Focus POS

AUGUST 12, 2020

It’s tempting to use sales figures as proof that you’re managing your restaurant well. Solid, reliable restaurant management is the only thing that will ensure business success in the long run. Solid, reliable restaurant management is the only thing that will ensure business success in the long run. High Employee Turnover .

Management 167

Management Management Customer Experience Point of Sale 167

QSR Automations

APRIL 17, 2024

By considering factors like cooking times and order types, ConnectSmart® Kitchen ensures that dishes are prepared and served in the most efficient sequence possible. This means shorter wait times for your guests and smoother operations for your kitchen staff. Join our blog list for monthly updates: Subscribe!

Technology 52

Technology Front of House Back of House Social Media 52

7 Shifts

AUGUST 15, 2022

Check out this blog and video on the top 9 interview questions to ask as an owner. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. Table of Contents. We talk about ourselves all the time, but when someone asks , it's awkward. How to Answer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Sling

DECEMBER 10, 2023

Table of contents How to start a bakery Sample bakery business plan How to start a bakery 1) Gain practical experience Learning how to start a bakery and writing a bakery business plan are two very unique and specialized activities. Before you bake your first loaf for profit, get as much practical experience as possible.

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

Culinary Digital

JANUARY 2, 2024

Whether you run a bustling kitchen, manage a dynamic catering service, or are involved in any food-related business, your menu choices can significantly impact your organization’s success. Part 4: Accelerated Service: Quicker preparation times translate into swifter table turnovers and shorter wait times for catering orders.

Menu 59

Menu Seasonal Menu Customer Experience Customer Service 59

Restaurant365

JUNE 15, 2021

You may have a hunch that you are doing fewer table turns on the weekend, or that your inventory has gotten wasteful recently. In this blog, Part 2 of 2, we explore critical restaurant KPIs about your BOH data to review for long-term profitability. Healthy inventory turnover tends to be between 4-8 times a month.

BOH 78

BOH FOH Point of Sale Back of House 78

Focus POS

MARCH 24, 2021

5 Reasons Why Restaurants Need Contactless Mobile Pay-at-Table Solutions. Staffing issues like these are why restaurants need to leverage contactless mobile pay-at-table solutions that will allow them to operate with only table runners and kitchen staff. Streamline Restaurant Management. Increase Table Turnover.

Mobile Ordering 88

Mobile Ordering POS Kitchen Safety Customer Service 88

7 Shifts

SEPTEMBER 10, 2021

If mission statements are that important, you'd think more restaurateurs would spend time creating theirs. Indeed, according to mission statement expert and Entrepreneur contributor Tim Berry, 90% of mission statements in business plans fit this description and are, in his words “wastes of time, paper or digital space.”. The good news?

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

The Restaurant Times

NOVEMBER 19, 2020

This blog will cover how choosing the right restaurant POS System can help restaurants introduce Contactless Dining. Here are some benefits of implementing a contactless dining system at restaurants: Eliminates the use of paper-based menu cards and bill books: Managing an e-menu is not only beneficial for your customers but also for you.

Mobile Ordering 105

Mobile Ordering Food Safety Customer Experience Dine-in 105

Restaurant365

SEPTEMBER 17, 2021

Many restaurants struggle with issues surrounding employee turnover that aren’t a quick fix, grappling with growth opportunities, providing work/life balance, or maintaining a healthy culture in a high-pressure workplace environment. Rather, you are teaching them how to manage aspects of the business.

Hiring 78

Hiring Recruiting Training Communication 78

Restaurant365

SEPTEMBER 18, 2020

The hiring process in the restaurant industry is similar to hiring in other industries, but the restaurant industry experiences higher turnover than most other businesses. To reduce turnover and get the talent you require for your restaurant, retention should be top of mind during the hiring process. How did you handle it?

