7 Shifts

MAY 10, 2021

He's a chef and the founder of Best Served Creative , a platform for hospitality works of all levels to tell their stories and make the industry better. Among the great insights Jensen brought were six red flags to avoids in the hiring process on both sides. It's not enough to just go "Hey, hiring line cooks. Reina (Form.

Hiring 370

Hiring Back of House Tip Distribution Insurance 370

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. If your restaurant is a number one hit in your area, it may serve you well to open up the exact same concept elsewhere. Table of Contents.

Management 370

Management Management Document Hiring 370

Restaurant365

MARCH 12, 2021

Sweet Lou’s , a northern Idaho favorite known as “a family place,” has two locations — Sweet Lou’s Restaurant and Bar in Ponderay and Sweet Lou’s Restaurant and Tap House in downtown Coeur d’Alene. Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs. ” Challenge.

Hiring 78

Hiring Demo Communication Back of House 78

Modern Restaurant Management

MARCH 1, 2022

Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house. A recent survey of restaurant operators by the University of South Florida School of Hospitality found that hiring and turnover was their number one challenge.

Front of House 228

Front of House Loyalty Program Back of House Training 228

7 Shifts

SEPTEMBER 10, 2021

Attempts have been made to eliminate tipping altogether, but many restaurants ended up reverting back to a traditional tipping system. It also eliminates some of the downsides of tipping like inconsistent wages, an emphasis on “good tables,” and an individual mentality among serving staff. Table of Contents. What is tip pooling?

Tip Distribution 370

Tip Distribution Management Management Back of House 370

Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. With our partnerships, we’ve had the opportunity to create, pilot, and implement more automated solutions that are ideal to serve the needs of our partners. Across the U.S.,

2023 168

2023 Front of House Back of House 2022 168

Restaurant Engine

FEBRUARY 24, 2021

Hiring good staff is integral to your overall customer dining experience. With more than two and a quarter million waitstaff in the United States, competition is fierce, and hiring just the right team members can be crucial to your restaurant’s success. This is why hiring correctly and for longevity is crucial for your restaurant.

Hiring 65

Hiring Website Management Customer Service Customer Experience 65

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307

FOH BOH Food Safety Customer Service 307

Marketing4Restaurants

MAY 23, 2022

Hiring for restaurants is the number 1 problem for so many restaurants around the world right now. Going back to the vegetarian restaurant example, if you employ vegetarians to work in your restaurant too, your customers will get the best experience. Restaurants where their mission is a fundamental part of what they do.

Hiring 52

Hiring Front of House Back of House Food Supply 52

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??

Book 370

Book Management Management Restaurant Law 370

The Restaurant Times

AUGUST 5, 2022

You’ve invested a lot in them, so removing them (or letting them go) would mean investing capital and beginning the new hiring program again. But how can you retain employees, and if you can’t retain them, how do you hire new ones in 2022? Employee retention is the capacity of an organization to retain its staff. Let’s discuss. .

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

7 Shifts

JANUARY 7, 2020

The people you hire to run your restaurant can make or break the business. By using values-based hiring to find team members who are a good fit for your restaurant’s culture. Don’t fret if you’ve made hiring decisions based on other criteria; you can still keep your employees engaged, but it’s going to take some work.

Employee Relations 349

Employee Relations FOH BOH Certification 349

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Hospitality is greater than the sum of its parts.

Technology 221

Technology Front of House Back of House Dietary Restrictions 221

7 Shifts

FEBRUARY 26, 2021

Yet it's better for your bottom line when you don't have to kick a percentage back to a vendor. Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. Let’s Start With the Why.

Front of House 191

Front of House Mobile Ordering Loyalty Program Back of House 191

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

Marketing4Restaurants

MAY 23, 2022

Hiring for restaurants is the number 1 problem for so many restaurants around the world right now. Going back to the vegetarian restaurant example, if you employ vegetarians to work in your restaurant too, your customers will get the best experience. Restaurants where their mission is a fundamental part of what they do.

2022 52

2022 Hiring Front of House Back of House 52

Culinary Cues

SEPTEMBER 15, 2022

When a destination welcomes more people than there are restaurant seats then even the mediocre seem to thrive but check back in a year or two and you will probably find a new owner, a new concept, and a different shot at success. Ironically, there is always room to be great and there is plenty of room to be mediocre. Plain and simple.

Fine Dining 396

Fine Dining Front of House Customer Service Customer Experience 396

7 Shifts

OCTOBER 12, 2022

There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. This guide will cover some of the most popular methods for restaurant tip payouts, and offer some pros and cons for each so that you can decide what will work best for your establishment.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

Modern Restaurant Management

AUGUST 16, 2021

Looking back on my last few articles, I have focused on facts, on technology and on the hard time that we are all having hiring staff. They visited her every day until she was able to come back to work. Imagine you have a restaurant that seats 120 and you have only one bartender and one server to handle the front-of-the-house.

