EATER

AUGUST 13, 2020

Peaches Hot House’s fried chicken packaged to-go. The staff would point guests to the bar while they waited, and despite the fact that it takes up about a third of the room, it was almost as difficult to snag a seat there as it was at a table. But despite of all of this, Peaches Hot House is busier than ever.

Front of House 101

Front of House Back of House Point of Sale Fast Casual 101

Modern Restaurant Management

JANUARY 3, 2024

– Peter Elias, owner of Spain Wine Bar in Ocean City, Maryland Looking forward to 2024, the landscape of customer engagement within the restaurant sector is poised for a substantial shift. The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Lavu

MARCH 13, 2020

Your staff is hard-working and diligent—but tensions are high, and sales are lower than expected. The speeds they can work at might not be as fast as lightning, but as close as humanly possible. This permits your restaurant—both front and back of the house—to work at the fast pace of consumer spending.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Lavu

MARCH 27, 2020

There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS). Think of them as the real-life version of those house robots from ’80s movies. The point is that restaurants and dining habits have changed dramatically in the past two centuries.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Modern Restaurant Management

DECEMBER 16, 2021

Operators should gravitate towards technology to automate inventory and track costs and sales to determine the best course of action. Brooklyn Dumpling House just opened and they're already franchising the idea. We also foresee a lot of companies will redesign locations even further to maximize efficiency.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Lavu

FEBRUARY 26, 2020

To get a better understanding of the changes happening in this space, let’s have a look at the technology being used to streamline on-premise ordering: Restaurant Point of Sale (POS) System. The heart of efficient on-premise ordering lies with the restaurant point of sale (POS) system. Tableside Ordering System.

Technology 78

Technology Ordering Mobile Ordering Point of Sale 78

Aaron Allen & Associates

MARCH 19, 2020

It’s amazing how fast this crisis is moving and how transformative and long-lasting the consequences will be globally. Mayor Muriel Bowser announces a new rule mandating restaurants and bars maintain capacity of less than 250 people. Similarly, Boston Mayor Marty Walsh orders restaurants, bars, and nightclubs reduce capacity by 50%.

2020 130

2020 Point of Sale Guest Recovery Government 130

EATER

MAY 16, 2023

I worked back of house at Boulettes Larder and Michael Mina , then went to front of house at Saison. During the school year, I worked at Spoke Wine Bar. Olszewski founded Nomadica , a collection of canned wines, as a response to this issue and to offer an alternative to the unsustainable packaging of traditional wine.

Sustainability 78

Sustainability Back of House Front of House Agriculture 78

EATER

JANUARY 5, 2022

On a theater-sized screen set up at the front, I watch as a drone flies over a low, sunny suburb, bypassing highways and beaches and nondescript homes, where in the backyards everyone cranes their necks to see what this spidery black object is zooming across the sky. Why should you ever have to leave the house? What a bold future.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Modern Restaurant Management

OCTOBER 16, 2019

“Fast food options usually fall into two buckets: fast, healthy, and unaffordable, or fast, unhealthy, and affordable and nothing in between. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co. Minimal Waste – Ono’s food truck is designed to be environmentally sustainable.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

OCTOBER 23, 2019

Dirty Fingers – transforming the fast food game with elevated burgers, hot dogs, wings, fries and more. In this edition of MRM News Bites, we feature The Local Culinary, Ordermark and DoorDash, Lavu and Omnivore, Revel and 7shifts, Tocaya Organica and Postmates, bd’s Mongolian Grill and Lightspeed POS. Local Culinary Expanding.

Point of Sale 77

Point of Sale Customer Experience Customer Service Front of House 77

7 Shifts

APRIL 13, 2021

Integrating sales and data into scheduling ?? When scheduling, Crumpton and his team use 7shifts’ projected sales—which is based on historical sales data that they import from their CAKE Point of Sales system , which integrates with the 7shifts’ platform. They're almost spot-on…” says Crumpton.

Front of House 370

Front of House Point of Sale Back of House Franchise 370

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

KaTom

JUNE 15, 2020

As people look to take a break from kitchen duties, feeding their families every night during social distancing, KaTom is suggesting some takeout restaurants for a handful of cities across the country. We hope these contributions to the pantheon of restaurant advice help hungry folks in these cities and give local businesses a boost.

Food Truck 78

Food Truck Seasonal Menu Front of House Back of House 78

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. “We owed this rebrand to our fan-base of customers, franchisees and budding investors to experience our brand in an optimized and energized way.” ” Ike's Loves Bangin' Buns.

Franchise 188

Franchise Franchising Food Fast Casual 188

Apicbase

FEBRUARY 29, 2024

Restaurant sales in the US grew from $842.3 2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. At first glance, some stats might seem to contradict each other. Often, this is because the people surveyed vary in age and location. Let’s dig in. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

AUGUST 11, 2021

Thus far in 2021, the company has expanded across Las Vegas at the Convention Center, LINQ Hotel, and Arizona Charlie’s Boulder Casino, as well as reopened with the unveiling of the new Virgin Hotel. “Dunkin’ continues to modernize with convenience at the forefront. Getting Hotter at Dave's.

