Goliath Consulting

FEBRUARY 26, 2021

Though words like “work culture” and “cultural fit” have been controversial in the recruiting realm (1), there is no denying that restaurants with excellent work culture benefit from happy employees and many loyal customers. For example, a person who walks into a Fast Food Chain may expect a fast, no-fuss, and efficient service.

Customer Experience 109

Customer Experience Customer Service Café Magazine 109

Apicbase

MARCH 15, 2023

Today, Mocca Deli is a thriving franchise, and despite its seven restaurants, it has lost none of its original heart and soul. “We We aim for repeat customers. The average customer comes in three times a week. We operate like a fast food restaurant, but with a superior level of quality, both in food and service,” Tony says.

Franchise 52

Franchise Franchising Fine Dining Food Supply 52

Apicbase

MARCH 15, 2023

Today, Mocca Deli is a thriving franchise, and despite its seven restaurants, it has lost none of its original heart and soul. “We We aim for repeat customers. The average customer comes in three times a week. We operate like a fast food restaurant, but with a superior level of quality, both in food and service,” Tony says.

Franchise 52

Franchise Franchising Fine Dining Food Supply 52

Aaron Allen & Associates

MAY 10, 2024

This article delves into how innovative financing structures can not only safeguard but also propel your business forward in uncertain times. This shift can lead to better overall performance and customer satisfaction. This strategic expansion can be crucial for gaining market share and accessing new customer bases.

Hospitality 52

Hospitality Fast Casual Cash Management Hotels 52

Qu

MARCH 31, 2023

It’s ripe for innovation, consolidation, and unification—all in service to greater efficiencies. This article is the first of a two-part series distilling the most important findings from the our 4th Annual State of Digital Report. Customers are tired of restaurants getting their orders wrong. But there’s good news, too.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Cheetah

SEPTEMBER 8, 2020

Since the Covid-19 outbreak, very few restaurants have survived without using a delivery app service for take out and delivery. Food delivery services like DoorDash , GrubHub , UberEATS , Caviar , and Postmates are the biggest players in the foodservice industry. Reading Time: 4 minutes.

Delivery 78

Delivery Customer Service Food Order Small Business 78

Sling

SEPTEMBER 23, 2021

Offer a distinctive dining experience as well as delicious food. In this article, the experts at Sling reveal the most unique restaurant ideas from around the world. You’ll enjoy delicious food, stellar customer service , and…periodic 7.8 But the experience goes well beyond just dining 16 feet under water.

Front of House 148

Front of House Fine Dining Dine-in Back of House 148

Sling

JULY 4, 2021

There’s nothing like high-quality photos of food to whet your customers’ appetites and get them in the door. 3) Keep Customers Happy With Text Message Restaurant Marketing. 3) Keep Customers Happy With Text Message Restaurant Marketing. Use that contact information to send out weekly specials to keep customers coming back.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Modern Restaurant Management

MARCH 25, 2020

There are flyers and social posts to promote takeout offerings, and signage to instruct customers on food pick-up policies. We believe our Response Kit is making a difference by giving restaurants the tools to make the critical changes in their business practices and reassure their customers as quickly as possible." Grocery Stores.

Online Ordering 115

Online Ordering Insurance Mobile Ordering Website Management 115

Modern Restaurant Management

JULY 15, 2020

Limited-service brands continue doing much better regarding sales growth year over year. Quick service has reached nine consecutive weeks of strong positive comp sales growth. Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Restaurant Clicks

DECEMBER 4, 2021

If not, then you’re missing out on one of the best ways to experience everything that makes Charlotte so unique. Their semi-private and private rooms will accommodate up to 20 guests and come with exceptional Private Dining Managers to curate the experience to your specifications. Have you hosted a private event yet?

Dine-in 117

Dine-in Fine Dining Website Management Book 117

The Restaurant Times

FEBRUARY 14, 2022

The reason for this is that cutting operating expenses isn’t enough to ensure success; it all comes down to offering a fantastic service experience and doing so consistently and efficiently. To improve the whole consumer experience, there is plenty of space for innovation in terms of how food is made, packaged, and delivered. .

