Open for Business

AUGUST 4, 2023

These creative, personalized loyalty programs use tech and customer data to create an experience that goes way beyond discounts. But traditional rewards programs based on points or punch cards may not be enough to earn customer loyalty in 2023. Creativity and innovation Next gen loyalty spotlights exclusive and exciting experiences.

2023 78

2023 Loyalty Program Customer Experience Customer Service 78

Qu

MARCH 31, 2023

It’s ripe for innovation, consolidation, and unification—all in service to greater efficiencies. This article is the first of a two-part series distilling the most important findings from the our 4th Annual State of Digital Report. Customers are tired of restaurants getting their orders wrong. But there’s good news, too.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Apicbase

MAY 29, 2024

Every few months, a media article declares the death of ghost kitchens as a viable business model. According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. Commissary kitchen.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

Tableo

JULY 19, 2023

Customers expect convenience and efficiency in all aspects of their dining experience, including the payment process. The restaurant sector has experienced a paradigm shift thanks to pay-at-table technology, which has completely changed how customers settle their bills.

Technology 75

Technology Point of Sale Customer Experience Reservations 75

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

7 Shifts

OCTOBER 15, 2020

Based on my conversations with dozens of restaurateurs and operators, as well as other technology providers over the past few months, this article will quantify how the New York market has been impacted, and what forward-thinking operators are doing to adapt and thrive. Rent is the only thing that’s a constant burden on the business.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Sling

SEPTEMBER 13, 2022

For example, your point-of-sale software is cumbersome for your employees and customers and needs to be replaced. In addition, your front door is broken making it difficult for your customers to enter. Or maybe you have to say no to updating your POS software while you iron out some problems in your sales flow.

Retail 144

Retail Management Management Point of Sale 144

The Restaurant Times

MARCH 29, 2021

Hence, there is a need for restaurant owners to look out for innovative ideas that not only help them in increasing sales but also increase profits. In this article, we have shared some techniques that restaurants in the UAE can utilize to attract new customers, widen the customer base, and maintain steady cash flow.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Seasonal Menu 52

The Restaurant Times

AUGUST 23, 2021

In the pre-COVID times, online ordering was used to compliment the dine-in services of restaurants. Now they are more reliant on online ordering services and less on dine-in services for boosting revenues and helping restaurants survive. . Switching to an online ordering system expands your restaurant’s customers base.

Online Ordering 59

Online Ordering Ordering Mobile Ordering Food Order 59

The Restaurant Times

NOVEMBER 18, 2021

The experience every customer enjoys needs to somehow be both effortless and memorable. The quest for providing customers with a continuously incredible dining experience is one that every restaurant must pursue. As the name suggests, such factors are often intangible to the customer themselves. Original And Innovative Menu.

Customer Experience 59

Customer Experience Fine Dining Dine-in Customer Service 59

The Restaurant Times

NOVEMBER 17, 2022

Do you really need us to share stats with you about why your café’s floor plan is important for your customers? You must design a well-thought-out cafe floor plan to make sure you provide a pleasurable experience for your customers and staff (as well as satisfy all legal requirements for your cafe!). What is a Cafe Floor Plan?

Design 52

Design Café Customer Service Outdoor 52

Harbor Touch

MAY 15, 2018

In an article on restaurant work and mental health , Boston Globe correspondent Kara Baskin interviewed clinical psychologist Todd Farchione, who said, “The restaurant industry is…a difficult environment for many reasons. Having a POS that is continuously failing or is challenging to operate, it can cause needless stress in your restaurant.

Loyalty Program 97

Loyalty Program POS Back of House Customer Service 97

The Restaurant Times

SEPTEMBER 15, 2020

In this article, we will guide you through the entire process of starting a waffle restaurant in Dubai. . Make the service area pleasant and welcoming for the customers. Online ordering services usually charge a percentage out of each order as commission, however listing on these platforms is free. . Designing The Menu.