Hiring 97

Hiring Reference Recruiting Demo 97

Hot Schedules

MARCH 15, 2021

The ACA requires all businesses with more than 50 full time employees (or full-time equivalent employees) to offer some sort of health insurance plan. A business with 50 or more full-time or full-time equivalent employees. Full Time Employees. Full Time Equivalent (FTE) Employees. b3lineicon|b3icon-girl|?|Girl.

Small Business 109

Small Business Insurance Employee Relations Recruiting 109

Restaurant365

JUNE 17, 2020

When times are tough, it is more important than ever to keep your eye on your costs. To calculate your restaurant payroll percentage, otherwise known as your labor cost percentage, you need to know your total labor costs and revenue over a certain period of time. Calculating the percentage of payroll. Controlling labor costs.

Tip Distribution 78

Tip Distribution Point of Sale Employee Relations Restaurant Law 78

Restaurant365

SEPTEMBER 16, 2021

Many restaurants struggle with issues surrounding employee turnover that aren’t a quick fix, grappling with growth opportunities, providing work/life balance, or maintaining a healthy culture in a high-pressure workplace environment. First, you are preparing a pipeline for your next potential managers.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Restaurant365

JULY 24, 2020

The focus of this blog post is to help existing restaurants launch their own ghost kitchens. You also have a lower dependency on table turnover. You’ll also have to manage your online reputation even more diligently as your delivery business exists entirely online. How a ghost kitchen works. You’ll have to package.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

BNG Point of Sale

JUNE 19, 2020

In this blog, we’ll take a look at different types of POS software solutions we offer and how they work with your business. Additionally, you can manage inventory, and maintain live updates from each of your locations anywhere you are, all on one merchant system. Table-side ordering. The overall benefits of a BNG POS System.

Point of Sale 75

Point of Sale Mobile Ordering Merchandise POS 75

Restaurant365

APRIL 19, 2022

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. What is a good labor cost percentage? Sales Per Server Hour.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

MBB Hospitality

NOVEMBER 13, 2018

Check out these restaurant consulting tips for the DIY restaurant owner or manager: The customer is always right. Are they waiting really long to get a table? A high turnover rate at your restaurant not only causes staffing problems it also makes it difficult to provide your customers with consistent excellent service.

Management 40

Management Management Social Media Cash Management 40

360Training

APRIL 30, 2019

According to a 2019 survey from TDn2K , turnover levels in the restaurant industry are at an all-time high. While there are many reasons for turnover in food service that you might not have any control over, you do have control over your restaurant’s culture. Also, the problem typically takes hold over a period of time.

Customer Service 60

Customer Service Take-out Management Management 60

Restaurant365

FEBRUARY 4, 2021

As wages rise, it’s time to examine how to optimize your restaurant labor cost at all of your restaurant locations. Calculate your restaurant labor cost and sales for a specific period of time with the following restaurant labor cost formula: Total Labor Cost / Total Sales = Labor cost as a percentage of total sales.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

BNG Point of Sale

JUNE 19, 2020

In this blog, we’ll take a look at different types of POS software solutions we offer and how they work with your business. Additionally, you can manage inventory, and maintain live updates from each of your locations anywhere you are, all on one merchant system. Table-side ordering. The overall benefits of a BNG POS System.

Point of Sale 45

Point of Sale Mobile Ordering Merchandise POS 45

7 Shifts

SEPTEMBER 26, 2022

Table of Contents. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Managers have to deal with all of the above, on top of restaurant accounting software, online review management, and others. Skills for Your Resume. Resume Example & Template.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Focus POS

JUNE 17, 2019

Restaurant point of sale software empowers businesses to control labor costs, manage inventory, and have deeper visibility into business operations. If you want to improve these areas and add functionality, or if your current system isn’t performing as well as it should, it’s time to make the switch to a new POS system.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

Planet Grape

MARCH 26, 2020

In these unprecedented and dire times, leaders of the Italian wine industry would like to share how they are coping with COVID-19. It will take time to recover and go back to ‘business as usual’. Spokesperson: Matteo Frescobaldi, Laudemio Brand Manager. Spokesperson: Chiara Colella, Communication Manager. “As Frescobaldi.