Franchise 180

Franchise Franchising Fast Casual Sports 180

Modern Restaurant Management

NOVEMBER 19, 2020

In this edition of MRM News Bites, we feature restaurant community support endeavors, new tech and a little holiday fun. Supporting Independents. Ocean Spray Cranberries, Inc. launched the Ocean Spray Farmers for Chefs Alliance with the goal of helping as many qualifying independent restaurants as possible cover rent, utilities, and payroll costs.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

JANUARY 27, 2020

Replacing error-prone handwritten scribbles and shouts, Ultimate is a digital workflow solution, connecting the front- and back-of-the house directly with diners and creating a transparent view into their order status – whether diners order for pickup or delivery on Grubhub, at an in-store kiosk, or directly with a cashier.

Catering 122

Catering Mobile Ordering Customer Service Leadership 122

Modern Restaurant Management

FEBRUARY 6, 2020

over the years, our family has always made a point of eating at CPK. . over the years, our family has always made a point of eating at CPK. As part of its accelerated global growth focus, CPK intends to further expand in Canada, including to Vancouver, British Columbia and Toronto, Ontario. Giorgio Minardi and Naheed Shariff.

Franchise 153

Franchise Franchising Fast Casual Customer Experience 153

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Takeout For Good.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Event Planning Is Back. With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

MAY 7, 2020

The pink and blue horse illustration at the top of this article is not clickbait. It’s an example of what Prague’s Manifesto Market is doing as part of its reopening operation. “But the desire is in the air to get back to social life and reconvene the life that has been paused for over two months.

Food Safety 204

Food Safety Front of House Back of House Seating 204

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp's Economic Impact Report. Key findings for the restaurant industry include: Restaurant Closures Data. Restaurants had a high rate of permanent closures.

2020 180

2020 Travel Food Safety Consumer Goods 180

EATER

MAY 10, 2023

Under the classic model, management (the chef and front-of-house general manager) works 80 hours a week, doing the labor of what should be three people. Using a limited-service model, diners order at the front counter. I could make this dish at home for $5,” goes the refrain. It didn’t make sense to Bornemann.

Sustainability 54

Sustainability Front of House Back of House Food Order 54

Mad Mobile

MARCH 8, 2024

You may feel overwhelmed by the choices in front of you, but there are some factors that you need to consider first. Hardware At CAKE, we love the iPad platform for its stability and flexibility. They’re durable and flexible enough to go from fast casual to fine dining. In the kitchen, though, bigger is better.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Modern Restaurant Management

MARCH 13, 2020

CV Partners, LLC, completed the previously announced acquisition of Diversified Restaurant Holdings, Inc. (“DRH”), one of the largest franchisees for Buffalo Wild Wings® ("BWW") with 64 sports bars across five states. Buffalo Wild Wings, founded in 1982, is the largest sports bar brand in the United States.

Franchise 145

Franchise Franchising Customer Experience Customer Service 145

Apicbase

MARCH 28, 2024

That means you are collaborating with multiple stakeholders who each have their own data points to focus on. All come with their own data sets and metrics – food cost, inventory variance, sales numbers, the list goes on. But with so many kitchen management systems vying for your attention, you need to narrow down the options.

Management 52

Management Management Point of Sale Kitchen Safety 52

EATER

MAY 19, 2020

Dining out right now will come with certain risks. Here’s what you can do to keep yourself and others around you safe. America is in the early stages of reopening. After weeks of stay-at-home orders, more than 30 states have allowed nonessential businesses to reopen. In some states, reopenings have moved forward even as the number of cases rises.

Cash Management 142

Cash Management Fast Casual Fine Dining Food Safety 142

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

DECEMBER 9, 2019

This edition of MRM News Bites features The American Food Association, Branch and Delaget, Restaurant Revolution Technologies, Popmenu, The Greene Turtle Sports Bar and Grille, ParTech, Casio America, Radobank, Koomi and Helios, Cudos, Postmates and TGI Fridays and Catania Oils. Best Korean Restaurant: BCD Tofu House. Los Angeles, CA.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

KaTom

JUNE 4, 2020

As people look to take a break from kitchen duties, feeding their families every night during social distancing, KaTom is suggesting some takeout restaurants for a handful of cities across the country. We hope these contributions to the pantheon of restaurant advice help hungry folks in these cities and give local businesses a boost.

Food Truck 122

Food Truck Front of House Back of House Social Media 122

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. Ordermark Raises $120M in Series C Funding. Ordermark closed its $120M Series C funding round led by Softbank Vision Fund 2[1] and joined by returning investor Act One Ventures.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

DECEMBER 13, 2019

HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., This edition of MRM News Bites features NLRB, IHOP, Fourth, Ordermark, Chica’s Tacos, Thanx, Chowly and EZCater, Corner Bakery, Fountainhead Taproom and PourMyBeer and Epson America. Flip’d by IHOP.

Mobile Ordering 100

Mobile Ordering Catering POS Customer Experience 100