accounting practices to be in control of your business’s profitability and budget. As the owner or manager of a restaurant, when you’re aiming to grow profitability, accounting is an area where you need to be comfortable. 5 Concepts of Restaurant Accounting. Cost of Goods Sold. Unavoidable Restaurant Expenses.

Management 85

Management Management Food Truck Cash Management 85

Restaurant365

JUNE 22, 2021

Critically, knowing your AvT numbers through your restaurant operations reporting gives you a concrete starting point to identify the foods that are commonly wasted. As a restaurant owner or operator, keeping your food costs low is a continual challenge. And yet, it’s such a big topic, it can be difficult to understand where to begin.

Compost 88

Compost Food Waste Front of House 88

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. There’s always something else to get done, a new fire to put out, and broken things to fix. All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. Scheduling software like 7shifts can also pull data from your POS system to track labor against sales and get a more accurate picture of your labor cost— saving your restaurant money and time.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312