Modern Restaurant Management

JUNE 19, 2020

Ultimately, the goal of these websites is to drive customers to the restaurant; they aren’t capturing much actionable information. Today, a well-built mobile app can strategically offer incentives tailored to consumer preferences and keep customers coming back at key operating hours.

Website Management 502

Website Management Loyalty Program Front of House Point of Sale 502

The Rail

DECEMBER 2, 2024

Platform-to-Consumer : Where platforms like Uber Eats or Zomato connect customers to restaurants but manage delivery. credit cards, digital wallets, cash on delivery). Admin Panel : Order management system to track and manage orders in real time. Inventory management to keep track of stock levels.

Delivery 147

Delivery Food Loyalty Program Food Order 147

7 Shifts

SEPTEMBER 20, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

7 Shifts

OCTOBER 1, 2024

Knowing these customer experience factors can help you create a positive and welcoming environment that will keep guests coming back for more. Clear descriptions and appealing photos help customers make informed choices and anticipate the flavors and presentation of their meals. “That saves me a lot of time.”

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

Lavu

JUNE 26, 2025

Running a successful restaurant isn’t just about great food and service—it’s also about smart financial management. Restaurant accounting tips plays a crucial role in tracking expenses, managing cash flow, and maximizing profitability. You cannot manage your restaurant properly without going into the accounting details.

2025 113

2025 Cash Management Point of Sale POS 113

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. For more information, visit: sba.gov/paycheckprotection. Additional funding has been allocated for the Paycheck Protection Program (PPP ).

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. For more information, visit: sba.gov/paycheckprotection. Additional funding has been allocated for the Paycheck Protection Program (PPP ).

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. Live in the U.S., an overseas U.S.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. To reduce friction and allow multitasking, a KDS should speak to the chef rather than display information on its screen. " – John Oakes, Revenue Management Solutions CEO.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

7 Shifts

OCTOBER 31, 2022

A business plan should include information on your target market, competition, business model, marketing strategy, and financial projections. You can't start a restaurant without a plan. A restaurant business plan is one of the most (if not the most) essential elements in getting a new restaurant off the ground. Table of Contents.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. US Foods to Acquire Smart Foodservice.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

7 Shifts

SEPTEMBER 7, 2021

7shifts' collects and analyzes large volumes of restaurant data to help inform our machine learning systems that power our Optimal Labor Tool and other efficiency and time-saving features, like the Automatic Scheduler and Labor Cost Savings Calculator. We also can use the same data to track economic trends in the restaurant industry at large.

Tip Distribution 370

Tip Distribution 2021 2019 Cash Management 370

Lavu

JULY 4, 2025

From managing orders and tracking inventory to analyzing sales data in real time, today’s POS systems are essential tools for restaurants of all sizes. In this guide, we’ll break down the key features, benefits, and costs of a restaurant POS system to help you make an informed decision for your business.

POS 78

POS 2025 Front of House Back of House 78

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

APRIL 21, 2023

Because restaurants and bars can accumulate a large amount of cash during daily operations, they are attractive targets for criminal activity. Enact Smart Money Management Policies Even though debit and credit card payments are popular payment choices, restaurants and bars still ring up a fair number of cash transactions.

Bar 251

Bar Cash Management Employee Relations Tip Distribution 251

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. . Takeout For Good. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Restaurant of the Future Panel. 20 at 4 p.m.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The restaurant industry welcomes new staff at unprecedented rates. In other industries, the average employee tenure is 4.2 What to include in your restaurant onboarding process.

FOH 307

FOH Food Safety BOH Customer Service 307

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Dennis Becker, CEO, Mobivity.

2020 450

2020 Online Ordering Customer Experience Cash Management 450

7 Shifts

JULY 21, 2020

From small business loans to microgrants to business credit cards, cash is available; it just takes a bit of application work and a little know-how. Best for: Businesses who need cash to keep their doors open and their staff employed. Best for: Small businesses that need substantial cash to do big things.

