Modern Restaurant Management

MAY 30, 2025

billion transactions and $67 billion in sales in 2024. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America.

Fast Casual

Modern Restaurant Management

DECEMBER 31, 2024

Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff. Despite potential challenges, the industry is both optimistic, as total restaurant sales crested $1 trillion for the first time on record, and ready to pivot to continue growing.

Franchise

ChowNow

JUNE 12, 2025

Knowing how to cost a dish is one of those “absolutely must-have” skill sets for restaurant owners. It’s like knowing how to make a schedule, do inventory, or cover a section of tables if a server calls out sick and you’re shorthanded. It’s just part of the job. It’s the foundation of knowing your actual food cost.

Operations

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant.

2025

Restaurant Business

JUNE 27, 2025

Jeff had nailed bagel making by then, and started selling his bagels online, using social media. “The By Lisa Jennings on Jun. 27, 2025 Facebook Twitter LinkedIn Jeff's Bagel Run has 15 units open, expecting to reach 30 by the end of the year. Photo courtesy of Jeff's Bagel Run. It all started during the pandemic shutdown.

Fast Casual

Squirrel Systems

FEBRUARY 3, 2025

If you’re looking to make the most of this high-energy day, here are 8 restaurant promotion ideas to help you stand out and drive sales. Use your POS system to track sales and determine the winning teams dish. Check your sales data to figure out what dishes will be the best sellers.

Social Media

Perfect Daily Grind

JUNE 27, 2025

Earlier this week, Starbucks denied reports that it’s seeking a full sale of its China operations. The coffee chain started a formal sales process for its China division in May 2025, which CEO Brian Niccol claims has attracted strong investor interest. The sale comes off the back of Starbucks’ continued market struggles in China.

2025

SpotOn

OCTOBER 28, 2024

Whether you're adding fresh seasonal ingredients or selling it by the slice on paper plates, it's a simple food offering that encourages guests to stick around and order more drinks. Non-alcoholic options can help you reach new customers and increase sales. Fried foods The landscape of fried food offerings is vast.

Bar

SpotOn

FEBRUARY 26, 2025

Restaurant P&L basics Sales Cost of Goods Sold (COGS) Labor costs Overhead costs Profit and profit margins Using your P&L statement Restaurant P&L basics A restaurant profit and loss statement is a spreadsheet that shows how all your money is coming in (sales) and where it's going out (costs). Prime costs.

License

Paper Chase Accountancy

JULY 2, 2025

Sales tax, payroll taxes, income tax – the list is extensive. Profit margins are notoriously narrow, and navigating the complexities of expenses, payroll and tax compliance can make or break even the most promising culinary venture. In this high-stakes environment, an annual scramble to sort out finances is a recipe for disaster.

Cash Management

Lavu

JULY 18, 2025

Whether you’re connecting loyalty programs, online ordering, or inventory tools, open APIs make it possible to tailor your POS to match your exact operational needs. A customizable POS system gives restaurants the power to adapt, integrate, and innovate without being locked into rigid software limitations. What is an Open API?

POS

SpotOn

DECEMBER 27, 2024

Guests get free food and operators gain a database of loyal customers, a tool for increasing sales, and a way to differentiate themselves in a competitive market. Points-based loyalty program With this kind of loyalty program, customers earn points per purchase. What are some different kinds of customer loyalty programs?

Loyalty Program

Lavu

JULY 11, 2025

From streamlining orders to managing inventory and staff, these systems provide the tools restaurant owners need to stay competitive in 2025 and beyond. Improved Efficiency: Faster order processing, reduced errors, and better table turnover. Automatic Updates: No manual updates or downtime – systems update seamlessly.

POS

Lavu

APRIL 25, 2025

Whether its managing inventory, handling online orders, or running loyalty programs, the right integrations can turn your POS system into a powerful tool for efficiency. POS Integrations for Online Ordering Systems Online ordering has become essential for restaurants adapting to digital dining trends.

POS

Lavu

JUNE 26, 2025

Understanding Accounting for Restaurant Business Methods Although accounting for restaurant businesses is a topic that many restaurateurs try to avoid, it is an essential element of running a business. You cannot manage your restaurant properly without going into the accounting details. But the importance of this administration cannot be emphasized.

2025

Lavu

JUNE 6, 2025

This calculation involves dividing the cost of food sold by the total food sales and multiplying the result by 100 to get the food cost. Discovering new ways to reduce costs in restaurant management can boost profits. Focusing on making more money is essential to keep your business successful in the long run.

Loyalty Program

Paper Chase Accountancy

JULY 25, 2025

High Cash Volume and Diverse Payment Methods: These businesses handle a large volume of daily transactions, often involving cash, credit cards, online payments, and gift cards, requiring robust internal controls and reconciliation processes. Key Takeaways Understand the key functions and principles of hospitality and leisure accounting.

