Restaurant Clicks

JULY 22, 2025

Each one has built a solid reputation for serving food people keep coming back for. 30 – Hog Heaven BBQ Source: Hog Heaven BBQ Hog Heaven BBQ in Laurel is a local go-to for classic Southern-style barbecue, served from a small spot on Ellisville Boulevard. Many are family-run, and their methods have been passed down over time.

Back of House

7 Shifts

NOVEMBER 25, 2024

There will *always *be something your staff can do to enhance a patron’s dining experience. As a restaurant manager or operator, you are the driving force in productivity – leading your staff and keeping customers happy. However, productivity is more easily trained than managed.

Mobile Ordering

Restaurant Clicks

JULY 21, 2025

What they all have in common is a real passion for barbecue and a steady following from people who keep coming back. What they all have in common is a real passion for barbecue and a steady following from people who keep coming back. They also make their sauces and desserts in-house.

Back of House

Restaurant Clicks

JULY 18, 2025

These are the places people keep coming back to, not just for the food but also for the experience and the way they treat their customers. These are the places people keep coming back to, not just for the food but also for the experience and the way they treat their customers. Keep reading to see which BBQ places made the cut. #30

Back of House

ChowNow

FEBRUARY 12, 2025

Whether its a loyalty program, strategic promotions, or email marketing campaigns, great marketing isnt just about attracting new customersits about keeping the ones you already have coming back. 4 Reasons Why You Cant Ignore Restaurant Marketing in 2025 Restaurant marketing in 2025 isnt just a nice-to-haveits a necessity.

2025

Modern Restaurant Management

JUNE 27, 2025

With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. At the same time, U.S. chain sales grew just 3.1

Loyalty Program

EATER

APRIL 8, 2025

Another couple traveling from San Diego back home to Warren County, Ohio, brought their own food but also sometimes hit the dining car. The people who have made homemade food part of train culture tend to have ideas about self-sufficiency, food sovereignty, and going back to the land. Of course they eat the same way.

Training

ChowNow

MARCH 21, 2025

On the other hand, when you know exactly who your ideal customers are, you can craft an experience that resonates with customers on a deeper, emotional level, creating a connection that will keep them coming back for years. Key customer factors that influence dining preferences, from demographics to behavior.

Marketing

Restaurant Clicks

JULY 28, 2025

30 – Cotton BBQ Source: Cotton BBQ Cotton BBQ in Bowling Green is known for its Texas-style barbecue cooked fresh daily over a wood-fired pit. 29 – LX BBQ Source: LX BBQ LX BBQ in Lexington is one of Kentucky’s newer barbecue spots, but it’s already building a strong local following.

Fast Casual

Modern Restaurant Management

MARCH 11, 2025

According to Mastercard Contactless Consumer Polling, more than half of Americans are now using some form of contactless payment, and several sources state that adoption rate is accelerating amongst younger consumers. The past five years have reinforced the critical intersection of digital and hospitality in the restaurant industry.

Front of House

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. I have been fortunate to work with Sleepy Bee Cafe since its founding in 2013.

Certification

Restaurant Clicks

AUGUST 1, 2025

30 – Cowlicks Source: Cowlicks Cowlicks is a Texas-style barbecue pop-up based in New Orleans, usually set up at The Crown and Anchor English Pub. 29 – JAC’s Craft Smokehouse Source: JAC’s Craft Smokehouse JAC’s Craft Smokehouse in West Monroe is known for smoked meats that are full of flavor and cooked until tender.

Back of House

EATER

MAY 28, 2025

. | Courtesy of Sabine Caf Rich Fox of Sabine in Seattle says leaning more casual has helped his bottom line A version of this post originally appeared on May 28, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.

Seating

ChowNow

JANUARY 23, 2025

You need ideas that will wow new customers and get the regulars excited to come back in. In-house promotions Leverage customers presence in-store by using flyers, table tents, A-frames, and mentions at the bottom of receipts. Are your regulars ordering the same drink and entree every time they come in?

Events

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Its tough, and cant be done passively. Great restaurant operations dont happen by accident.

Operations

Restaurant Clicks

JULY 29, 2025

30 – Arizona BBQ Shack Source: Arizona BBQ Shack Arizona BBQ Shack in Scottsdale has been serving Southwest-style barbecue since 2016 under new ownership. The meats are seasoned with house dry rubs and slow-smoked over wood for up to 14 hours. Many guests come back for the homemade sauces and fresh-baked cookies.

Back of House

7 Shifts

NOVEMBER 14, 2024

Proper staff training keeps your team knowledgeable, confident, and able to provide the kind of customer service that keeps guests coming back. Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Focused training also speeds up the onboarding process.

Training

ChowNow

FEBRUARY 21, 2025

Instead of just listing Cheeseburger, try something more enticing: Juicy half-pound Angus beef burger with melted cheddar, crisp lettuce, and house-made garlic aioli. Thats why the smartest approach is to use these apps as a tool , not your main source of online orders. Thats where local SEO and direct online ordering come in.

Online Ordering

Restaurant Clicks

JULY 19, 2025

30 – Kendall’s BBQ Source: Kendall’s BBQ Kendall’s BBQ in Georgiana, Alabama is a roadside stop known for its wood-smoked meats and laid-back setup. 30 – Kendall’s BBQ Source: Kendall’s BBQ Kendall’s BBQ in Georgiana, Alabama is a roadside stop known for its wood-smoked meats and laid-back setup.

