Culinary Cues

NOVEMBER 17, 2020

This is a behind the scenes look at the place and the people that bring a plate of food to the guest’s table. There is a long history of how kitchens and restaurants are structured. Although executed at different levels – this structure is something that all those whom work in restaurants can depend and lean on.

Seasonal Menu 517

Seasonal Menu Back of House Customer Service Front of House 517

Social Hospitality

MAY 18, 2020

It’s thus critical to learn sales skills and translate them into practices appropriate for your industry. One way or another, you always fight for attention. Making special offers is one of the classic hospitality training tips that works for any type of business. From 2009 to 2017, gross bookings in U.S.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. One way to keep customers coming back? of customers make a monthly purchase based on marketing emails. 6 Tips on Creating a Winning Restaurant Newsletter. Table of Contents.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Culinary Cues

JUNE 4, 2021

The answer, quite simply, is – you can’t understand a cook unless you are or have been one. Managers and owners throw these words around freely without digging past the effects and looking at the cause. Nowadays a question I am often asked is: “Why is it so difficult to understand cooks and chefs?” Maybe, but I am trying to be real.

Café 425

Café Take-out Blog Training 425

Modern Restaurant Management

NOVEMBER 7, 2023

Effective full-funnel marketing strategies are vital for the success of any business, but are definitely the garnish on top for those in the food and beverage industry. But there are a few things to consider that can make a difference in driving impact for your business. This isn’t one of those cases.

Marketing 203

Marketing Social Media SEO Front of House 203

Modern Restaurant Management

OCTOBER 19, 2022

Between holiday get-togethers, end-of-year corporate gatherings and dinners with loved ones from out of town, it’s essential for restaurant brands to pay attention to their online visibility to maximize the season ahead. The trick is knowing when you use one or the other…or both!

SEO 189

SEO Social Media Website Management Online Ordering 189

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. In this ultimate restaurant website design guide for beginners, you’ll learn: How to prepare for a website makeover. How to build your restaurant’s website.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Culinary Cues

APRIL 2, 2020

If you are a chef or restaurant owner I would like you to begin today with a significant question: “If I had to build this restaurant concept all over again, knowing what I know now, what would it look like – how would it be different? There is little hope that we can flip on a switch and be back to where we were in the fall of 2019.

Guest Recovery 392

Guest Recovery Take-out Hiring 2019 392

Culinary Cues

APRIL 4, 2020

We never really understand how much we depend on our routines until we are forced to break them. The answer lies in how we respond to involuntary change. The answer lies in how we respond to involuntary change. Your restaurant may be closed or maybe it has shifted to take-out and delivery only.

Leadership 355

Leadership Retail Training Take-out 355

Culinary Cues

MAY 15, 2021

Transitioning through this pandemic is one of those experiences, a life-changing time that offers a number of important lessons – but which of these lessons will result in real learning? How will we react?” History has demonstrated that people tend to have short memories. What if……happens?

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

Modern Restaurant Management

OCTOBER 4, 2021

Whether you’re handling marketing for a chain restaurant, or just trying to heighten the visibility of your own local mom and pop diner, here are seven pro tips for restaurant marketing that will give your eating establishment a much-needed boost. The psychology of color gives us some insights into how this works.

Marketing 189

Marketing Loyalty Program Social Media Online Ordering 189

Modern Restaurant Management

NOVEMBER 16, 2020

The battle for visibility is no longer in your street presence but in web search results. So how do you optimize your online presence and dominate local search results? Claim Your Google My Business Listing. Claim Your Google My Business Listing. Your schedule. Pictures of your establishment.

SEO 214

SEO Website Management Online Ordering Information 214

7 Shifts

SEPTEMBER 15, 2021

It may seem small to go for a few dollar increases on a check, but as your check average grows, as do your profits. There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. Where they differ is that upselling is used to suggest an add-on to an existing item.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Restaurant365

APRIL 16, 2021

Today, consumers want convenient and easy ways to order food from your restaurant. But, these can cost your restaurant quite a bit. These ordering platforms charge multiple fees to your customers and also have high commission rates (typically 10-15% of the order total). Drives More Revenue. Captures Valuable Customer Data.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. ” Let’s look at seven ingredients that you should include in advertising and promotional campaigns for your restaurants.

Marketing 226

Marketing SEO Front of House Website Management 226

Clover - Restaurants

APRIL 23, 2024

In this guide, we’ll compare buying a restaurant versus starting one from scratch, provide tips on evaluating different restaurants for purchase, and list resources that can help you get up and running. One of the most difficult aspects of starting a restaurant is building a customer base.

Point of Sale 52

Point of Sale Cash Management Franchise Franchising 52

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you.

Seating 221

Seating Email Marketing Marketing SEO 221

Clover - Restaurants

APRIL 9, 2024

Thankfully, the restaurant industry has bounced back from those difficult times, but one thing is still true–supply chain challenges continue to be obstacles that cannot be overlooked. Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Social Hospitality

MAY 18, 2020

It’s thus critical to learn sales skills and translate them into practices appropriate for your industry. One way or another, you always fight for attention. Making special offers is one of the classic hospitality training tips that works for any type of business. From 2009 to 2017, gross bookings in U.S.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

7 Shifts

AUGUST 20, 2020

The 1894 Lodge , a culinary and communal staple in rural New Washington, Indiana, places a special emphasis on its history. Adapting During a Crisis “Leading up to the shutdown, I was anticipating there was something that was going to happen,” explained Logan Hostettler, General Manager of The 1894 Lodge. They stayed together.”

