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Can Cross-Training Ease FOH vs. BOH Tension in Restaurants?

Wasserstrom

The perennial tension between front-of-house (FOH) and back-of-house (BOH) staff is a persistent challenge within the foodservice industry. The Trifecta Behind FOHBOH Tension The […] The post Can Cross-Training Ease FOH vs. BOH Tension in Restaurants? appeared first on The Official Wasserstrom Blog.

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Hiring? Ask These Interview Questions to Spot Versatile Restaurant Talent

Modern Restaurant Management

In this article, I’ll share those tips so you can hire people who will excel in the role and not only fill it. I pulled in the kitchen team and the FOH manager, and we agreed on the plan. Still, finding candidates who embody these traits remains a perennial challenge—and nearly impossible if you’ve been asking the wrong questions.

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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

In this article: What strategies do you use to motivate and engage your restaurant employees? How do you maintain smooth communication between FOH and BOH staff? How do you maintain smooth communication between FOH and BOH staff? The FOH often faces customers directly, while BOH handles food preparation under pressure.

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If ‘The Bear’ Added a Kitchen Display System, Would It Change Everything?

Modern Restaurant Management

Features like color-coded priority alerts, order tracking, and streamlined communication between FOH and BOH help restaurants handle even the most intense services without breaking stride. Subway , for instance, is testing kitchen display systems in select locations worldwide as part of its Fresh Forward 2.0

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Competition’s Coming: Key Technology Changes Can Help You Win

Modern Restaurant Management

Source More Smartly by Linking FOH to the BOH. Mark Roberts and David Ritter contributed to this article. Focus digital marketing on upsales by extending an offer while consumers are on site or creating an order off-premises. AI and digital technology aren’t just for the front of house.

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Top 6 Restaurant Labor KPIs to Improve Efficiency and Cut Costs in 2025

Lavu

In this article, we highlight the top six KPIs every restaurant should monitor to stay competitive and maximize operational performance. For this article, our focus remains on labor cost percentage KPI, which the percentage of sales according to the wages of your employees. There are several restaurants KPI sets that you can use.

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How to Build and Hire the Right Team for Your Restaurant

ChowNow

For example, a server who knows they have opportunities for promotion to FOH manager is more likely to remain motivated and loyal. With high expectations for service, the FOH manager coordinates closely with servers and bartenders to deliver an exceptional dining experience.

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