Open for Business

MAY 16, 2024

Diners are doing more research than ever and a restaurant website is a critical touchpoint of the guest experience. Read the full article below to learn more about the benefits of building and maintaining a website for your restaurant, as well as helpful tips to get started. Why is a restaurant website important?

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

Restaurant Engine

MARCH 9, 2022

From your theme to the layout of your tables, the design of your restaurant, and your lighting, your brick-and-mortar restaurant tells your customers what they can expect when they dine with you. How can you provide that “feeling” to them – the one that entices them to either place an order or visit your restaurant?

Design 127

Design Food Truck Small Business Customer Experience 127

Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Delivery of cold food leads to loss of customer.

Compost 204

Compost Sustainability Online Ordering Kitchen Safety 204

The Restaurant Times

JULY 8, 2020

The number of food delivery orders placed online has seen a staggering increase in Saudi Arabia in recent years. Online ordering is not only favorable for customers but it also an excellent way for restaurants to increase the overall sales volume and provide better customer support. Optimize Your Website .

Online Ordering 52

Online Ordering Ordering Mobile Ordering Social Media 52

Gourmet Marketing

SEPTEMBER 10, 2021

If restaurant businesses have learned one thing from the COVID-19 pandemic, it’s that having an effective online presence is critical to surviving in a world dominated by e-commerce. But web design is a complex discipline that takes time to learn. What’s more, the technology related to web design advances almost constantly.

Design 84

Design 2021 SEO Mobile Ordering 84

7 Shifts

MARCH 20, 2020

While your first concern should be for the health and safety of yourself, staff, customers, and loved ones right now, it would be a lie to say you’re not allowed to be worried about your restaurant during COVID-19. As of this article’s publication, more than 20 U.S. Don’t worry–we’re here to help.

Delivery 366

Delivery Front of House Back of House Online Ordering 366

Modern Restaurant Management

JULY 6, 2023

However, there’s an opportunity to turn slow nights into "grow" nights and counter declining revenue by changing customer behavior. Although it might seem challenging, thanks to modern technology, restaurants can now understand and engage with their customers in new ways, ultimately filling up those empty tables.

Seating 178

Seating Innovation Marketing Loyalty Program 178

Perfect Daily Grind

JUNE 29, 2022

There’s no doubt that a sudden rush of customers is a familiar prospect for many baristas and café owners. However, dealing with a rush of customers is just part of working in a coffee shop and there is consequently a strategy for handling it. You may also like our article on managing staff shortages during seasonal peak periods.

Customer Service 156

Customer Service Online Ordering Customer Experience Food Order 156

Modern Restaurant Management

JUNE 27, 2022

Restaurant customers do everything from their phones. They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete.

Online Ordering 199

Online Ordering Customer Service Fast Casual Recycling 199

Restaurant Engine

JANUARY 25, 2023

In this article, we look at nine signs you need a website developer. Your restaurant’s website is in good hands with a web developer because not only will they create an aesthetically pleasing website for you, but they’ll design one that’s fast and easy to navigate. A pro knows the ins and outs of web design.

Website Management 112

Website Management Hiring Online Ordering Mobile Ordering 112

ChowNow

FEBRUARY 27, 2024

To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. Mobile marketing is promoting your business on customer’s mobile devices like phones, tablets, and other handhelds. You’re probably reading this article from one right now. Learn more.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

7 Shifts

SEPTEMBER 20, 2022

Here you'll find links to our favorite blog and support articles, information about 7shifts Academy, our social media profiles, and more. These resources are designed to help you excel. Free online courses. From upset customers to drama with your coworkers, here are ways to help manage the storm. Table of Contents.

FOH 195

FOH BOH Social Media Fine Dining 195

Tableo

JULY 13, 2023

A well-designed website can draw in new customers, highlight your food and ambiance, and offer essential details like the address and opening times. This article aims to give you tips on deciding if and when you might require a website developer. A website developer can help with that.

