Modern Restaurant Management

JANUARY 18, 2021

Over the past year, many restaurants have reduced the stress of the system by having consumers order online, by phone or mobile app, while additionally offering curbside delivery at the nearest point of retail. With customers using online checkouts more often, it is easier than ever to use codes they find at checkout.

Loyalty Program 508

Loyalty Program Mobile Ordering Online Ordering Customer Experience 508

Modern Restaurant Management

MARCH 19, 2020

Getting the right recommendation from an established influencer can propel your business into online stardom, following a rush of foot traffic from their followers who simply have to check out the latest hotspot in town. For example, let’s imagine an online reviewer who exclusively reviews low-priced fast food restaurants.

Influencer 532

Influencer Marketing Social Media Online Ordering 532

Modern Restaurant Management

NOVEMBER 16, 2020

Not too long ago, the restaurant storefront and menu helped to attract customers, but now an online presence is more important than ever. So how do you optimize your online presence and dominate local search results? Every page and blog article on your website should have an SEO title and a meta description. Schema Markup.

SEO 537

SEO Website Management Online Ordering Information 537

Focus POS

DECEMBER 4, 2020

This increased demand for online ordering and delivery, paired with various social distancing regulations, caused a massive shift in the restaurant industry. Restaurateurs struggling to stay afloat without patrons in the dining room turned to online ordering to keep revenue trickling in. Does it provide valuable insights?

Online Ordering 146

Online Ordering Ordering Mobile Ordering Customer Experience 146

Modern Restaurant Management

OCTOBER 4, 2021

And color choice can directly impact that appeal — and even motivate the consumer to step in and order up. Keep Your Online Menu up to Date. Start a Food Blog. Blogging can be hit and miss, but it’s proven to be a very effective way to market a business when done well.

Marketing 474

Marketing Loyalty Program Social Media Online Ordering 474

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

JANUARY 22, 2024

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty.

Loyalty Program 453

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 453

Modern Restaurant Management

MAY 21, 2021

An in-depth market analysis will allow you to learn how to connect with your target audience in order to boost consumer loyalty and develop an effective pricing strategy. If your restaurant has a blog, consider adding author bios to your blog posts. Include Your Customers in Your Celebrations. Host Competitions and Contests.

Social Media 508

Social Media Customer Experience Email Marketing Online Ordering 508

ChowNow

SEPTEMBER 30, 2020

The math is simple: more orders over time equals more sales. Marketing to your existing customers keeps your restaurant top of mind leading to increased order frequency and higher ticket sizes. In this blog, we’ll cover four tips to help you boost customer loyalty at your restaurant. to get them to order again.

Loyalty Program 397

Loyalty Program Marketing Email Marketing Social Media 397

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. ” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. Enabled Contactless orders with no on-site transactions required.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

APRIL 30, 2021

Send them over a selection of your best food and ask them to make posts about it on their blogs or social media feeds. People are looking up restaurants more and more online. According to one report, as many as 77 percent of diners will look up a restaurant online before ordering or visiting it.

Marketing 568

Marketing Food Safety Social Media Small Business 568

Modern Restaurant Management

SEPTEMBER 16, 2020

Pizza chains still getting orders via phone 70 percent of the time. People want to know about safety measures in order to know what rules they must follow. Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Make sure your online presence is locked in.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

ChowNow

JANUARY 6, 2021

In this blog, we’ve compiled tactics for restaurant success that will help you start 2021 on the right foot. Invest in the right online ordering platform. Online ordering became a vital lifeline for restaurants at the peak of the COVID-19 pandemic. How to: Find the Best Online Ordering System for Your Restaurant.

2021 370

2021 Mobile Ordering Online Ordering Download 370

Modern Restaurant Management

JUNE 4, 2021

Positive patron reviews are impactful in bolstering a restaurant’s online reputation, building trust and improving search engine rankings – all of which can vault a restaurant into the Google six pack. Restaurants should be sure to manage their reviews on their Google listing.

SEO 577

SEO Website Management Online Ordering Mobile Ordering 577

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. To receive funds, the applicants must complete their grant requests online. Live in the U.S., an overseas U.S. military base, or any U.S.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

JANUARY 22, 2020

Online Ordering and Mobile Apps. Unlike before, when you had to memorize the delivery numbers of your favorite fast-food chains, you can now order in with just a click. In the United States alone, diners have spent approximately $27 billion by ordering food through an app, website, or text message.

Customer Service 440

Customer Service 2020 Social Media Mobile Ordering 440

ChowNow

JANUARY 22, 2021

Now that you’ve invested in your own restaurant app for online ordering , your next question is likely, “How do I encourage my customers to use it?”. In fact, diners who download restaurant apps order twice as often as diners who don’t, according to ChowNow internal data. Run an app only promotion.

Email Marketing 370

Email Marketing Mobile Ordering Social Media Download 370

Modern Restaurant Management

NOVEMBER 7, 2023

That’s because 41 percent of people prefer to order food online rather than in-store. If you’re not marketing yourself online or devising a powerful local search engine optimization (SEO) strategy, how are they going to find you? that content can then be shared across the company’s page and beyond.

Marketing 508

Marketing Social Media SEO Front of House 508

ChowNow

FEBRUARY 11, 2020

If you’ve taken a look at Grubhub’s app lately, you may have noticed an immense amount of new restaurants available for online ordering. Then, when a customer wants to place a Grubhub order from your restaurant, Grubhub will have someone (either a driver or a call center rep) phone in a pickup order in to you.