Front of House 204

Front of House Cash Management Back of House Hiring 204

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. In this article, we discuss the most common restaurant positions so you’ll have a better idea of who you need to hire for your business.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

7 Shifts

JANUARY 14, 2020

When staff are engaged in their work, they perform better and generate more revenue for their employers. Formalizing an employee engagement program helps restaurants keep staff happiness top of mind. But don’t worry; your employee engagement program doesn’t have to be fancy, expensive, or resource-intensive. They do the bare minimum at work.

Loyalty Program 367

Loyalty Program Front of House Back of House Customer Experience 367

Restaurant365

JUNE 17, 2022

Apps are more intuitive than ever, websites are smarter and technology can help hiring and retention, delivery and operations. Libby Wang, who handles global marketing for Segway Robotics said the main job of this robot is to serve food from the kitchen to the table and bus dirty dishes. Hiring and onboarding technology.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Modern Restaurant Management

JANUARY 11, 2024

Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. Remember just saying thank you or giving a pat on the back isn’t enough. For front of house workers set goals on the number of turnovers of tables or good reviews.

Management 151

Management Management Back of House Customer Service 151

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Streamline the front of house.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

NOVEMBER 15, 2021

Most notably, persistent hiring challenges, rising costs, and uncertain supply chains have made profitability more precarious. Simplify Front of House Processes. Many of these processes will remain even after the pandemic, presenting opportunities to deploy automation technologies to simplify front of house processes.

Training 173

Training Front of House Food Safety Back of House 173

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Back-of-House and Front-of-House are an even split. Table of Contents. What about managers?

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Culinary Cues

OCTOBER 24, 2020

Far too many times the menu takes a back seat to all other planning that will lead to serious miscalculations along the way. General Motors would never build and equip an auto plant, hire the entire staff, and create a marketing strategy until the car they intend to build is designed, prototyped, and presented to various focus groups first.

Menu 391

Menu Seasonal Menu Front of House Café 391

ChefMod

SEPTEMBER 22, 2021

How to Get Staff Back to Stay As things have gotten back to normal in some areas, restaurants are struggling with a new dilemma: historic labor shortages. Some restaurants are getting creative to get their staff back.

Front of House 52

Front of House Back of House Employee Relations Coupons 52

Modern Restaurant Management

JULY 13, 2020

While states have opened back up and businesses are navigating their "new normal," they’re now facing an uptick in COVID-19 cases. People have been both eager and hesitant to venture back out into the world as stay-at-home orders have lifted. A recent survey found 72 percent of employers have had to hire for new roles.

Consumer Goods 210

Consumer Goods Food Safety Customer Service Hiring 210

Sante

DECEMBER 8, 2020

With the right technology, your kitchen staff can worry less about staying on track and focus more on producing quality food that leaves customers wanting to come back for more. The restaurant industry especially tends to rely on word of mouth when it comes to hiring, but aim to dig a little deeper when choosing whom to bring onto your staff.

Front of House 130

Front of House Operations Back of House POS 130

7 Shifts

MARCH 11, 2020

Furniture & Equipment Restaurant equipment can set you back between $100,000 and $300,000. things like interior design and a paint job, you’ll need to hire licensed contractors to execute your ideas safely. Keeping a restaurant running is one thing, but investing in a new restaurant is a whole other undertaking.

License 354

License Cash Management Inventory Food Supply 354

Cheetah

DECEMBER 20, 2021

Some utilize commissary kitchens serving numerous restaurants, while others bring mobile trailers or container kitchens to parking lots. Ghost kitchens, a delivery-only restaurant model with no physical space for dine-in, have become essential lifelines during the pandemic. Ghost kitchen start-ups have raised over $22.2 Reef Global.

Front of House 148

Front of House Food Supply Back of House Fine Dining 148

7 Shifts

AUGUST 5, 2020

Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ? Many have POS integrations and can automate tickets for the back-of-house (BOH) team. The order fulfillment process gets slowed down if your staff don’t know who is responsible for what.

Delivery 341

Delivery Food Email Marketing Front of House 341

Open for Business

SEPTEMBER 27, 2022

This blueprint functions as a map of the entire restaurant space, both back of house and front of house. DIY or hire a pro? Back of house. Front of house. DIY or hire a pro? Given the importance of a floor plan, it’s reasonable to hire an expert if budget allows. Back of house.

Front of House 78

Front of House Back of House Fine Dining Kitchen Safety 78

Modern Restaurant Management

SEPTEMBER 13, 2023

Restaurant employees play an integral role in the dining experience, representing the building blocks of delightful guest experiences, ultimately creating loyal patrons who come back for more. However, in today's economic environment, restaurant staffing is being put to the test, posing a bigger challenge today than ever before.

Management 156

Management Management Coaching Front of House 156

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. A hiring manager wants to know how you handle a very real, stressful part of the job. Are you a restaurant owner looking for question to ask potential candidates? Table of Contents. How to Answer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397