Website Management 73

Website Management SEO Online Ordering Hiring 73

Restaurant Engine

APRIL 24, 2024

In this article, we look at the eight most frequently asked marketing questions for restaurants. It can also include your service because customer service may also be thought of as a product. In addition, the overall customer experience is something you are selling and what generally keeps customers coming back for more.

Marketing 52

Marketing Social Media Mobile Ordering SEO 52

Open for Business

FEBRUARY 29, 2024

The information provided in this article does not, and is not intended to, constitute legal or financial advice; instead, all content is for general informational purposes only. Information in this article is presented “as-is” and may not constitute the most up-to-date information.

License 78

License Certification Kitchen Safety Food Safety 78

Squirrel Systems

FEBRUARY 16, 2024

In this article, we delve into the anticipated restaurant and menu trends for 2024 and explore how technology, particularly advanced point-of-sale (POS) solutions, can enable restaurateurs to ride the wave of these trends successfully. Experiential Dining The dining experience is becoming as important as the food itself.

2024 52

2024 Technology Menu Mobile Ordering 52

SpotOn

MAY 1, 2024

Getting your business discovered by potential customers is a challenging task. Small businesses can use paid ads, social media promotion, and other clever tactics to lure curious local customers to try a new food spot. The search results will then provide customers with a list of the companies that match the specific search intent.

SEO 52

SEO Definition Online Ordering Website Management 52

Restaurant Engine

MARCH 13, 2024

Incorporating food service trends brings in returning customers to see what’s new. In this article, we take a broad look at food service trends to know in 2024. In this article, we take a broad look at food service trends to know in 2024. Second, it’s showing your customers that you are doing it.

2024 52

2024 Food Compost Front of House 52

Cheetah

APRIL 23, 2021

In this fourth and final chapter of the Ghost Kitchen 101 series we look at the marketing strategies that empower ghost kitchen brands, help increase their online visibility and enable them to crush the competition. Ghost kitchens don’t have a brick-and-mortar location where guests can enjoy the whole experience of the brand.

Email Marketing 148

Email Marketing Social Media Online Ordering Customer Experience 148

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 207

Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

Cheetah

FEBRUARY 23, 2022

Those rushing back to their local restaurants for the full dine-in experience have lots to choose from. New menus, new interior designs, and even new cuisine concepts, are flourishing after nearly 2 years of deliveries. Cheetah’s Online Marketplace for Local, Specialty, and Prepared Foods. Reading Time: 4 minutes.

Food 148

Food Food Supply Food Truck Online Ordering 148

7 Shifts

DECEMBER 11, 2019

In a heated competition between Subway and Quizno’s, this fiasco angered many Quizno’s customers, effectively costing Quizno’s their path to victory in this sandwich war. To respond to the chicken shortage, KFC took out a full-page ad in multiple publications, apologizing to their customers. This was the right move for Burger King.

Franchise 436

Franchise Franchising Email Marketing Communication 436

7 Shifts

FEBRUARY 22, 2021

Restaurants have been pressured to make the move online to stay afloat amid the global pandemic and city-wide lockdowns. Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. A good tip is to design a rewards system based on the results you want to get.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Future Food

NOVEMBER 7, 2021

As we have endured the past 18 months of the pandemic it is not accurate to say that Covid-19 has influenced the trends we will see and experience in the near future, as many trends were already starting to gather momentum, the pandemic has however accelerated their inevitability. ME&U contactless ordering. Robot Technology.

2022 148

2022 Food Supply Entertainment Hospitality 148

Modern Restaurant Management

AUGUST 19, 2020

Coke Freestyle machines allow customers to make their selections using their own smartphone screen. Ghost kitchens allow you to order from multiple brand menus at a single location. Voice-activated apps allow you to order without touching anything. Each person orders their favorite meal on their smartphone.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

Modern Restaurant Management

NOVEMBER 16, 2020

Not too long ago, the restaurant storefront and menu helped to attract customers, but now an online presence is more important than ever. So how do you optimize your online presence and dominate local search results? What is the average age range of your customers? Claim Your Google My Business Listing.