Pricing 397

Pricing Online Ordering Customer Experience Social Media 397

Modern Restaurant Management

JUNE 28, 2022

In order to deal with these uncertainties, the top players had to work on bringing in technological advancements to survive and recover from the losses caused by the pandemic. In this blog, we will discuss the changing face of the restaurant industry as a result of the introduction of food delivery and service robots.

Delivery 575

Delivery Food Customer Service Front of House 575

Modern Restaurant Management

JANUARY 13, 2020

By performing an honest assessment and diving deep into point-of-sale (POS) reporting, payroll data, online customer reviews, and various other analytics, even the most successful restaurant operators can identify areas that can be streamlined to cut costs, save time, and boost revenue in the new year. Responding to online reviews.

2020 364

2020 Website Management Online Ordering Point of Sale 364

ChowNow

FEBRUARY 19, 2019

On the surface, third-party marketplace online ordering platforms like Postmates, Grubhub, and Uber Eats may seem like a smart choice for your restaurant. After all, it pays to have online ordering , and these services can offer you a large audience of new customers. That, though, might cost 30% of each order instead.

Online Ordering 284

Online Ordering Mobile Ordering Food Order Delivery 284

Goliath Consulting

MAY 19, 2020

Those who can harness technological tools like online ordering and loyalty programs are better positioned to succeed ,,, minimizing friction for the end user” (2). These employees can pre-order a meal from a restaurant in the Foodsby network, which Foodsby then aggregates and sends the collected orders to the restaurants.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Online ordering - Ditto.

Design 397

Design Online Ordering Website Management Social Media 397

7 Shifts

AUGUST 12, 2020

What are they ordering? See how they’re branding themselves online and across social media, and what kind of promotions they’re running throughout the week. There are dozens of companies that provide high-quality drag-and-drop templates with all the tools you need to take reservations and online orders.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

MAY 21, 2020

You can save up on ingredients by discontinuing the more niche dishes that rarely get ordered. For their safety and convenience, enable delivery and payment services that allow customers to pay without cash, as well as choose when and how their order should be delivered. Online Ads. Offer Safe and Contact-Free Services.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

ChowNow

NOVEMBER 11, 2020

Even those with their own restaurant ordering system may list their restaurant on one or more delivery apps to tap into large user bases and strong brand recognition. But with commissions taking between 15 and 40 percent of every order , these apps make it extremely difficult for restaurants to turn a profit.

Ordering 345

Ordering Loyalty Program Online Ordering Mobile Ordering 345

ChowNow

OCTOBER 28, 2020

In the beginning of March 2020, their three New York locations launched their own branded online ordering with ChowNow. Since then, they’ve served 3,857 online orders to 2,475 guests. I actually came to ChowNow because I was looking to have my own personal online ordering platform. They just order delivery.

Online Ordering 370

Online Ordering Customer Experience 2008 Delivery 370

Modern Restaurant Management

MARCH 18, 2021

Unable to invite guests indoors, operators hurried to install workarounds such as menu enlargements in shop windows, or standup basic e-commerce online. A digital menu is a versatile menu: Instead of customizing a single order, consider customizing your entire pantry. Diner Preference. Say goodbye to token dishes.

Back of House 474

Back of House Seasonal Menu Customer Experience Fast Casual 474

Harbor Touch

MARCH 18, 2025

One pro we know tested a cook with a plate this order challenge under a timer. Give them a week of shadowing seasoned staff, clear checklists like Greet tables in 2 minutes or Check orders before they leave the pass, and a full menu rundownspecials included. Online ordering speeds up takeout with fewer mix-ups.

Management 148

Management Management Seasonal Menu Cash Management 148

Focus POS

MARCH 31, 2021

5 Ways Restaurants with Online Ordering are More Successful. . Due to the pandemic, businesses across all industries have implemented online ordering capabilities in order to keep business booming despite in-house capacity limits or even complete shutdowns. Improved Customer Convenience. Customers are busy.

Online Ordering 99

Online Ordering Ordering Email Marketing Back of House 99

Sculpture Hospitality

APRIL 18, 2023

In our recent blog, New Diner Trends Impacting Your Restaurant Inventory Strategy in 2023 , we discussed how - despite the fact that dine-in is back and as popular as ever - young diners prefer to order online.

Online Ordering 143

Online Ordering Ordering 2023 Inventory 143

7 Shifts

AUGUST 18, 2021

Recommended Reading: BLOG NAME. Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. Engage with them online. Given how prominent technology is in our day-to-day lives, there's a pretty big chance you'll see, or read, about your customers' experience online.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

MAY 11, 2020

If you have a goal reopen date in mind, work back from that to develop when each task needs to be complete in order to hit that goal. Get ahead of your reopen by ordering the right supplies now—especially considering demand is at an all-time high. Social distancing and protective equipment ?? Suppliers: ??

BOH 368

BOH Food Safety FOH Equipment 368

Goliath Consulting

OCTOBER 19, 2020

Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). of total sales (4).

2021 339

2021 Point of Sale Food Safety Kitchen Safety 339

7 Shifts

SEPTEMBER 15, 2021

In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Suggestive selling is a sales tactic that encourages guests to order something that is different from what they had planned to order or usually order in an effort to increase the check size and make their experience better.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Restaurant365

MARCH 5, 2020

Whether you’re given terms or paying cash-on-delivery, paying by cash, check or money order for alcohol deliveries increases your risk of issues with regulatory compliance, location security, and invoice retention. The post Guest Blog: It’s Time to Bring Your Alcohol Management into the 21st Century appeared first on Restaurant365.

Blog 146

Blog Management Management Cash Management 146