Back of House

Restaurant Clicks

JULY 23, 2025

These places have earned a following not just for their food but for the people behind the grill and the warm welcome that keeps folks coming back. Fried pies and other rotating desserts are also available, adding a sweet option for those dining in or taking out. Arkansas is known for its deep roots in barbecue culture.

Back of House

Restaurant Clicks

JULY 30, 2025

It’s not just about who has the biggest name, but who consistently serves quality food and keeps people coming back. 30 – Big Ant’s BBQ Source: Big Ant’s BBQ Big Ant’s BBQ in Glassell Park, Los Angeles, has built a strong following since opening in 2019. Keep reading to find out who made the cut. #30

Outdoor

ChowNow

FEBRUARY 13, 2025

Whether its the inspirational story behind why you started your restaurant, the effort that goes into each and every one of your dishes, or your commitment to standards like only using locally sourced ingredients, your website ensures your unique voice is heard. A well-designed website does more than just make a good first impression.

Social Media

Restaurant Clicks

JULY 24, 2025

30 – Robb’s Smokehouse Source: Robb’s Smokehouse Robb’s Smokehouse in Shawnee serves up traditional Oklahoma barbecue with a focus on wood-fired meats and homestyle sides. The place has a laid-back feel with indoor seating and a drive-through that makes it easy for busy days.

Fast Casual

ChowNow

MARCH 27, 2025

This allows you to avoid paying the 25-30% third-party commission fees and keep more revenue in-house. A $16 sandwich might feel like a splurge at a deli, but totally reasonable at a trendy caf that sources local, organic ingredients and has a curated vibe. Set prices too low, and youre leaving money on the table.

Pricing

Restaurant Clicks

JULY 18, 2025

These are the places people keep coming back to, and for good reason. #30 30 – Jomax BBQ Source: Jomax BBQ Jomax BBQ in Metter is known for its no-frills, wood-smoked barbecue served in a rustic, cabin-style setting. 29 – Dixie Q Source: Dixie Q Dixie Q in Brookhaven is known for its wood-smoked barbecue and steady quality.

Seasonal Menu

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. For the first part, click here and for the second part, click here. Data, Data, Data.

2025

The Rail

JULY 18, 2025

By Rebecca Smith, Contributor In today’s restaurant industry, sustainability is no longer a nice-to-have — it’s expected. Diners are increasingly conscious of the environmental impact of their meals, not just in terms of ingredients, but also how their food is packaged. And those things, in turn, can impact your bottom line more than you'd expect.

Compost

EATER

FEBRUARY 18, 2025

My husband and I have traveled over 1,000 miles from our home in Mumbai for a single meal: a 14-course tasting menu at Indias hottest dining destination, Naar. Naar Dining at Naar. Helmed by chef Prateek Sadhu, the restaurant team periodically scours the nearby pine forests and river beds for wild fruits, berries, and herbs.

Travel

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. The report analyzed data from more than 30,000 QSR restaurants that generated a total of 4.5 billion transactions and $67 billion in sales in 2024. labor costs at 3 percent.

Fast Casual

ChowNow

MARCH 20, 2025

Whether theyre grabbing takeout, dining in, or ordering delivery, diners dont have patience for long waits or clunky systems. Without reliable data, these decisions are just educated guesses, and operators are left piecing together reports from multiple sources. But it doesnt have to be this way. The result?

Operations

Future Food

NOVEMBER 27, 2024

From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Source mccrindle.com.au Perhaps oddly and yet understandably, premium dining spending has increased… but only through average spend. Tough times call for more comfort food.

Hospitality

SpotOn

APRIL 1, 2025

However, getting more guests in seats through outdoor dining can also come at a cost, both in time and money. No more back and forth from tables to the POS. Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Patios can be quite lucrative. Live music.

Seating

Squirrel Systems

FEBRUARY 13, 2025

Enhancing Customer Loyalty with Data-Driven Personalization In todays competitive dining landscape, personalized service is key to building customer loyalty. In 2025, your POS system will be more powerful than ever in helping you deliver tailored dining experiences that keep customers coming back.

2025

Restaurant Clicks

APRIL 30, 2025

30 Martin’s Bar-B-Que Joint Source: Instagram Martin’s Bar-B-Que Joint has earned a solid following in South Carolina for its focus on traditional, low-and-slow cooking. 30 Martin’s Bar-B-Que Joint Source: Instagram Martin’s Bar-B-Que Joint has earned a solid following in South Carolina for its focus on traditional, low-and-slow cooking.

Sourcing

Indoor Media

JANUARY 16, 2025

From hand-tossed dough to house-made sauces, thoughtfully sourced toppings, to the perfect bake, your product is the fastest way to inform customers that you know what you’re doing. When your pizza stands out, it enhances your entire operation and keeps customers coming back for more. That’s the power of exceptional pizza.

Website Management

Restaurant Clicks

MAY 6, 2025

30 Scott’s Kitchen and Catering Source: Instagram Scott’s Kitchen and Catering at Hangar 29 is a standout barbecue destination in Kansas City, Missouri, renowned for its expertly smoked meats and welcoming atmosphere. . #30 29 Smoke N Bones BBQ Source: Instagram Smoke N Bones BBQ, located at 6417 Hampton Ave in St.

Seasonal Menu

ChowNow

MAY 16, 2025

A great dining experience starts long before someone walks through your door. 77% of diners visit a restaurants website before they dine in or order takeout or delivery. Nearly every customer journey begins with a search on Google, then a scroll through several restaurant websites before something catches their eye.

Mobile Ordering