2022 52

2022 Kitchen Safety Food Supply Food Safety 52

MBB Hospitality

MAY 24, 2021

This article shows you how you can use NFC technology to bring your restaurant into the 20th century with some brand new customers. If you are the owner of a restaurant, then here are some of the ways incorporating NFC tech into your franchise can boost sales: Mobile Payments Are Fast. Convenience Equals Loyal Customers.

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

MBB Hospitality

MAY 24, 2021

This article shows you how you can use NFC technology to bring your restaurant into the 20th century with some brand new customers. If you are the owner of a restaurant, then here are some of the ways incorporating NFC tech into your franchise can boost sales: Mobile Payments Are Fast. Convenience Equals Loyal Customers.

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

Perfect Daily Grind

FEBRUARY 3, 2023

The two-day event will include lectures, seminars, sensory experiences, and networking opportunities. Tue, 31 Jan Starbucks opens 150th store in Chile with franchise partner Alsea Cono Sur. Here are this week’s stories. Mon, 30 Jan Registration opens for Specialty Coffee Association’s 2023 Re:co Symposium.

2023 121

2023 Seminar Certification Food Supply 121

Apicbase

JULY 1, 2022

The brand acts as a hub for multiple expansions and extensions, ranging from franchise outlets, delivery, takeout, virtual restaurants, dark kitchens and even retail ventures. It enables restaurant businesses to grow faster, meet customer demand and develop additional revenue streams (or replace streams that are slowing down).

Operations 52

Operations Back of House Front of House Food Supply 52

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

BNG Point of Sale

AUGUST 27, 2021

Even as the hospitality industry and catering service businesses throughout the country begin to reopen, owners and operators are faced with a whole new set of issues. With reduced profit margins, it can be tough to stay afloat, let alone branch out into other ventures and live up to your end of the bargain when franchising.

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

7 Shifts

DECEMBER 11, 2019

Clever marketing and strong branding from a restaurant’s corporate offices can boost sales for franchised restaurants. A lack of communication can take a serious toll on franchise owners, particularly in the realm of finances. Restaurants that franchise tend not to own many locations as a company.

Franchise 435

Franchise Franchising Email Marketing Communication 435

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Perfect Daily Grind

SEPTEMBER 7, 2022

So, how can this change the consumer experience in airports? You may also like our article on whether airlines are starting to offer better coffee. “In We partnered with Select Service Partner to open Cultivos Coffee in Athens International Airport,” he adds. How is the customer experience affected?

Café 158

Café Franchise Franchising Beverage 158

Modern Restaurant Management

AUGUST 22, 2023

The benefits of AI for restaurants are undeniable from automation, to real-time control and information analysis, to improved customer service. These include: Chatbots and customer-facing AI : Who doesn’t want to enhance their dining experience? The goal being to increase understanding. What Is AI, Really?

Marketing 167

Marketing Social Media Point of Sale Customer Service 167

Apicbase

MAY 5, 2022

This article explains the ins and outs of starting a virtual restaurant brand and growing it into a robust franchise. Dark kitchens vs Host kitchens Virtual restaurant franchise: How to make it a success What will the future bring? Are you able to convert visitors into paying customers?’. A website will get you traffic.

Franchise 52

Franchise Franchising Delivery Sustainability 52

Modern Restaurant Management

DECEMBER 4, 2020

” A new journal article from Yang details how specifically the restaurant industry was affected in the early parts of the pandemic. Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. percent demand decline. In the study, 57.4

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Apicbase

APRIL 20, 2022

Franchising is a time-tested business model that allows restaurant owners to scale their business fast and efficiently. In this post, we are NOT exploring the benefits of a restaurant franchise. We’ve included those at the bottom of the page to give you a complete picture of the risks of franchising your foodservice brand.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Apicbase

FEBRUARY 17, 2023

That’s why many food-service operators are now optimising their online ordering operations to make them more efficient. This article looks into the future and tries to predict how the off-premise dining segment will evolve. Customers can still order for delivery and takeaway, but they can also dine on-site. The reason is simple.