Cash Management 300

Cash Management Government Small Business Healthcare 300

7 Shifts

JANUARY 23, 2020

This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Congrats! ?? And good luck. It’s going to be the ride of your life. Dawn Tyndall, Clean Juice.

2020 335

2020 Hiring Cash Management Education 335

7 Shifts

NOVEMBER 17, 2021

Both situations could have been prevented with proper restaurant inventory management, which gives restaurant operators better oversight over what's in stock and how it is used. The Best Restaurant Inventory Management Software. Choose The Right Inventory Management System. The Basics of Restaurant Inventory Management.

Inventory 370

Inventory Management Management Point of Sale 370

Goliath Consulting

OCTOBER 19, 2020

Back in March, a survey by Statistica showed that 41.7% This is now the new norm, and we know that some of these changes are here to stay. But now that you’ve learned everything the hard way, what can you do to plan ahead for the new year? Here are our best guesses for the business trends of 2021. DESIGN: It’s a new era of drive-thrus.

2021 339

2021 Food Safety Point of Sale Kitchen Safety 339

7 Shifts

JULY 13, 2023

Restaurant transactions have been moving away from cash and towards electronic forms of payment for years—and that's extending to tips now too. Americans who leave their tips digitally tip nearly 15% more than when they tip with cash. However, more digital tips means less cash passing through the restaurant on a daily basis.

Cash Management 195

Cash Management Back of House Training Management 195

Lavu

JULY 3, 2025

Unlike traditional setups, these systems provide real-time access to data, seamless updates, and remote management—making them ideal for today’s fast-paced food service environment. In this post, we’ll explore why SaaS POS is not just a trend but the future of restaurant management.

POS 78

POS Point of Sale Management Management 78

7 Shifts

AUGUST 18, 2024

But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Not only do you have to manage many costs including, labor, equipment, and food—but you have to do it while dealing with inevitable price increases. What costs do you focus on?

License 370

License Equipment POS Food Supply 370

ChowNow

JULY 31, 2024

Most general managers are looking for creative ways to build sales at their restaurant — especially during low-volume days. You can even do the same with your management team around specific goals and activities. Regular Updates: Keep everyone informed about their progress and the standings through regular updates.

Management 195

Management Management Cash Management Employee Relations 195

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Lavu

JUNE 13, 2025

Of course, it’s essential for most businesses to accept cash payments in some situations. Of course, it’s essential for most businesses to accept cash payments in some situations. In 2025, staying competitive means embracing digital payment trends. You read that right. It’s difficult to go “completely cashless.”

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

EATER

MAY 26, 2023

This collection was informed by the organic grain program at Granor Farm in Three Oaks, Michigan, where she is currently the chef of the year-round greenhouse dinners. I get to work with the agriculture teams, which manage our vegetable and grain production, and the retail team, which leads the farm store and the online farm store.

Agriculture 245

Agriculture Front of House Back of House Education 245

Modern Restaurant Management

DECEMBER 27, 2019

” “We’ve worked closely with the NCR and Zynstra teams and have first-hand experience of their complementary technology and ability to deliver together,” said Mike Rodgers, chief information officer, Pilot Flying J. NCR Acquires Zynstra. NCR Corporation acquired U.K.-based

Mobile Ordering 309

Mobile Ordering Customer Service Customer Experience Point of Sale 309

7 Shifts

SEPTEMBER 9, 2019

Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs. With labor laws on age, wage, overtime, and time off–many of which vary between New York State and New York City–it’s easy to overlook a law or two.

Restaurant Law 283

Restaurant Law Cash Management Article Uniforms 283

7 Shifts

OCTOBER 20, 2022

One of those ways is tip pooling, where all tips are collected into one “pool” and re-distributed back to employees. Disclaimer: The information in this article is general in nature and businesses should consider whether the information is appropriate to their needs. Table of Contents. Tip Pooling Laws. Federal Tip Pooling Laws.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195