License 52

License Social Media Online Ordering POS 52

The Restaurant Times

JUNE 1, 2022

Keeping track of such reviews can help restaurants understand the customer’s needs and customize their services accordingly. It is, therefore, essential to keep a close eye on online reviews and explore innovative ways to help you improve your restaurant’s business plan. . Elevate Customer Experience.

Social Media 52

Social Media Customer Service Customer Experience Online Ordering 52

Lavu

JANUARY 21, 2020

One of the major factors that can detract customers from your restaurant is long lines and long wait times. Customers want to make their orders and have their food delivered as fast as possible. To address the challenges of delayed service delivery , the use of restaurant kiosks has emerged and grown at an incredible speed.

Fast Casual 78

Fast Casual Point of Sale Customer Service Food Order 78

Modern Restaurant Management

MARCH 25, 2020

There are flyers and social posts to promote takeout offerings, and signage to instruct customers on food pick-up policies. We believe our Response Kit is making a difference by giving restaurants the tools to make the critical changes in their business practices and reassure their customers as quickly as possible."

Online Ordering 113

Online Ordering Insurance Mobile Ordering Website Management 113

The Restaurant Times

SEPTEMBER 17, 2020

This article explains how restaurants in Saudi Arabia can master the online ordering system and increase delivery orders. . The efficient use of technology can significantly improve food delivery service and online ordering experience for both restaurants as well as consumers. Provide Great Service. Create A Stellar Online Menu.

Online Ordering 52

Online Ordering Customer Experience Food Order Delivery 52

The Restaurant Times

JUNE 26, 2021

With new threats coming up, like changing customer expectations, new competitors, etc., This article will present you with the things you should keep in mind when restarting your restaurant business. . Restore Customers’ Trust. Post-lockdown, customers are likely to be extremely cautious about where they eat.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

iTab POS

NOVEMBER 11, 2018

Supplying customers with just a product is the bare minimum you can do now. So, how can restaurants enhance their customers’ experience? Restaurants can make their location and product more social media friendly to enhance customer experience. So now a customer is interacting with your food in way that they did not before.

Technology 45

Technology Social Media Food Customer Experience 45

The Restaurant Times

MAY 31, 2021

This article will provide you with insights into choosing the perfect location when setting up a bakery business in the UAE. In other words, the location of your bakery should be within easy reach to your suppliers and customers. . If so, there will be no division of customers, and nearly all of them could end up buying from you.

Point of Sale 69

Point of Sale Cash Management Customer Service Employee Relations 69

The Restaurant Times

FEBRUARY 18, 2022

Maintaining inventory of groceries and supplies, stocking ingredients, and equipment along with placing the order on your POS (point of sale) software. Incorporating feedback from the customer, restaurant staff and managers to make improvements. Passionate: The cooks must have a passion for creating new delights that attract customers.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Lavu

NOVEMBER 27, 2019

Across the country, food truck operators are relying on the latest technology to streamline operations, manage wait times, inform customers, and so much more. Using a specialized Food Truck POS system is a no-brainer. Space, ease, and cost are not the only reasons why many food truck owners are opting for a mobile POS system: .

Food Truck 78

Food Truck Technology Food Mobile Ordering 78

BNG Point of Sale

AUGUST 27, 2021

Full service: 3-5% . This will help you respond to customer demand as well as facilitate a great customer experience. . Not only will you save up to 30% on commission fees, but it will also make the process simpler by integrating with your POS (Point of Sale). . Some averages across restaurants are: .

Food 52

Food Point of Sale Online Ordering Loyalty Program 52

The Restaurant Times

SEPTEMBER 22, 2021

Firstly, they allow restaurants to deliver straight to customers at home. Cloud kitchens are a technology first play, which means that serving good food is essential for a cloud kitchen business; however, understanding customers is even more critical for their long-term growth. Find the new article here.

