artificial-intelligence 
Modern Restaurant Management
JULY 13, 2020
Artificial Intelligence (AI) is getting a computer to think and act like a human. It learns from data gathered it in its own environment to help businesses make better decisions to drive top and bottom line growth. AI has been around since the 1950s and its use has become mainstream in recent years.
Modern Restaurant Management
APRIL 18, 2025
Its 2024 annual report notes that “the rapid evolution and increased adoption of Al and other emerging technologies also may heighten our cybersecurity risks by making cyber attacks and social engineering more difficult to detect, contain and mitigate” Meanwhile, i n its corporate filings , McDonald’s notes that “the artificial (..)
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Modern Restaurant Management
DECEMBER 26, 2024
Of note lately is the rise of deepfakes , or artificial images, videos, or audio recordings developed by deep learning. AI will make phishing attacks more sophisticated Beyond deepfakes, there are other ways artificial intelligence (AI) will make bad actors’ social engineering attacks more sophisticated.
Modern Restaurant Management
DECEMBER 30, 2024
In 2022, with the introduction of ChatGPT, we saw restaurants – and just about everyother industry – look for ways to incorporate artificial intelligence within their customer operations. Then, in 2020, we saw the restaurant industry go through a major digital upheaval, spurred by the COVID-19 pandemic.
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Interest in artificial intelligence is at its highest, and major tech companies are in an AI arms race. Some see artificial intelligence as a harbinger of a new era in which people have less say in what happens to them, and decisions are based solely on data and algorithms.
Modern Restaurant Management
APRIL 18, 2025
Artificial Intelligence doesn’t necessarily mean human-like behavior. Artificial – or maybe more accurately, “machine” intelligence, is rooted deeply in pattern recognition that helps us accelerate or even eliminate tasks that don’t require deep, human thinking (or intuition).
Modern Restaurant Management
OCTOBER 16, 2024
The financial strain is compounded when restaurants feel compelled to offer more promotions to keep up with artificially boosted competitors, which erodes profit margins. Additionally, the inflated order volumes from fraudulent accounts can push legitimate restaurants lower in search rankings, causing them to lose visibility and customers.
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On top of ever-increasing advancements on the technology front (hello, artificial intelligence), try adding record-low unemployment and candidates’ virtual omnipresence and you’ve got yourself a pretty passive, well-informed, and crowded recruiting landscape.
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Artificial Intelligence may have felt like a gimmick in the past, but it's quickly becoming an essential tool in the restaurant industry. AI-operated ordering systems are more sophisticated than ever, streamlining the process for both your customers and your staff.
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