7 Shifts

MARCH 8, 2023

This blog was so powerful and resonated with me so much, it is an absolute masterpiece. Her ability to inspire and motivate those around her is a true testament to her leadership skills. Be Radically Candid Nominee: Katarina Rajic “Kat doesn't let her gender hold her back from anything.

Customer Experience 366

Customer Experience Leadership Blog Employee Relations 366

Modern Restaurant Management

JANUARY 9, 2020

Under his leadership, iPayment closed an initial public offering in 2003 and then went private in 2006. Southern Glazer’s encouraged its employees to vote and select three organizations from a pool of 10 deserving charities on VolunCheers Online, the Company’s enterprise-wide employee volunteering and giving portal.

Fast Casual 283

Fast Casual Customer Service Online Ordering Employee Relations 283

Restaurant365

JUNE 26, 2020

The application must be submitted within 28 days of the employee start date, and credits range from $2,400 to $9,600 per qualified new hire. These credits are available for new employees who have not previously worked for the hiring employer and work a minimum of 120 hours in their first 12 months of employment.

Blog 78

Blog Audits Employee Relations 2020 78

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Hot Schedules

AUGUST 25, 2021

It’s up to operational leadership to measure them, monitor them, and make them align to annual initiatives — while also making those metrics relevant for day-to-day restaurant performance. Service & Experience: Employee Engagement, Employee Productivity, Customer Satisfaction. Related Posts. Users Group.

Management 138

Management Management Food Safety Leadership 138

Hot Schedules

SEPTEMBER 18, 2020

Managers only see if an employee is safe to work, not safe to work, or did not provide their consent with the icons shown here. Before implementing the HotSchedules health survey, we experienced a bottleneck when checking in employees and having them fill out a daily health questionnaire. Related Posts. b3lineicon|b3icon-clock|?|Clock.

Employee Relations 148

Employee Relations Leadership Customer Service Demo 148

7 Shifts

JANUARY 31, 2024

Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. Toast performed extensive research among non-managerial restaurant employees with surprising results. A fairly typical day might look something like this: Check the logbook.

Management 195

Management Management Kitchen Safety Front of House 195

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. When training or license expiration nears, remind and incentivize employees to get recertified.

Food Safety 148

Food Safety Certification Food Employee Relations 148

Hot Schedules

SEPTEMBER 3, 2021

In this blog, we’ll explore some tasks that threaten to drag managers down and some service industry back office solutions to help them sail the ship in the right direction. Ask any manager — reviewing employee punch cards and attendance can be a time suck. Related Posts. Is Your Back Office Sinking Productivity?

Food Safety 147

Food Safety Back of House Front of House Inventory 147

Hot Schedules

SEPTEMBER 8, 2021

This can lead to inefficient operations, sacrificed offerings, and dangerous employee burnout. If employees are improperly trained and expected to take on more responsibilities than normal, you can expect burnout and increased turnover. Related Posts. Mobility Equals Flexible Ops: Hotel Purchasing & Inventory from Anywhere.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Employee Engagement Defined. Effective Employee Engagement Ideas.

Employee Relations 117

Employee Relations Leadership Hiring Training 117

Hot Schedules

NOVEMBER 20, 2019

Foster a Strong Culture to Connect with Employees. As the industry faces a workforce crisis, engaging and connecting with hourly team members will help foster employee loyalty and reduce turnover. After all, happy employees drive happy guests. After all, happy employees drive happy guests. Related Posts.

2019 103

2019 Hospitality Employee Relations Allergens 103

Squirrel Systems

JUNE 3, 2024

High turnover rates not only disrupt operations but also incur significant costs related to hiring and training new employees. This blog post explores how such technology can enhance staff retention and highlights what restaurant staff value most in their workplace. This fairness fosters trust and loyalty among staff members.

Technology 92

Technology Management Management Restaurant Law 92

Bingage

NOVEMBER 29, 2019

Related: Key Factors to Make a Restaurant Successful. It required high stamina to manage everything such as dealing with suppliers, interacting with customers, motivating the staff member for work improvement and solving disputes of employees. Related – Effective Restaurant Staff Management Tips. Passionate. Knowledgable.

Employee Relations 98

Employee Relations Consumer Goods Online Ordering Customer Service 98

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Employee Engagement Defined. Effective Employee Engagement Ideas.

Employee Relations 78

Employee Relations Leadership Hiring Training 78

Bingage

JANUARY 15, 2020

Related Read: Different Types of Restaurant Establishments. b) Read restaurant topic related books, successful restroprenuer interviews. Many of the costs related to the restaurant can be estimated. It helps with complete employees training. appeared first on Bingage Blog. Restaurant Marketing study.

Food Truck 96

Food Truck Employee Relations Email Marketing Point of Sale 96

Hot Schedules

FEBRUARY 19, 2020

Today’s workforce wants ongoing training and education programs and providing employees with opportunities for career growth can go a long way towards engagement, retention, and giving your business a competitive edge. That’s what you give to leadership. . Related Posts. People development is critical. LISTEN NOW.

