7 Shifts

SEPTEMBER 15, 2021

In the restaurant industry, every bit counts. There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. What is suggestive selling?

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Culinary Cues

DECEMBER 30, 2019

I have the privilege of working with many different restaurants and food businesses. In all cases they begin with the same goals: prepare and serve great products that are consistent and offered with a smile, build success on a steady flow of sales and controlled profitability, and do all of this with pride.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Culinary Cues

APRIL 30, 2020

A cautious approach towards opening is the most prudent rule as we begin to see signs of a virus that might be controlled in the future. As some states begin to entertain loosening restrictions and easing out of “stay at home” directives – restaurants will consider their options. Keep it simple, keep it familiar, and do it very well.

Point of Sale 306

Point of Sale Customer Service Customer Experience Cash Management 306

Squirrel Systems

MARCH 8, 2024

Robotics in the restaurant industry is no longer the stuff of science fiction. From the kitchen to the dining room, robots are revolutionizing how meals are prepared, served, and even created. In some restaurants, robotic servers deliver food directly to the table, reducing wait times and improving efficiency.

Hospitality 52

Hospitality Kitchen Safety Food Safety Front of House 52

Culinary Cues

JUNE 11, 2020

OK, so here we are: restaurants are beginning to re-open (maybe prematurely, maybe not) and we are all scared to death. We are fearful of a virus that is still out there, still scoping us out, still waiting to strike again, and we are not prepared for that. Why can’t we just return to “normal”?

Restaurant Law 322

Restaurant Law Customer Service Customer Experience Food Supply 322

Modern Restaurant Management

APRIL 5, 2022

These platforms are gaining popularity among people who wish to dine with their families at home and still wish to enjoy the flavor and quality of restaurant food. In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently.

Online Ordering 197

Online Ordering Point of Sale Website Management Inventory 197

Culinary Cues

JUNE 16, 2020

For nearly four decades the job of cook dominated the media and served as a major point of conversation and entertainment for guests of all ages and socio-economic backgrounds. After a period of time – that restaurant meal was pushed to the back burner. Is this where we are at?

Social Media 285

Social Media Entertainment Email Marketing Customer Experience 285

7 Shifts

SEPTEMBER 15, 2021

In the restaurant industry, every bit counts. There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. What is suggestive selling?

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Culinary Cues

APRIL 5, 2021

By the time I graduated from high school I had worked at a few restaurants and found myself holding down a line position dropping fries and fish fillets into 375-degree oil. We establish our standards and set our sights on a level of excellence based on the environments and the people we work with. Is there room for improvement?

Take-out 377

Take-out Small Business Food Order Café 377

Goliath Consulting

DECEMBER 12, 2020

In our last restaurant technology blog, we discussed COVID-19 pandemic’s impact on the growth and development of AI voice technology and how it was quickly modernizing the drive-thru operations as we know it (1). Rather, it will be what distinguishes restaurants from the old and the new. Touchless Service.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

The Rail

OCTOBER 18, 2022

By Shubham Ahuja, Contributor It’s no secret that technology has become a major player in the hospitality industry over the past several years – such as increase adaption in delivery, online ordering, and touchless ordering/payment. You may be wondering where this technology will lead the industry in the future and if you should adopt it now.

Online Ordering 96

Online Ordering Allergens Customer Experience Reservations 96

Hot Schedules

MAY 25, 2021

T oday we are meeting with some of the team members behind MacromatiX, – Fourth’s global solution for Quick Service Restaurants (QSR). How is Fourth’s MacromatiX’s solution helping the leading quick service businesses in the world? I am Fourth. Great exposure from all sides and amazing support across the globe.

Cash Management 148

Cash Management Customer Service Customer Experience Sports 148

Sling

JUNE 14, 2023

As a restaurant owner, you know that keeping your business afloat is all about the bottom line. And though you’ve worked hard to get where you are, you know it’s time to focus on increasing your restaurant’s profit margin. Table of contents What is a restaurant profit margin? So, what is the average profit margin?

Customer Service 78

Customer Service Email Marketing Website Management Customer Experience 78

Chowly

MARCH 28, 2024

Introduction In our recent conversation with Matt Rolfe , an experienced hospitality leadership coach, we explored strategies for improving restaurant profitability through transformative leadership and behavioral coaching.

Leadership 105

Leadership Coaching Sustainability Customer Experience 105

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 7% to 10% Restaurants now spend an average of 7 % to 10% of their gross revenue on IT. trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Bingage

APRIL 14, 2021

Then being a restaurant owner, why wouldn’t you prefer the latest restaurant technology for the business’s smooth operation & long-term growth. We all are aware that, Restaurant business owners are now adopting effective solutions that can automate operational work, minimise physical burden and improve business sales.

POS 97

POS Loyalty Program Online Ordering Point of Sale 97

Sling

APRIL 19, 2021

As a small business owner or manager, you need to speak the language of your industry. In simple terms, profit is the difference between what you earn for a product or service and what you spend to provide that product or service. they’re both fine dining restaurants ). they’re both fine dining restaurants ).

Small Business 145

Small Business Cash Management Customer Service Inventory 145

Bingage

JUNE 8, 2022

We all know that in the restaurant industry, customer retention is key to success. But it’s hard to retain customers when you don’t have the right tools at your disposal. And that’s where Restaurant CRM comes in. The core value of a CRM is to find out your potential customers to you.

Loyalty Program 98

Loyalty Program Email Marketing Customer Service Customer Experience 98

The Restaurant Group

MAY 18, 2022

4 Steps for Conducting a Restaurant Feasibility Study. Are you thinking about starting a restaurant but aren’t sure if it will be a business success? In this blog post, we discuss how to conduct a successful feasibility study for your restaurant idea from market research to financial analysis. Who are they?