Dine-in 98

Dine-in Online Ordering Delivery Food Order 98

Modern Restaurant Management

DECEMBER 23, 2019

A portion of this article is included as a chapter in a new, 90+ page eBook – How to Start a Business from Scratch: Build a Successful Business and Turn Your Ideas Into Money. Even if you’re running a brick-and-mortar restaurant, your brand needs to be in all the places your customers are. Grab your free copy here.

Social Media 173

Social Media Customer Experience Customer Service Small Business 173

Apicbase

JANUARY 13, 2023

This 85+ item list of food service statistics results from meticulous combing through dozens of industry reports. Data-driven operators get 26 times more customers; are 6 times more likely to keep those customers; and are 19 times more likely to be profitable. IBISWorld , 2022) Food service delivery space will grow to $174.3

2023 52

2023 Operations Management Management 52

Goliath Consulting

JUNE 15, 2021

We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1). Since so many workers are being afflicted with COVID-19, we’ve seen the farming sector experience a widespread shortage of workers who have been trained to complete specific tasks.

Supplies 165

Supplies Food Supply Fast Casual Front of House 165

Sling

JANUARY 22, 2021

Planning a new food-service business? In this article, the food-service-management experts at Sling discuss the popular restaurant concepts and help you choose the one that’s right for you. The fine dining concept offers diners a premium eating experience often comprising several courses and more exotic foods.

Fast Casual 78

Fast Casual Fine Dining Food Truck Casual 78

BNG Point of Sale

SEPTEMBER 7, 2021

To maintain profitability, restaurants need to find ways to cut costs without forgetting about quality food and customer experience/service. . With experience in foodservice, these businesses offer effective service in the way of a balanced mixture of healthy and indulgent meal options, as well as control of the menu.

Franchise 52

Franchise Franchising Point of Sale Customer Service 52

Sling

NOVEMBER 11, 2019

If your dream is to be an owner or manager of a food-service business, understanding the options available to you — the types of restaurants you can open — is an essential first step in your success. Means by which the food is served to the customer. Preparation method. Seating options. Common Types Of Restaurants. 1) Fine Dining.

Fast Casual 104

Fast Casual Fine Dining Food Truck Casual 104

Goliath Consulting

FEBRUARY 25, 2020

Gen Z, according to Chicago-based research and consulting firm Technomic Inc, is a generation “on the move that strongly prioritizes speed of service, technology, and having what they want, when they want it” (2). Gen Z diners are going to use phones as part of their dining experience. Be open to change and innovation.

Social Media 84

Social Media Consumer Goods Loyalty Program Customer Service 84

EATER

JULY 18, 2023

Listen to this article In 1999, the first “dining in the dark” restaurant opened in Zurich, Switzerland. People’s experiences of these restaurants range from delight to terror. Restaurant menus can present an awkward challenge for blind people. But it doesn’t have to be that way. But a good restaurant was still a revelation.

Dine-in 98

Dine-in Restaurant Law Website Management Fine Dining 98

Indoor Media

SEPTEMBER 2, 2020

A $5 discount on a $100 service will surely be profitable! The entire experience is self-guided, which means you’ll be responsible for your success (or lack thereof). The whole experience is guided, which is great if you want to post a coupon online quickly. But will it entice a shopper to choose you over the competition?

Coupons 109

Coupons Advertising Small Business Customer Experience 109

Future Food

APRIL 20, 2020

Modern Elevated Standards of Campus F&B Enhancing the on-campus experience, with ‘High Street’ quality experiences. This article has been constructed to provide those with limited insight into the modern mechanisms of a University Campus, with a look at how things have changed, thankfully for the better.

Beverage 78

Beverage Hospitality Point of Sale Customer Experience 78

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Professional services such as lawyers and accountants are seeing fewer closures. Ghost Kitchen Franchise Model. Yelp Sees COVID Effect.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177