SEO 212

SEO Website Management Online Ordering Information 212

The Restaurant Times

MAY 27, 2020

However, the packaging of food is important as it captures the attention of customers and creates a desirable brand perception. When done right, packaging helps you uphold the standard of quality you want to be known for and uplifts the overall experience of customers. How To Deliver A Great Experience With The Right Packaging.

Delivery 98

Delivery Recycling Food Customer Experience 98

Social Hospitality

FEBRUARY 25, 2019

It’s vital to keep customers happy and provide a great experience to improve customer retention at your restaurant. Loyal customers stimulate regular revenue and often turn into brand advocates. When they recommend your business to friends and family, you can gain new customers, too.

Social Media 199

Social Media Customer Experience Customer Service Technology 199

The Restaurant Times

JUNE 29, 2020

In this article, we will provide some useful marketing tips and measures that you must utilize to bring in more business for your cloud kitchen in Saudi Arabia. . More customers are now pivoting towards online food delivery platforms because of both convenience and necessity. Partner With Online Food Aggregators.

Loyalty Program 98

Loyalty Program Email Marketing Marketing Mobile Ordering 98

The Restaurant Times

JUNE 23, 2021

In fact, it is advisable to keep the menu short from the point of view of controlling operating costs and improving customer experience. As revealed by a research study conducted at Columbia University , a limited menu having fewer options eases the process of decision making for the customers. Simplifies Ordering Procedure .

Point of Sale 90

Point of Sale Online Ordering Food Order Customer Service 90

Restaurant Engine

OCTOBER 13, 2021

It has photos on it, and it includes an online menu. If your website is more than three-five years old, it’s time to take a long hard look at the customer experience. While it is important that your website works for what you need, it’s even more important for it to work for what your customers need. Or does it?

Mobile Ordering 120

Mobile Ordering Online Ordering Customer Experience Customer Service 120

Perfect Daily Grind

JUNE 21, 2020

Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the consumer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

Social Hospitality

SEPTEMBER 27, 2018

IoT and bluetooth sensors, virtual reality training, advanced robotics, and artificial intelligence improve restaurant operations and experiences in a variety of ways. Customers can order food and pay through an app or online service. Virtual reality onboarding and training experiences can help.

Take-out 186

Take-out Technology Mobile Ordering Customer Experience 186

Future Food

NOVEMBER 16, 2020

In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. because Food+Design+Service =Sales=Rent=Profit=Asset Growth. Hospitality Mindset - A sales & service maximiser approach (Part 2).

Hospitality 78

Hospitality Point of Sale Café Customer Service 78

Restaurant Engine

MAY 12, 2021

Technology, competition, customer needs, and evolving conditions today have led to the development of cloud kitchens. More and more of your restaurant customers are demanding online delivery. In this article, we look at saving money with cloud kitchens , and how you can benefit from this trend. tweet this).

Kitchen Safety 111

Kitchen Safety Online Ordering Mobile Ordering Customer Service 111

Restaurant Engine

NOVEMBER 8, 2023

Did you know that research from Northwestern University found that nearly 95% of people who read a negative review online avoid that business? In this article, we look at seven brilliant ways to manage not-so-great restaurant reviews online. We’re sorry to hear about your frustrating experience on Friday night.

Management 52

Management Management Website Management Customer Experience 52

Deliverect

AUGUST 15, 2020

If you want to compete in today’s bustling marketplace, you need to be reaching customers through as many channels as possible. That’s why choosing the right ordering partner is a key decision for restaurateurs. Let’s take a look at the different types of ordering channels out there and pick out some of the biggest players to consider.

Ordering 78

Ordering Mobile Ordering Online Ordering Website Management 78