Vineyard 127

Vineyard Government Tourism Communication 127

Notch

JANUARY 23, 2019

Full-service restaurants, in contrast, often have a harder time. And when all costs and variables are considered, high-end restaurants need to be particularly well-managed to survive. You can find creative ways to promote your business—but in rough economic times, people will still eat out less often. Trends can change.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Notch

JANUARY 23, 2019

Full-service restaurants, in contrast, often have a harder time. And when all costs and variables are considered, high-end restaurants need to be particularly well-managed to survive. You can find creative ways to promote your business—but in rough economic times, people will still eat out less often. Trends can change.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

7 Shifts

MARCH 16, 2022

High staff turnover has the potential to negatively impact your business's productivity, employee morale and, of course, the quality of product and customer service. Although turnover is inevitable in virtually any industry, all hope is not lost. Managers often underestimate the power of two simple words: “Hello” and “Thanks.”

Front of House 370

Front of House Back of House Communication Customer Service 370

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Apicbase

JUNE 16, 2023

In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. In theory, it sounds easy. Why Are Metrics Important?

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Embrace the Suck

OCTOBER 28, 2021

Read books and blogs. I need to understand how you will communicate, lead, react to stress, manage tasks, and what is keeping you stuck where you are. 9 out of 10 times I am. A hammer sitting on the table doesn’t do anything by itself, it needs to be picked up and used! How sad is that? Everything you can!

Coaching 329

Coaching Training Social Media Hiring 329

Hot Schedules

MARCH 26, 2019

In an industry notorious for its turnover, crafting the right culture can attract top talent. In fact, the Gallup Blog reported that companies that address employee engagement see customer satisfaction rates rise by 10%, while sales increase by an average of 20%. The Cost of Turnover. Culture as a Competitive Advantage.

Employee Relations 60

Employee Relations Front of House Allergens Back of House 60

Hot Schedules

JANUARY 14, 2020

E very restaurant operator knows the recipe for the perfect schedule: get the right people on the right shift at the right time. This means managers allocate labor across the week based on their allowed labor spend, which is based on expected sales. Managers have a fixed amount of money to spend on staffing throughout the week.

Employee Relations 78

Employee Relations Download White Paper Allergens 78

Restaurant365

FEBRUARY 25, 2020

A full-service restaurant typically includes table service and more involved customer service experiences, spanning fine dining to a sit-down dinner. With greater labor costs, FSR can fall into the 3-5% profit margin range, depending on restaurant size, menu item prices, turnover rates, and location. Full-Service Restaurants.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Restaurant365

MAY 7, 2020

General managers and restaurant owner/operators should create checklists for crew and managers to use during their shifts. Limit the number of employees allowed in break rooms at the same time to promote social distancing. Managing Food Pick Up and Delivery. Space tables six feet apart and limit each table to six diners.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Apicbase

OCTOBER 24, 2022

Managing a restaurant business is quite tricky. Now, businesses are returning to normal, so it’s time to level your management to increase sales and grow your restaurant. You may also include blogs or other food-related articles using the right keywords. Improving the Table Turnover Rate.

Loyalty Program 52

Loyalty Program Social Media Website Management Food Truck 52

Hot Schedules

FEBRUARY 8, 2021

E ffective human resources administration is table-stakes for keeping your employees happy and engaged. And all too often, that administrative burden can monopolize your time and energy when you could instead be working on revenue-generating initiatives to grow the business. What are some signs that it’s time to outsource HR?

Employee Relations 78

Employee Relations Small Business Customer Service Hiring 78

Hot Schedules

MARCH 1, 2020

When it comes down to it, labor management is an exercise in optimization — it’s about finding the right balance between the quantity of staff and quality of service. That means looking at: Table configurations. Experienced managers have a pretty good idea of the sales their restaurant will do in a given week — it’s true.

Employee Relations 113

Employee Relations Download Customer Service Management 113