Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.

2024 210

2024 Loyalty Program Cash Management Customer Experience 210

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. 2020 was a year that the restaurant industry won’t soon forget.

2021 370

2021 Front of House Social Media Back of House 370

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm. What are the trends that will continue and what will go back to the way it was? Takeout is king.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm. What are the trends that will continue and what will go back to the way it was? Takeout is king.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Modern Restaurant Management

JUNE 14, 2022

It’s also more prevalent than some restaurant owners and managers might want to believe. A POS system is much more than a cash register or a checkout counter and its capabilities extend beyond that. In a restaurant setting, an order cannot be placed without a point-of-sale system. Restaurant theft is expensive.

Point of Sale 198

Point of Sale Kitchen Safety Back of House Inventory 198

Clover - Restaurants

JUNE 6, 2024

Most great restaurants need great restaurant managers. These employees are generally entrusted to mitigate customer complaints, create shift schedules, handle cash drawers and bank deposits, help employees navigate interpersonal conflicts, and even hire employees on behalf of ownership. The question is, how do you find a good one?

Leadership 52

Leadership Front of House Back of House Cash Management 52

7 Shifts

MAY 25, 2020

Chefs pride themselves on their sparkling kitchens, and during COVID-19, customers need more than ever to be reassured of the cleanliness and safety of ordering from your restaurant. Here are some guidelines to consider implementing before your next shift. Create a sanitization & cleaning checklist ?? Choose the right cleaning products ??

FOH 338

FOH BOH Kitchen Safety Cash Management 338

Modern Restaurant Management

JUNE 3, 2021

Staffing presents a huge challenge for restaurants trying to go back to full employment following the pandemic. Kitchen and front-of-house employees are simply harder to find. These tools offer employees an easy and secure way to manage their wages, even if they don’t have bank accounts.

Ordering 137

Ordering Front of House Hiring Recruiting 137

Modern Restaurant Management

FEBRUARY 22, 2022

A recent survey of job holders – including front-of-house and back-of-house restaurant workers – showed that 55 percent were planning to switch jobs, citing “lack of recognition” as the number one reason for the change. There are two types of bonuses: cash or non-cash.

Cash Management 204

Cash Management Merchandise Front of House Coupons 204

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 191

Front of House Mobile Ordering Loyalty Program Back of House 191

7 Shifts

MARCH 11, 2020

You won’t have cash coming in until you open your doors, so you’ll have to depend on your life savings, investments, and loans to get you through your first few weeks or months of business. If your space is worth $1 million, for example, you’ll need $100,000 in cash to lock in the space. You’ll need roughly 10% down on your space.

License 354

License Cash Management Inventory Food Supply 354

7 Shifts

NOVEMBER 17, 2021

Consider two worst-case scenarios: A customer orders extra guacamole but your restaurant is all out of avocados or, on the other hand, you've just walked past a crate of rotten, unusable (and expensive!) You'll also be less likely to order too much of any ingredient, which leads to food waste. avocados in the stock room.

Inventory 370

Inventory Management Management Point of Sale 370

Society Insurance

NOVEMBER 15, 2022

When the door closes and the lights come back up in the dining area and bar, there are still tasks to complete before the night is truly done. Tasks for Back-of-House Staff: Cleaning and sanitizing food prep areas and work surfaces. Taking inventory and reporting low-stock items to the chef or manager.

Front of House 97

Front of House Food Safety Cash Management Back of House 97

Restaurant365

APRIL 16, 2021

Today, consumers want convenient and easy ways to order food from your restaurant. Luckily, that’s what an online ordering system can do for you. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Lavu

FEBRUARY 26, 2020

Today, technology is at the helm of on-premise ordering processes. Customers in the restaurant industry can directly place their orders on tableside tablet systems. The new technology also allows servers to enter customer orders on hand-held devices. Tableside Ordering System. Recording payment methods used by each guest.

Technology 78

Technology Ordering Mobile Ordering Point of Sale 78

Modern Restaurant Management

AUGUST 16, 2023

Gone are the days of cash-only transactions. With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. Enhanced accuracy through minimized human errors in order processing and inventory tracking.

Loyalty Program 166

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 166

7 Shifts

JULY 21, 2020

Shelter-in-place orders, social distancing, and business closures make it next to impossible to generate pre-coronavirus revenue numbers. From small business loans to microgrants to business credit cards, cash is available; it just takes a bit of application work and a little know-how. And no money means mo' problems.

Cash Management 300

Cash Management Government Small Business Healthcare 300

7 Shifts

DECEMBER 8, 2020

When it comes to email, e very $1 you spend can mean $38 back to your business —that’s a 3800% ROI. And social media is no slouch, either: actively follow and engage with restaurants on social media, 74% say they are more likely to visit or order food from those establishments. Engaged employees are also less likely to turnover.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. Locked in the kitchen” is hyperbole, but the micrograms aren’t. It’s why the recipes are so perfect,” he adds.

