Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently.

Online Ordering 190

Online Ordering Point of Sale Website Management Inventory 190

OneDine

NOVEMBER 16, 2023

As the restaurant industry evolves, delivery has become a staple in just about every US household. While third-party delivery applications are widely used, in-house delivery has become a crucial component of business operations. However, establishing a successful in-house delivery system can be challenging for many restaurants.

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Delivery Customer Service Online Ordering Customer Experience 52

The Restaurant Group

JUNE 9, 2020

Third Party Food Delivery Strategies. How long has your restaurant considered building a third-party food delivery strategy? The trends toward convenience over visiting a restaurant have only grown stronger, and due to the current COVID-19 pandemic restaurateurs are looking to leverage third-party delivery services.

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Delivery Food Customer Service Food Order 99

Restaurant365

APRIL 16, 2021

Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year. With the demand for takeout being at an all-time high, restaurants have turned to ordering services like Grubhub and UberEats to connect with new local customers looking for food.

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Online Ordering Blog Ordering Front of House 78

Rocket Fuel

JANUARY 26, 2024

We’ll just come out and say it: Restaurant operators are losing money to third-party delivery service providers. And with delivery channel growth up 1,343% since 2019, delivery doesn’t seem to be going anywhere. Delivery loss 101 What is delivery loss? There are two common forms of delivery loss: 01.

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Delivery Back of House Customer Service Technology 52

7 Shifts

MAY 11, 2020

Now, after weeks of relying solely on takeout, delivery, and other business models to bring in revenue, restaurants are seeing some relief as regulations ease and business reopening plans rolling out across the country. I'm so sorry, I'm not doing that anymore.’

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BOH FOH Food Safety Equipment 368

Cheetah

MAY 1, 2020

In an effort to help San Francisco restaurants stay afloat in this unstable economic reality, Mayor London Breed has recently capped the fees food delivery apps can charge restaurants at 15%. “In The time has come to drop the apps and set up your own delivery system that will be profitable now and in the future.

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Delivery Food Mobile Ordering Insurance 109

Clover - Restaurants

APRIL 9, 2024

They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers. New restaurant owners should take the time to carefully vet suppliers for quality and on-time deliveries. How often do you need deliveries?

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Restaurant365

NOVEMBER 6, 2020

” You rapidly shifted operations and resources between different order modes, most likely approaching dine-in, delivery, takeout, or drive-thru differently. The COVID-19 pandemic placed restrictions on restaurants that, sometimes due to local laws, limited dine-in services in many states. Restaurants were forced to. Drive Thru.

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Dine-in Delivery Ordering Point of Sale 113

Focus POS

SEPTEMBER 17, 2020

While curbside pickup and delivery operations were able to hold many different restaurants over, for the time being, the ban on indoor alcohol sales was a little trickier to get around. However, the regulations aren’t entirely uniform across the board for how restaurants can offer this service. Enter: Alcohol to-go. ID Scanning.

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License Restaurant Law Online Ordering Uniforms 162

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. And restaurateurs get great customer reviews and a higher check average. Offer customizations and add-ons.

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Loyalty Program Customer Experience Customer Service Point of Sale 195

The Restaurant Times

JUNE 11, 2020

This unique restaurant format lacks physical space, requires no hefty capital investments, operates on bare minimum restaurant rentals, and relies only on delivery orders. As the restaurant industry welcomes this emerging trend, operators are also looking at the best ways to define the delivery-only model. Or are they different?

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Definition Delivery Mobile Ordering Online Ordering 83

Clover - Restaurants

MAY 21, 2024

They’ll fill bar seats that other customers may find less desirable, quietly relax or have a friendly chat with the bartender, and happily consent to upsells, as they’re often paying with a company per diem. And remember: Always use a professional tone and appropriate spelling and grammar when replying to customers. Business travelers?

Travel 52

Travel Tourism Social Media Website Management 52

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model.

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Front of House Online Ordering Kitchen Safety Customer Service 147

Focus POS

DECEMBER 8, 2021

During a “normal” year, restaurant owners and operators face issues such as cash flow and capital, inventory management, hiring and training and providing excellent customer service. How the right POS system overcomes restaurant challenges. It’s Challenging. For example, replace telephone orders with online ordering.

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Mobile Ordering Point of Sale Cash Management Online Ordering 148

Restaurant365

MARCH 30, 2020

With the sudden elimination of dine-in options, many restaurants are either shifting to a takeout/delivery only model or implementing a delivery option for the first time. Deciding whether to add delivery, and how, is a particularly difficult decision for restaurants during these times.

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Delivery Operations Insurance Cash Management 78

Lavu

APRIL 13, 2020

It’s time to look at the packaging you use for to-go and delivery orders as we shift from serving customers in dining halls to curbside service and delivery only. Make sure to ask customers if they need cutlery with their order before placing it inside their order. Update your POS for Paperless Ordering.

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Waste Compost Point of Sale POS 147

Goliath Consulting

DECEMBER 21, 2022

Food delivery will grow to a $24 billion industry by next year, and 6 out of 10 Americans will choose to order food rather than dine in. Food delivery will grow to a $24 billion industry by next year, and 6 out of 10 Americans will choose to order food rather than dine in. Let’s Talk.

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2030 Delivery Innovation Customer Service 97

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Will running a takeout and delivery-only restaurant be profitable, or will the costs outweigh the revenue this opportunity could generate? We’ll talk about this more later on.

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Social Media Restaurant Law Employee Relations Communication 312

Culinary Cues

JULY 12, 2020

The kitchen lights are back on, deliveries arrive, the battery of ranges is fired up, and cooks (some of us) are welcomed back. The service staff is even more on edge than the cooks. They say we’re back. Somehow, it just doesn’t feel right. Now we are back to in-house dining, yet it is still far from ideal.

