Culinary Cues

AUGUST 4, 2022

Thinking that the way to recover from the financial pains of a once in a century pandemic is to cut back on quality product and service and push the ceiling on pricing is short-sighted and ill-conceived as a strategy. Well then – what will? Try apathy on for size. It infects others who are easily convinced that it is the way it needs to be.

Front of House 429

Front of House Back of House Coaching Customer Service 429

7 Shifts

OCTOBER 1, 2024

Knowing these customer experience factors can help you create a positive and welcoming environment that will keep guests coming back for more. These days, a restaurant's reputation is built on more than the taste of its food. They must also focus on creating memorable experiences for customers at every touchpoint.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. According to Administrator of the U.S. Small Business Administration (SBA) Jovita Carranza and U.S. Treasury Secretary Steven T. Mnuchin SBA resumed accepting PPP loan applications on Monday, April 27 at 10:30AM EDT from approved lenders on behalf of any eligible borrower.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. According to Administrator of the U.S. Small Business Administration (SBA) Jovita Carranza and U.S. Treasury Secretary Steven T. Mnuchin SBA resumed accepting PPP loan applications on Monday, April 27 at 10:30AM EDT from approved lenders on behalf of any eligible borrower.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. “I found inspiration on my travels.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. So how do you stack your bench and coach your own team to maximum efficiency? PLAY 2: Onboard & Train Your Seasonal Staff. Without proper training and engagement opportunities, your seasonal staff can keep sales in the minor leagues.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

EATER

JUNE 28, 2023

Deep dish gets the fine dining treatment | Chuck Hodes/FX A 15-year restaurant veteran, The Bear ’s culinary producer is responsible for the show’s food as well as the cast’s cooking skills Courtney “Coco” Storer has worked in some of the world’s most vaunted kitchens, including Verjus in Paris, both as a chef and in the front of house.

Seasonal Menu 246

Seasonal Menu Front of House Food Back of House 246

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JULY 30, 2021

Furthermore, a recent study by SaverLife sponsored by the FINRA Foundation found that savings balances above just $250 are correlated with increased housing security, ability to pay utility bills, and avoiding high-cost borrowing. “We are very excited about our partnership with SaverLife. .

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Ken Burgin

DECEMBER 8, 2021

In this episode, I talk with team culture and facilitation expert Leanne Hughes about how to use facilitation skills to overcome some of the hesitation attached to restaurant, cafe and foodservice training. Maybe the in-house facilitator’s job is to set up the structures, organise the times, and let people get on with it.

Training 113

Training Hospitality Coaching Website Management 113

Embrace the Suck

JUNE 13, 2022

I want to share with you some of the challenges that I faced back in the 90s when I opened my first restaurant… Up to that point I had been in the industry for 15 years. Back then I thought that knowing how to run a restaurant was all I needed. I can look back now and I describe it as falling into quicksand.

Back of House 44

Back of House Food Truck Point of Sale Take-out 44

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

The Rail

OCTOBER 3, 2024

Because foodborne illness is so prevalent, and the consequences so severe, every member of your staff should be trained on the basics of food safety. In this article, we’ll cover training for different roles in the restaurant industry, giving you all the tools you need to keep your food illness-free and your reputation spotless.

Food Safety 130

Food Safety Front of House Kitchen Safety Food 130

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. I can tell you from working with over 2200 independent restaurants over the last 12 years that in any market regardless of current economic conditions…a lot of restaurants struggle (20%), and some just survive (60%). They focus on the wrong things.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

7 Shifts

MARCH 29, 2023

He joined us on the Pre-Shift podcast to chat about bartaco's embrace of tech, their unique approach to training and career development, radical wage structure, and how all of those practices have them poised for growth in 2023. What is your brand doing to give back? What does your brand mean? Or what are your green initiatives?'

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Modern Restaurant Management

MARCH 13, 2020

BWW Franchisee Acquisition Completed. CV Partners, LLC, completed the previously announced acquisition of Diversified Restaurant Holdings, Inc. (“DRH”), one of the largest franchisees for Buffalo Wild Wings® ("BWW") with 64 sports bars across five states. DRH’s common stockholders received $1.05 per share in cash.

Franchise 364

Franchise Franchising Customer Experience Customer Service 364

Modern Restaurant Management

MAY 28, 2021

He continued by highlighting areas where the company outperformed the industry in growth and how the organic quick-serve restaurant continues to meet and exceed serving its guests amidst the unique demands of COVID-19. million guests. “The Juicey Awards are about honoring our passionate store owners.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Black Box Intelligence

NOVEMBER 17, 2022

Full-Service Back-Of-House Staffing Improves, But Training and Coaching Needs Increase as Average Tenure Drops. At the end of Q3 and before the heavy volume holiday season commences, full-service restaurants have shored up their back-of-house staff. In fact, October’s same-store sales growth of +5.2%

Front of House 98

Front of House Back of House Fast Casual Fine Dining 98

EATER

JULY 14, 2021

The earliest cookbooks were light on instruction and heavy on assumed knowledge — a style our recent, prescriptive recipe-obsessed food culture is now looping back to You don’t need a recipe. So chastises the back cover of Sam Sifton’s new book New York Times Cooking: No-Recipe Recipes , which, despite its own pretensions, is full of recipes.

Book 290

Book White Paper Back of House Document 290

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. Curry Up Now attracted a new investment from seed-stage venture capital firm Liquid 2 Ventures (L2V). " Benihana Plans Franchise Expansion. Select U.S.