Blog 78

Blog Marketing Equipment Take-out 78

Lavu

APRIL 13, 2020

With this rise in waste production in response to the current pandemic, there are still ways restaurant owners can cut back on waste and continue to stay true to their missions of doing the least harm to the environment while serving their communities. How can your POS system help reduce waste in your restaurant?

Waste 147

Waste Compost Point of Sale POS 147

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. What is a ghost kitchen?

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

The Restaurant Times

OCTOBER 27, 2021

COVID-19 has brought about several changes in the global restaurant industry. It has been a big challenge for restaurants to recover from the pandemic. In the previous PRIME report , we captured the challenges brought about by the COVID-19 pandemic for restaurateurs in the UAE.

Sports 52

Sports 2022 Front of House Fine Dining 52

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Black Box Intelligence

NOVEMBER 18, 2021

This hasn’t been an easy year, but we are thankful to have experienced it with you. We have watched restaurants adapt and innovate at an accelerated pace to keep up with the changing landscape. Your resilience has been in full display over the past few years, and we have been truly inspired by what you can accomplish.

Social Media 72

Social Media Customer Service 2021 Innovation 72

Perfect Daily Grind

JUNE 21, 2020

Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers. According to UK-based consumer intelligence firm Brandwatch, one of the biggest challenges for the food and beverage industry is staying up to date with consumers’ wants and needs. In the US in 2019, the café industry was worth US $47.5

Café 137

Café Consumer Goods Customer Experience Sustainability 137

24/7 Waiter

SEPTEMBER 21, 2023

If you read the restaurant survey questions from our blog last month, you may be looking for additional questions to ask your customers. Survey questions in the food industry are important in helping you better understand your target audience and grow your business. Why did you choose this restaurant?

Dietary Restrictions 36

Dietary Restrictions Social Media Online Ordering Customer Experience 36

Restaurant365

APRIL 8, 2021

Although many restrictions on restaurants are starting to lift, COVID-19 has permanently changed the landscape of the restaurant industry. First, stay-at-home orders and dining restrictions prompted restaurants to focus on takeout and delivery. The possibilities for a successful restaurant business model have evolved.

Front of House 78

Front of House Food Truck Kitchen Safety Point of Sale 78

Next Restaurants

MAY 26, 2020

Even though the COVID-19 pandemic persists across the globe , governments have started easing lockdown restrictions and allowing restaurants to reopen finally. . The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. Don’t miss out, sign up now.

Webinar 89

Webinar Social Media Food Safety Cash Management 89

Restaurant365

MAY 20, 2020

Making smart, effective decisions around your food and labor costs as you continue with take-out and delivery options and begin to open your dining room can help you emerge from the economic shutdown with improved processes on a path to profitability. Controlling food costs. Controlling food costs begins with a smarter menu.

Inventory 148

Inventory Food Order Customer Experience Waste 148

Bingage

DECEMBER 5, 2019

When it comes to building a marketing strategy to increase restaurant business sales , social media and online marketing is an unavoidable element. Now the question is…then what will work for a restaurant? Related Read: 10 Ideas (Innovative) to Increase Your Restaurant Sales. How to write about it? Image Source.

Social Media 98

Social Media Marketing Consumer Goods Influencer 98

Rocket Fuel

DECEMBER 7, 2022

2022 might have been QSR’s best year yet: Covid’s impact on restaurant operators dwindled, and despite inflation soaring, quick-service restaurant operators reported record sales. . The past year brought new restaurant technology, limitless LTOs, spicy celebrity collaborations, and innovation beyond our imaginations!

2022 52

2022 Fast Casual BOH Food Order 52

Modern Restaurant Management

OCTOBER 29, 2019

In this edition of MRM News Bites, we feature Fat Sal’s Deli, El Pollo Loco, Green Rabbit, Smart Foodservice, Slice,A&G Real Estate Partners, Mastercard, Temporis, The Flavor Experience and Chicken Guy! “We are proud to make this pledge and we invite other restaurant and QSR companies to do the same.”

Food Supply 87

Food Supply Franchise Franchising Customer Experience 87

Restaurant Clicks

JANUARY 9, 2020

Opening your own restaurant is an exciting business venture. Wanting to start a restaurant business and knowing how to open a restaurant are two different things, however. If you have a passion for food, food service, or bringing people together over a meal, the restaurant business might just be for you. .

License 78

License Equipment Website Management Hiring 78

Restaurant365

NOVEMBER 23, 2021

Digital solutions can help restaurant operators navigate labor issues like never before. This article was published in Nation’s Restaurant News. Many of us in the restaurant industry are talking about it. But everybody knows the industry is in the middle of a labor crisis. million views. Lindsey’s solution?

Recruiting 60

Recruiting Customer Experience Technology Communication 60

Notch

FEBRUARY 26, 2019

Anyone who’s worked in the service industry knows that running a restaurant isn’t easy. The fact that there’s an overwhelming number of restaurants to compete with only adds to the challenge. Restaurant revenue management comes down to three main factors: traffic, sales and service.

Management 71

Management Management Loyalty Program Email Marketing 71

The Food Corridor

MARCH 27, 2023

These days, we store our photos, stream our movies, and even run our businesses in the cloud. And more and more often, whether we realize it or not, it’s also where we’re ordering our food. It offers certain advantages over offering delivery from a traditional brick-and-mortar restaurant. Food delivery is nothing new, of course.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Notch

FEBRUARY 26, 2019

Anyone who’s worked in the service industry knows that running a restaurant isn’t easy. The fact that there’s an overwhelming number of restaurants to compete with only adds to the challenge. Restaurant revenue management comes down to three main factors: traffic, sales and service.

Management 52

Management Management Loyalty Program Email Marketing 52