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Front of House Back of House Dine-in Food Truck 403

Focus POS

DECEMBER 11, 2019

Who is the next-generation customer and what are their expectations? Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. Menu and order Customization. Excellent service in-house and out-of-house.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Modern Restaurant Management

JANUARY 13, 2020

By performing an honest assessment and diving deep into point-of-sale (POS) reporting, payroll data, online customer reviews, and various other analytics, even the most successful restaurant operators can identify areas that can be streamlined to cut costs, save time, and boost revenue in the new year. Employee scheduling.

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2020 Website Management Online Ordering Point of Sale 186

Restaurant365

NOVEMBER 26, 2019

Cloud-based systems require lower set-up costs, and instead bill monthly service renewal fees. Aggregating detailed POS data into a central cloud-based repository may be key to mitigating risk and maximizing opportunities. Secure POS employee management. Fully-integrated credit card and NFC processing.

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2020 Management Management Mobile Ordering 117

Focus POS

AUGUST 7, 2020

It caters specifically to online orders, and is usually a delivery-only restaurant. Now, they opt for safer alternatives, like online ordering and delivery. A ghost kitchen doesn’t serve customers in-person. Because it operates via delivery, it can be located almost anywhere. Meet Delivery Demand .

2020 167

2020 Front of House Kitchen Safety Back of House 167

Deliverect

NOVEMBER 9, 2020

Founded in Spain in 2014, Glovo is an on-demand courier service that purchases, picks up, and delivers orders, whether food or other types such as medicines or consumer products. Registering for the Glovo service is completely free of charge. Things to remember before registering.

Mobile Ordering 78

Mobile Ordering Customer Service Point of Sale Delivery 78

Deliverect

NOVEMBER 9, 2020

Founded in Spain in 2014, Glovo is an on-demand courier service that purchases, picks up, and delivers orders, whether food or other types such as medicines or consumer products. Registering for the Glovo service is completely free of charge. Things to remember before registering.

Mobile Ordering 78

Mobile Ordering Customer Service Point of Sale Delivery 78

Focus POS

JUNE 2, 2020

First and foremost is the strategic recalibration of quick service restaurant (QSR) and fine dining business models. According to the National Restaurant Association, the food service industry has encountered a shortfall of $80 billion and counting. SMS text messaging alerts to customers when orders are ready. .

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Technology Fine Dining Mobile Ordering Online Ordering 187

Goliath Consulting

FEBRUARY 8, 2022

QR codes have been mentioned a few times in our blogs. Restaurant owners displayed the code outside of their stores and customers had to scan it through their phones, which then redirects them to the restaurant’s ordering platform. According to Business Insider, “The restaurant also offers delivery via DoorDash.

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2022 Technology Online Ordering Customer Service 78

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. Delivery and takeout options are endlessly accessible for most. It is your roadmap to attracting and retaining customers. Identify Target Customers.

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Seating Email Marketing Marketing SEO 222

Deliverect

SEPTEMBER 29, 2020

The modern restaurateur knows the importance of providing a seamless customer experience. Customers are demanding convenience in every aspect of their interactions with your restaurant. It means aligning all your channels and making them work together to provide a seamless, streamlined customer journey. Reach More Customers.

Customer Experience 89

Customer Experience Loyalty Program Customer Service Online Ordering 89

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. ” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. "Cox Media has been very supportive to us during this difficult time.

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Online Ordering Back of House Customer Service Small Business 208

Mad Mobile

JANUARY 30, 2024

In today’s fast-paced world where convenience is king and customer experience reigns supreme, restaurants are switching up their service game. Welcome the simplicity and efficiency of tableside ordering services. Kiosks : Kiosks allow customers to order and pay at the device. What is tableside ordering?

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Ordering Mobile Ordering Customer Service Customer Experience 40

Focus POS

AUGUST 12, 2020

Poor Customer Satisfaction . Unhappy customers means bad business. If your customers aren’t happy, that means you aren’t paying enough attention to their needs. Customer satisfaction must be prioritized. If customers aren’t satisfied, it is a result of mismanagement. . Poor Customer Experience .

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Management Management Customer Experience Point of Sale 167

Focus POS

APRIL 14, 2020

Here are a few things the most successful restaurants have in common: Satisfying Customer Experiences. This may sound like another obvious answer, but what goes into a satisfying customer experience changes as customer expectations evolve. Currently, conveniences like online ordering and delivery services are most popular.

Point of Sale 129

Point of Sale Loyalty Program Customer Service Customer Experience 129

Lavu

DECEMBER 6, 2019

What is a POS? POS stands for point of sale. Restaurants normally utilize a POS framework to finish a business exchange. In its most fundamental definition, a POS framework is a mix of POS equipment and POS programming to make a POS machine for preparing an exchange and installment.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Lavu

NOVEMBER 18, 2022

Service Style : Explain how you will serve customers. Will you offer delivery or only take out? Will you have servers or will customers order at a counter? Can customers use a self-serving kiosk or order from their phone? Target Customer: Explain who the restaurant is for. How much seating do you need?

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Loyalty Program Download Document Point of Sale 78

Focus POS

MARCH 18, 2022

Suppose you are considering adding restaurant online ordering or third-party delivery integration. In that case, you should understand data from the previous year, which gives you better insight into customer preferences so you can make smarter business decisions for the future. The Key to Success is Knowing the Facts.

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Online Ordering Ordering Loyalty Program Mobile Ordering 78