7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Food Service, Kitchen, & Hospitality Tech.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

NOVEMBER 29, 2022

We invited four restaurateurs from diverse backgrounds to talk about their philosophies on tipping: Ksenia Adams - Tech Lead, Human Capital Systems @ Union Square Hospitality Group in NYC. Gavin Kaysen - Chef/Owner @ Soigné Hospitality Group in Minneapolis, MN. Soigné Hospitality , however, found success without tipping.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

OCTOBER 2, 2019

Additionally, make them accessible in a shared drive or through your restaurant communication system. Communication In the 7shifts study mentioned above, employees who were at risk of leaving their jobs cited better communication from their managers as a reason they would stay. Everyone is shouting orders and requests.

Management 285

Management Management Communication Back of House 285

7 Shifts

SEPTEMBER 20, 2022

How to Succeed as a Restaurant Employee: Top Qualities : Learn how to succeed as a restaurant employee and set your hospitality career up for growth and success. BOH Resources. Restaurant Lingo: FOH, BOH & General Terms : The restaurant industry is loaded with slang. FOH Resources. Instagram Tips for Chefs & Cooks ????

FOH 195

FOH BOH Social Media Fine Dining 195

7 Shifts

NOVEMBER 3, 2021

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. Types of sensitive data in a restaurant. The most important ones for restaurateurs and operators to be aware of are: POS Data.

POS 370

POS Audits Loyalty Program Information 370

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. Fourth, the Internet and its many apps, online reviews, and socially viral communication speeds will continue to disrupt restaurant industry traffic, revenues, brands, and survivability even more over the next decade. The sleeping giant is virtual kitchens.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Chowly

JULY 11, 2024

This concept highlights the value of time as a finite and precious resource, especially in the hospitality industry where operators are often overwhelmed by various demands. However, for restaurant operators, another equally important metric is emerging: Return on Time (ROT).

Operations 105

Operations BOH Customer Service Customer Experience 105

Next Restaurants

DECEMBER 18, 2020

For many people, working in service jobs like hospitality or food service might just click. In fact, “When searching for kitchen staff, only 30% of operators say they prefer someone from culinary school, while 95% indicate that BoH (Back of House) experience does impact their decision.” Turning Service Jobs Into Careers.

Education 108

Education BOH Food Truck Customer Service 108

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

PathSpot

APRIL 26, 2024

Cleanliness and safety are top priorities in the food service and hospitality industry. In food service and hospitality, paying attention to BOH hygiene protocols will increase the risk of illnesses among customers and employees. Adhering to rigorous hygiene protocols ensures customer satisfaction and protects public health.

Hospitality 40

Hospitality Food Safety Kitchen Safety Food 40

Bottleneck Management

DECEMBER 6, 2019

7Shifts, a restaurant manager scheduling and communication platform, shares some hard skills that would be beneficial to restaurant workers. Staying up-to-date with the latest restaurant and hospitality technology and tools is important as well, as technology is playing more of a role in the way restaurants are run.

Back of House 60

Back of House Kitchen Safety Allergens BOH 60

Gourmet Marketing

SEPTEMBER 22, 2021

Hospitality Online. The site is perfect for advertising BOH and FOH positions. Poached enables restaurant and hospitality managers to hire professionals quickly in major U.S. Restaurants can use the company’s efficient dashboard and messaging system for communications and organizing applicants. Jobs On The Menu.

Hiring 52

Hiring Website Management Advertising Social Media 52

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? June 2020 Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference? A Guide For Managers June 2020 How Do I Manage Millenials?

Article 78

Article 2023 2022 2021 78

Touch Bistro

JULY 18, 2021

Culinary schools and vocational programs centered around hospitality are great places to recruit employees for back of house jobs. Announce it at an all-team huddle, send out a group email, or use your staff management and scheduling software to communicate all the details of the program. Culinary and Vocational Schools.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Apicbase

FEBRUARY 29, 2024

Hospitality Tech , 2023) 76% of operators say technology gives them a competitive edge. Hospitality Tech , 2023) On the tech side, managing multiple service channels will be one of the main pain points for 24% of operators. Restaurant365 , 2024) Email is the preferred communication channel for 50% of diners.

2024 52

2024 Operations 2023 Loyalty Program 52

Apicbase

JULY 1, 2022

A central kitchen is a commercial kitchen run by multi-location restaurants or hospitality groups. Initially, central production units were primarily used by institutional and large-scale catering companies such as airline and cruise companies, hospitals, schools, and military kitchens. Their goal? Improving efficiency.

Operations 52

Operations Back of House Front of House Food Supply 52

Modern Restaurant Management

AUGUST 19, 2020

Restaurants may compete by creating more and more elaborate experiential dining, whether it's adventuresome, like dining in the dark, or communal, where our social media habits organize dining events with like-minded individuals. The company has seen tremendous growth in hospitals and grocery stores in the past months. (A

Kitchen Safety 567

Kitchen Safety Food Safety Loyalty Program Social Media 567

7 Shifts

NOVEMBER 3, 2022

Look for groups like The Multicultural Food & Hospitality Alliance that run webinars and seminars. Salt & Straw uses an internal communication platform called The Dot. The hospitality industry had a reckoning when a group of women exposed abuse from prominent chefs. Build trust with open communication.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

DECEMBER 28, 2020

Brands are now realizing they can no longer rely on paid media and traditional methods of communicating with customers. Online brands like Amazon long ago discovered the tremendous value of owning first-party data and being able to communicate easily and personalize messages and offers to customers.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

7 Shifts

JANUARY 10, 2024

Chad Mackay Restaurant Group: Fire and Vine Hospitality in Washington and Oregon What is the service charge? Communication is key — collect feedback from staff about how they want to be compensated. Lula’s website notes that “adding a service fee helped us to increase the average wage of the kitchen worker by more than 25%.”

Front of House 221

Front of House FOH Customer Service Back of House 221

7 Shifts

JANUARY 10, 2024

Chad Mackay Restaurant Group: Fire and Vine Hospitality in Washington and Oregon What is the service charge? Communication is key — collect feedback from staff about how they want to be compensated. Lula’s website notes that “adding a service fee helped us to increase the average wage of the kitchen worker by more than 25%.”

Front of House 195

Front of House FOH Customer Service Back of House 195

Modern Restaurant Management

DECEMBER 31, 2019

Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. We’ve also seen off-premise and delivery gain a lot of traction in the last year, however, in the family dining space, providing guests with unmatched hospitality will remain crucial. Plant-Based Food’s Clean Label Problem.

2020 345

2020 Kitchen Safety Consumer Goods Food Safety 345

SpotOn

SEPTEMBER 4, 2024

Every industry has its own jargon, and the hospitality industry is no different. " Back-of-house The back-of-house, or BOH, refers to kitchen and all the restaurant operations guests cannot see. It's also used to communicate a deadline that dishes need to be ready by. " Party This term refers to a group of diners.

Front of House 52

Front of House Back of House Reference Food Order 52

Modern Restaurant Management

APRIL 29, 2025

shorter hours, more work gotten done) (37 percent) By delegating tasks that don’t require a human touch, operators can maintain their focus on the art of hospitality and delivering superb guest experiences – despite juggling the impacts of external factors. A study from SevenRooms reported 79 percent of U.S. in K-12 schools.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Restaurant365

MAY 7, 2021

The labor shortage is particularly concentrated for back-of-house (BOH) employees, such as line cooks, prep cooks, and dishwashers. Instead of hospitality specialist, host or customer service. Your culture is what distinguishes your restaurant, so your hiring should communicate what makes your restaurant special.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78