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

Restaurant365

SEPTEMBER 10, 2021

As a store-level manager, you always have a lot on your plate. You’re tracking deliveries, making the most of your food budget, and ensuring your staff is prepared to serve customers. However, in between all these tasks, it is critical to devote time and energy into accurate and consistent inventory management.

Inventory 138

Inventory Management Management Point of Sale 138

Restaurant365

MARCH 9, 2022

According to the National Restaurant Association, despite the steady gains in recent months, eating and drinking places remained 824,000 jobs – or 6.7% – below their February 2020 pre-pandemic employment peak. In Part 1 of this hiring blog post series, you learned about optimizing your job postings.

Hiring 78

Hiring Website Management Reference Document 78

Goliath Consulting

JUNE 23, 2023

Furthermore, AI-powered scheduling software can automate staff rostering, taking into account factors such as peak hours and employee availability, resulting in efficient labor management. Elevating Customer Experiences with AI One area where AI shines is in revolutionizing the customer experience.

Email Marketing 78

Email Marketing Customer Experience Social Media Technology 78

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. The focus of this blog post is to help existing restaurants launch their own ghost kitchens. How a ghost kitchen works. What is a ghost kitchen?

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Restaurant365

SEPTEMBER 23, 2021

Every business relies on good accounting, but it is especially true in the competitive restaurant industry. Whether you’re a bookkeeper, accountant, restaurant owner, or store-level manager, understanding the basics of accounting can pay dividends for your business. How is restaurant accounting different?

Cash Management 147

Cash Management Point of Sale POS Inventory 147

Sling

MARCH 25, 2021

Owners and managers alike understand the importance of creating a mission statement for their business. Whether it’s posted on the wall for all to see or saved on a hard drive somewhere, your mission statement serves as a roadmap or action plan that guides your business toward success. Group Cohesion Strategies.

Recruiting 148

Recruiting Communication Hiring Small Business 148

Restaurant365

MAY 22, 2020

Understanding how to schedule and engage your staff is one of the most essential aspects of being a successful restaurant owner or operator. Recruiting better candidates to re-engage your workforce. Recruiting better candidates to re-engage your workforce.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Embrace the Suck

SEPTEMBER 1, 2021

*The following is an excerpt from my new book: Your Restaurant Culture Sucks coming out in September 2021. You should close your restaurant.". There was a very long silence on the other end of the Zoom call. His general manager was just one excuse after another why she couldn’t complete any of the tasks I assigned to her.

Coaching 280

Coaching Book Take-out Design 280

Restaurant365

NOVEMBER 12, 2021

Your restaurant’s menu engineering strategy impacts your menu mix, pricing, and your overall profitability. Leveraging a mix of operational reporting tools that focus on menu profitability helps you maximize revenue and adds to your bottom line. How menu engineering works.

Menu 143

Menu Operations Point of Sale POS 143

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Store-level managers need to know what’s going on at their locations before they arrive for their shifts. A step up is a manual manager log that prompts managers for the information the next manager will need.

Management 158

Management Management Employee Relations Communication 158

Restaurant365

OCTOBER 29, 2021

Your back-office restaurant technology can be used to help grow both guest loyalty and your business. However, the benefits of improving the customer experience go beyond just getting better reviews. Ultimately, many of the same things that help your guest experience also end up helping support restaurant operations as well.

Customer Experience 158

Customer Experience Technology Mobile Ordering Inventory 158

Focus POS

SEPTEMBER 17, 2020

Restaurants that gain a significant portion of their revenue from alcohol sales have been hit the hardest, with many social distancing regulations calling for a ban on alcohol sales indoors. Thought restrictions lifted temporarily over the summer; many places are still prohibiting indoor alcohol consumption. Enter: Alcohol to-go.

License 162

License Restaurant Law Online Ordering Uniforms 162

Focus POS

DECEMBER 8, 2021

During a “normal” year, restaurant owners and operators face issues such as cash flow and capital, inventory management, hiring and training and providing excellent customer service. On top of that, outdated or complicated technology can frustrate staff and invite errors when people are in a rush.

Mobile Ordering 148

Mobile Ordering Point of Sale Cash Management Food Supply 148

Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Significant growth always starts with smart goals that not only identify the areas for improvement but also define how to get there. Responding to online reviews.

2020 189

2020 Website Management Online Ordering Point of Sale 189

Restaurant365

DECEMBER 11, 2020

As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term. Manage cash flow by creating a cash flow forecast. Your total cash flow is your cash inflows (for restaurant. Review CoGS and P&L daily.

2021 136

2021 Cash Management Management Management 136

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Store-level managers need to know what’s going on at their locations before they arrive for their shifts. A step up is a manual manager log that prompts managers for the information the next manager will need.

Management 142

Management Management Employee Relations Communication 142

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. Here’s a quick checklist to help you make safe choices while ensuring business continuity: Redesign Your Offerings. Be part of the solution; keep your local communities fed.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215