Employee Relations 97

Employee Relations Training Allergens Seasonal Menu 97

Sling

MAY 24, 2023

Every restaurant should have an employee handbook. It’s a way to define the working relationship between employer and employee. Should some problem arise, the employee can’t use, “They never told me that,” as a defense because it’s written down in the employee handbook.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88

Hot Schedules

SEPTEMBER 18, 2020

Managers only see if an employee is safe to work, not safe to work, or did not provide their consent with the icons shown here. Some of our health survey users hold town hall meetings so employees can ask questions on changing procedures directly to leadership, provide feedback on the execution and adoption of new protocols.

Employee Relations 78

Employee Relations Leadership Customer Service Demo 78

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. When training or license expiration nears, remind and incentivize employees to get recertified.

Food Safety 78

Food Safety Certification Food Employee Relations 78

Hot Schedules

APRIL 9, 2020

It is our hope that as the industry begins to recover, we can welcome many of those employees back. We also asked many team members and the entire leadership team to take a pay cut to help save team members and to help customers where we can. Related Posts. The HotSchedules + Server Life COVID-19 Live Blog. read more.

Employee Relations 78

Employee Relations Customer Service Leadership Blog 78

Qu

MARCH 28, 2025

Edge computing enables sophisticated algorithms that don’t just optimize for productivity, but intelligently factor in employee skill level, tenure, availability preferences, and even family needs. Contact the Qu team today for a personalized consultation on implementing Edge technology in your enterprise restaurant environment.

Fast Casual 52

Fast Casual Technology Point of Sale Mobile Ordering 52

Restaurant365

DECEMBER 20, 2021

Day-to-day responsibilities might differ between corporate-level financial leadership and operations leadership, but the teams shouldn’t be isolated. You and your finance team can help operations leadership access the data they need to find ways to add efficiencies and increase profitability over time.

Operations 78

Operations Leadership Point of Sale Cash Management 78

Restaurant365

JANUARY 12, 2022

Many restaurant groups still create employee schedules using the previous week’s schedule and adjusting it for the following week. With a custom labor model that provides scheduling “guardrails,” all your store-level managers can expertly schedule employees. Start by scheduling intelligently.

Point of Sale 78

Point of Sale POS Employee Relations Information 78

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Despite the challenges, you need to hire and retain amazing restaurant employees, right now and in the future. Staffing your restaurant with a great team is critical to success.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Restaurant365

JUNE 17, 2022

John Wang (no relation to Libby Wang) of Rocky Mountain Robotech said the software from his company turns a robotic server into a hostess, a runner, waitstaff and a host. I talked to Mark Calvillo, senior vice president, product, who introduced me to their Hire program, an easy-to-use applicant tracking system for potential employees.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Restaurant365

JANUARY 26, 2021

Regarding using all PPP1 funds, do these funds have to be in relation to the 24-week covered forgiveness period or can we use PPP1 funds for eligible expenses after our covered period? In regard to calculating full-time employees (FTE) for 2019, would we the average monthly FTE for the 12 months and then take the 2019 average?

Operations 78

Operations Employee Relations 2020 2019 78

Restaurant365

JULY 29, 2021

However, many CFOs are still facing uncertainty, particularly from pandemic-related complications that are still challenging operations and restaurant profitability. To optimize your managers’ time, restaurant groups may also consider implementing hiring tools to streamline recruiting, interviewing, hiring, and onboarding employees.

Cash Management 78

Cash Management Point of Sale 2021 Inventory 78

Indoor Media

AUGUST 24, 2018

Small business owners, C-Suite Executives, and entry-level employees alike often work to the point of burning out. Instead, stay ahead of burnout by reading books and blogs, listening to podcasts about your profession, or going for a morning walk. Relate to your line-of-work or industry. 6 Tips to Combat Burnout Syndrome.

Seminar 78

Seminar Small Business Employee Relations Email Marketing 78

Embrace the Suck

OCTOBER 28, 2021

Read books and blogs. That means they only train on the front end when a new employee is hired. Give them a workbook, have them shadow a fellow employee for a few days, and perhaps take a test. Most of the time it turns into an ugly mistake that ends up with the long-term employee leaving. How sad is that? Find a mentor.

Coaching 337

Coaching Training Social Media Take-out 337

Culinary Cues

DECEMBER 2, 2024

They give up nearly everything for the job, setting work as a priority over family, friends, and all those health-related issues stated above. Now, I have written for years about how much I love (loved) working in kitchens: the people, the product, the intensity, the creativity, and the team spirit. Many have not been so fortunate.

Employee Relations 435

Employee Relations Hiring Training Consumer Goods 435

EATER

FEBRUARY 13, 2024

The one thing that all of these films have in common is that they depict food, dining, cooking, or eating in relatable, often visceral ways. Waitress belongs to a subgenre of movies that center diners and their employees, but few have used food as such an explicit means of self-expression, and, ultimately, self-actualization.

Food 358

Food Food Truck Consumer Goods Food Order 358