Delivery 139

Delivery Cash Management Point of Sale Back of House 139

Culinary Cues

MAY 15, 2021

Our business model requires too much labor: At the same time as we step back it becomes vividly apparent that our method of operation and the menus that we provide require too many hands. When menus are well researched and managed then a restaurant stands a chance of success. What if……happens? How will we react?”

Customer Experience 390

Customer Experience Cash Management Customer Service Front of House 390

7 Shifts

APRIL 23, 2021

Staff are now tasked with policing masking, moving heavy furniture to configure outdoor dining, and packaging to-go orders. Imagine if you were furloughed from your job then offered it back with more responsibility and less pay; you probably wouldn't be in a hurry to return to that job either.”. That all begins at the hiring level.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Xtra Chef

APRIL 9, 2020

Gift cards are a great tool to generate cash flow during COVID-19, but it’s important to consider both the benefits and possible consequences of selling them. . Gift card sales generate immediate cash flow — which is especially important at a time when it’s uncertain when restaurants can operate normally again. . They’ve gone digital!

Cash Management 110

Cash Management Back of House Demo POS 110

7 Shifts

JANUARY 23, 2020

This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Congrats! ?? And good luck. It’s going to be the ride of your life. Dawn Tyndall, Clean Juice.

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 173

2022 Food Supply Back of House Kitchen Safety 173

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Open for Business

NOVEMBER 21, 2022

POS stands for point of sale, and it refers to the transactional moments when a guest orders and pays for their meal. Plenty of places continue to make do with the cash-only, pen-and-paper systems that restaurants have relied on for years. It’s a restaurant technology topic restaurant owners should all understand. POS terminals.

POS 78

POS Mobile Ordering Point of Sale Food Truck 78

7 Shifts

NOVEMBER 16, 2021

A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. At the end of the day, the goal is to make sure their employees are happy, paid fairly, and following the laws when it comes to tips.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Modern Restaurant Management

MARCH 25, 2021

In just three weeks, they created a native solution that allowed Clover restaurant merchants to enable online ordering for delivery or curbside pickup. This digital innovation has been helpful for small business, with roughly 20 percent of all transaction volume for Clover restaurants running through online ordering.

Mobile Ordering 245

Mobile Ordering Online Ordering Small Business Customer Experience 245

Modern Restaurant Management

MARCH 13, 2020

As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines. Among the findings: Most diners are not overly fearful, with 57 percent making no change to their dining behaviors.

Front of House 171

Front of House Back of House Restaurant Law Food Safety 171

Modern Restaurant Management

AUGUST 6, 2020

Improving from 20 percent margin to a 35-percent margin on a $12 dish, serving five0 covers per night translates into a $90 net increase in profits, allowing for increased cash flow to sustain operations. Let’s say you operate a burger shop with beginning inventory valued at $5,000.

Front of House 208

Front of House Inventory Food Safety Social Media 208

Restaurant365

NOVEMBER 18, 2021

Your restaurant orders, receives, and counts food all in one system: your inventory management software. Your inventory management solution measures and stores all the information you need about your food cost. You order time in your scheduling system. However, tracking your labor cost is a bit more complicated.

Employee Relations 148

Employee Relations Cash Management Point of Sale Front of House 148

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Did you know that restaurant employees change jobs every 56 days ? The restaurant industry welcomes new staff at unprecedented rates. What is employee onboarding?

FOH 307

FOH BOH Food Safety Customer Service 307

MadMobile

JUNE 8, 2023

How will you manage your menu? What kind of reports do you need to manage your restaurant? Whether you’re looking for a POS system that offers online ordering or in-depth sales reporting, we’ve got you covered. Mobile POS systems empower your staff to take more orders efficiency, helping maximize labor and service.

Small Business 52

Small Business POS Point of Sale Online Ordering 52

Cheetah

DECEMBER 2, 2021

A good system will also help staff manage their personal cash flow. A good system will also help staff manage their personal cash flow. Their functionality suite is broad and they offer custom handheld devices for ordering and payment processing. 7Shifts - Shift Management Powerhouse.

Cash Management 78

Cash Management Restaurant Law POS Employee Relations 78

Cheetah

DECEMBER 1, 2021

A good system will also help staff manage their personal cash flow. A good system will also help staff manage their personal cash flow. Their functionality suite is broad and they offer custom handheld devices for ordering and payment processing. 7Shifts - Shift Management Powerhouse.

Cash Management 78

Cash Management Restaurant Law POS Employee Relations 78

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . However, we are living in exciting times with new opportunities emerging out of utter chaos.

2022 98

2022 Front of House Cash Management Online Ordering 98

Ken Burgin

NOVEMBER 15, 2021

Covid has given us time to rethink lists, and customers have come back with less money in their pockets. Aussie chef and TV personality Adam Liaw recently made a respectful request for the return of house wine and other affordable restaurant drink options , so let’s start there – he speaks for many people.

Point of Sale 147

Point of Sale Back of House Beverage Email Marketing 147