Fine Dining 52

Fine Dining Fast Casual Customer Experience Online Ordering 52

BNG Point of Sale

SEPTEMBER 2, 2021

It is difficult to make a profit when you are trying to satisfy your customers with high-quality ingredients while at the same time not overcharging. Full-Service Restaurants . For a full-service restaurant, a net profit margin of between 3-5% is achievable. Fast Food And Quick Service . Ideal Profit Margin for Food .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Modern Restaurant Management

JULY 15, 2020

Limited-service brands continue doing much better regarding sales growth year over year. Quick service has reached nine consecutive weeks of strong positive comp sales growth. Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants.

2020 193

2020 Mobile Ordering Point of Sale Fast Casual 193

Lavu

NOVEMBER 11, 2019

Although Hart admits that several customers were annoyed at first when their cash was not accepted, they seemed to understand once the reason was explained. While 20% to 25% of Park Café’s sales were paid for in cash before the switch, Hart estimates that just 5% or 10% of customers paying in cash didn’t have a card. Faster business.

Cash Management 85

Cash Management Point of Sale Fast Casual Café 85

The Food Corridor

JUNE 3, 2020

The platform aggregates hundreds of suppliers so that customers can shop from many different sources at their convenience. Customers can order on the app and receive their items at local pick up points or via delivery. Before Covid-19 the industry was seeing that customer ordering habits were becoming more digital.

Food 87

Food Online Ordering Food Order Customer Service 87

Apicbase

MARCH 17, 2023

Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. There are several ways food-service operators can leverage technology to run a lean operation, with the ultimate goal of securing more business and profits. What tech does your restaurant need?

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

The Restaurant Times

OCTOBER 27, 2021

If you’re a restaurateur and looking to open a new bar, you must first aim to provide your customers with the experience that they are looking for. Secondly, you need to think about maximizing your profits in a way that you do not compromise the quality of the products and services that your bar offers. Retain Your Customers.

Bar 52

Bar Loyalty Program Point of Sale Social Media 52

Apicbase

APRIL 14, 2023

The people in charge of onboarding are part of our Customer Success team (CS). The Customer Success team is fast, eager to help, and they are super friendly.” You’ll find plenty more happy customers in our customer stories. You’ll hear what other food service companies say about our customer success team.

Inventory 52

Inventory Technology Communication Take-out 52

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” The TableUp guest retention platform empowers restaurants of all sizes to increase customer engagement and reward guests for their loyalty.

Food Safety 207

Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

BNG Point of Sale

MAY 28, 2020

See Why Many Businesses Are Using Mobile POS Systems To Grow Their Business In 2020. As methods of doing business and customer expectations grow and change, small businesses (and especially independent or locally-owned restaurants) must be ready to meet demand whenever and wherever it exists. Which mobile POS system should you choose?

POS 94

POS Mobile Ordering Point of Sale Small Business 94

The Restaurant Times

DECEMBER 21, 2020

A powerful restaurant management software can boost operational efficiency and optimize customer experience. This article offers a comprehensive list of must-have features to look for before choosing a restaurant POS system for restaurants in Saudi Arabia. . Must-Have Restaurant POS Software Features.

POS 52

POS Mobile Ordering Cash Management Inventory 52

The Restaurant Times

AUGUST 30, 2022

The food service industry across the world is saturated with a large number of players without much variation in terms of offerings. One such new-age technology is the restaurant point of sale (POS) system. What is a Restaurant POS System? How does a Restaurant POS System work?

POS 52

POS 2022 Point of Sale Mobile Ordering 52

The Restaurant Times

JUNE 25, 2020

Technological innovations and restaurant automation have brought a revolution in the restaurant industry. Restaurant POS software has been one such innovation that has evolved into an integrated restaurant management solution for streamlining the entire restaurant operations. Must-Have Features In A Restaurant POS Software.

POS 52

POS Mobile Ordering Inventory Point of Sale 52

7 Shifts

MARCH 20, 2020

While your first concern should be for the health and safety of yourself, staff, customers, and loved ones right now, it would be a lie to say you’re not allowed to be worried about your restaurant during COVID-19. As of this article’s publication, more than 20 U.S. Don’t worry–we’re here to help. Dressing / sauce containers.

Delivery 366

Delivery Front of House Back of House Online Ordering 366