Franchise 340

Franchise Franchising 2020 Leadership 340

Modern Restaurant Management

DECEMBER 12, 2019

Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

Franchise 275

Franchise Franchising Loyalty Program Book 275

The Food Corridor

APRIL 21, 2021

These forward-thinking programs offer training, guidance, support, and funding, as well as access to the kitchen space and equipment needed to take a food business to the next level. For those ready to launch, the Incubator includes access to the shared kitchen, training, and funding to help you launch your product and take it to market.

Food 98

Food Coaching Food Truck Website Management 98

Restaurant365

APRIL 26, 2022

The hiring crunch is especially tough for back-of-house employees, such as line cooks and dishwashers, who historically have made lower wages than many front-of-house employees like servers. Finally, there is also the cost of training new employees and a period of lost productivity as they learn their responsibilities.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Restaurant Clicks

SEPTEMBER 8, 2021

Savor Weinkeller Tide and Vine Oyster House Red Coach Inn The Griffon Gastropub AG Inspired Cuisine Bakery Restaurant & Lounge Flying Saucer Restaurant Niagara Brewing Company Pho Xyclo Queen Charlotte Tea Room Zaika Indian Cuisine & Bar Wine on Third Top of the Falls Skylon Tower Casa Mia Ristorante Hard Rock Cafe.

Dietary Restrictions 78

Dietary Restrictions Coaching Online Ordering Seasonal Menu 78

Restaurant365

JANUARY 13, 2021

When you are able to lower your prime cost, even by a few percentage points, that is profit added back directly to your bottom line. As you work to empower your managers, think about the process as more like a coach and make sure all your managers understand your approach. Train Managers to Control Food and Labor Costs.

Management 15

Management Management Point of Sale Food Supply 15

Restaurant365

JANUARY 13, 2021

When you are able to lower your prime cost, even by a few percentage points, that is profit added back directly to your bottom line. As you work to empower your managers, think about the process as more like a coach and make sure all your managers understand your approach. Train Managers to Control Food and Labor Costs.

Management 78

Management Management Point of Sale Food Supply 78

Black Box Intelligence

NOVEMBER 17, 2022

Full-Service Back-Of-House Staffing Improves, But Training and Coaching Needs Increase as Average Tenure Drops At the end of Q3 and before the heavy volume holiday season commences, full-service restaurants have shored up their back-of-house staff. In fact, October’s same-store sales growth of +5.2%

Front of House 40

Front of House Back of House Fast Casual Fine Dining 40

7 Shifts

NOVEMBER 15, 2024

Look for examples in their answers that demonstrate their team management and training skills, as well as their approach to maintaining kitchen standards. Asking the appropriate kitchen manager interview questions can reveal whether a candidate has the experience, skills, and abilities that your restaurant needs.

Back of House 195

Back of House Management Management Operations 195

Apicbase

MARCH 17, 2023

Because technology integration allows your business systems to talk, it improves communication between the kitchen and front-of-house staff. In addition, it automates back-of-house operations so your teams can focus on creating epic food and customer experiences. There is good and bad news. What tech does your restaurant need?

Customer Experience 52

Customer Experience Consumer Goods Customer Service Food Order 52

Apicbase

MAY 30, 2024

Therefore, the chances for errors and miscommunication between your front-house person and the back-house person are nearly nonexistent. Therefore, the chances for errors and miscommunication between your front-house person and the back-house person are nearly nonexistent. Let’s find out.

POS 52

POS Inventory Cash Management Point of Sale 52

Kounta

SEPTEMBER 2, 2019

Instead, we build technology that helps you do what you’re actually trying to do, and the administrators get the benefits automatically on the back of that. From the coffee cart operator to the ritziest restaurant in town, every business owner in the hospitality industry has their own way of doing things. Why is POS the main focus for Kounta?

Hospitality 40

Hospitality Point of Sale POS Coaching 40

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. You're classically trained. She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. But first, Reed recounts how she followed her husband into restaurants. "I

Front of House 370

Front of House Back of House Take-out Book 370

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Diners Show Holiday Spirit. “This is a challenging time for both consumers and businesses. . Hassle-free holiday meals.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

EATER

NOVEMBER 12, 2024

Scott Suchman This year, we found ourselves blissfully forgetting about the world outside the dining room, and settling into meals that felt exciting, confident, and joyful Dining out should be a lot of things — nourishing, thought-provoking, less than a week’s rent — but one that can be easy to forget about is fun.

Seasonal Menu 362

Seasonal Menu Fine Dining Front of House Back of House 362

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. PPP Forgiveness Links and EZ App. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

EATER

MAY 21, 2024

Back then, they weren’t particularly glorious or noteworthy, they were just everywhere. It’s a dish of many names — cold plate, cold salad plate, tri-salad plate, salad trio. You know them: chilled plates with ice cream scoops of protein-based, mayonnaise-bound salads, a big scoop of cottage cheese with fruit, and pickles, lots of pickles.

Back of House 355

Back of House Coaching Seasonal Menu 2023 355

7 Shifts

MARCH 31, 2023

If your managers are actually spending time with people and really kind of connecting with them and setting goals for them and saying, ‘Hey, you're a food runner now, but I want you to be a server in six months or a year, or maybe you wanna be a chef one day, like, let's get you training there.’ “Take better care of your staff.”

Hiring 195

Hiring Front of House Back of House Document 195