Hospitality

Clover - Restaurants

JUNE 30, 2025

In this blog post, we will explore the key restaurant technologies you can integrate into your hospitality business, including Checkless Payments, Floor Cues, and handheld point-of-sale (POS) systems, to transform your operations and boost your bottom line. Some benefits to Checkless Payments include: Branded pre-dining experience.

Hospitality

Restaurant Business

JULY 14, 2025

14, 2025 Facebook Twitter LinkedIn AI is changing the online landscape for businesses. For a long time, search engine optimization (SEO) has been the name of the game when it comes to jockeying for eyeballs online. Here are some tips and tricks to consider. By Joe Guszkowski on Jul. I’m being sarcastic, of course.

Social Media

Perfect Daily Grind

MAY 23, 2025

Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the week. Editor’s note At World of Coffee Jakarta, Indonesia’s Coordinating Minister for Food Affairs, Zulkifli Hasan, announced the government’s ambitious plans to overtake Vietnam as the world’s second-largest coffee producer. million and a record robusta crop of 24.1

2025

SpotOn

DECEMBER 30, 2024

Restaurant profit margin calculator How to lower restaurant costs How to increase restaurant sales Gross and net profit margins for restaurants In restaurants, profit margin is the percentage of revenue left over after expenses and costs are taken out. We all know it. Restaurant profit margins are pretty low.

Operations

Apicbase

OCTOBER 25, 2024

When restaurants fail to manage their food and beverage offerings properly, all kinds of problems start to crop up quickly, often within just a few weeks. Did you know a poorly managed menu could cost you thousands in wasted food and lost profits each month? The more locations you operate, the bigger the loss.

Menu

Restaurant Engine

MAY 14, 2025

For many restaurants, you have access to a loyalty program right through your point of sale system or digital platforms. Points-Based Program Your customers earn points for each dollar they spend. They can redeem their points for rewards like free items, discounts, or exclusive experiences. Segment customer lists.

Loyalty Program

Modern Restaurant Management

NOVEMBER 1, 2024

Most Restaurants Increased Sales in 2024 Approximately 63 percent of restaurant operators that manage finances said their profits in 2024 increased compared to last year. Most Restaurants Increased Sales in 2024 Approximately 63 percent of restaurant operators that manage finances said their profits in 2024 increased compared to last year.

Point of Sale

Perfect Daily Grind

JULY 18, 2025

Top stories of the week Mon, 14 Jul – US drive-thru chain Scooter’s Coffee reportedly exploring US $1bn sale. The Omaha-based roaster and retailer hired advisers to evaluate a potential sale or merger of its roughly 445 outlets across the Midwest, seeking capital for further expansion amid intensifying competition.

Café

Modern Restaurant Management

APRIL 29, 2025

Off-Premises Dining Is Essential Nearly 75 percent of all restaurant traffic now happens off-premises—meaning that almost three out of four restaurant orders are taken to go. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.

Reservations

Perfect Daily Grind

JULY 25, 2025

explores sale options after sustained losses. The US coffee roaster and distributor is assessing sale or merger options and alternative business models, as high green coffee costs and weak US consumer confidence weigh on its return to profitability. Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the week.

Pricing

Modern Restaurant Management

DECEMBER 17, 2024

While features like ordering and paying via QR codes have become the norm, Back-of-House systems have lagged in sophistication. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025.

2025

Modern Restaurant Management

NOVEMBER 27, 2024

While many operators struggled to keep expenses – particularly food and labor costs – under control, they also observed an increase in guest traffic and in profit margins, in part due to strong takeout and delivery sales. outlining the top challenges facing the industry, alongside the emerging trends shaping it.

2025

Paper Chase Accountancy

MAY 22, 2025

Paperchase’s financial specialists in the restaurant and bar industry analyzed same store data across all restaurant sectors to detail the correlation between equity-market crashes and the food and beverage business. Looking back at the most recent recession, dining out dropped 8.8% Currently, the economy is showing a familiar pattern.

Hospitality

Modern Restaurant Management

DECEMBER 20, 2021

The concept goes far beyond a simple online menu or QR code. Every dine-in experience starts with a menu, so having yours available online is the first step to going contactless. However, restaurants have discovered that not all online menus are made the same. Every restaurant should look into hosting its own online ordering.

Mobile Ordering

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels. And the situation isn’t likely to improve soon as more competition in the battle for talent is anticipated.

Fast Casual

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 percent in March.

2020

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. SpotOn Secures $60M Funding. SpotOn Transact, Inc. secured $60 million in Series C funding.

Serving

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The average $ sales velocity for units across America were down -6 percent compared to the week before (April 17 v April 10).

2021

Modern Restaurant Management

FEBRUARY 1, 2022

Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. The foodservice industry workforce is projected to grow by 400,000 jobs, for total industry employment of 14.9 million by the end of 2022.

2022