Modern Restaurant Management

DECEMBER 17, 2024

Restaurants will continue to invest in comprehensive Back-of-House Technologies Following the pandemic, restaurants focused heavily on Front-of-House technology to streamline and digitize the diner experience. While features like ordering and paying via QR codes have become the norm, Back-of-House systems have lagged in sophistication.

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2025 Back of House Front of House Customer Experience 419

Modern Restaurant Management

MARCH 28, 2024

It can also provide full sourcing and ingredient listings that are needed for menu creation to serve customers with special requirements. Fast, accurate, trustworthy product identification enables targeted recalls and helps avoid unnecessary removal of unaffected products, reducing food waste.

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Information Allergens Food Supply Food 552

Modern Restaurant Management

SEPTEMBER 9, 2024

The company's Beastro was designed to use AI to create personalized dishes, thereby cutting labor costs and cutting food waste. Robotic technology doesn't just bring novelty; it delivers practical benefits that enhance the guest experience. Fewer mistakes occur, reducing the need for retraining and minimizing food waste.

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Food Safety BOH Kitchen Safety FOH 473

Modern Restaurant Management

JULY 22, 2021

Let’s observe some of the established ones that emerged in the restaurant industry in the past year – and won’t fade away any time soon: Customer Habits Have Changed, Undeniably. Restaurant owners have learned that such data is a priceless resource for improving customer relationships and, ultimately, increasing profits.

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Allergens Online Ordering Fast Casual Food Safety 520

Modern Restaurant Management

MARCH 18, 2024

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef Showcases – Consumers are hungry for culinary experiences curated by chefs.

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2024 Food Truck Fast Casual Allergens 474

Modern Restaurant Management

JULY 28, 2025

Delivering Consistent Experiences Across Each Touchpoint Whether a diner chooses to order and eat onsite, go through the drive-thru, or complete a mobile order pick-up, delivering a consistent experience across touchpoints is vital to ensuring customer satisfaction and loyalty.

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Perfect Daily Grind

JUNE 21, 2020

Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the consumer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers. Credit: La Marzocco Korea.

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Café Consumer Goods Customer Experience Sustainability 179

The Rail

MAY 15, 2024

They provide a hands-on experience that lets customers place their orders and enjoy quality eats at lower costs. It’s perfect for a quick bite, personal dining experience, or when guests are on the go. Let's talk about the advantages of counter service: Faster service and quicker turnover of tables/customers.

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Fast Casual Customer Service Customer Experience Fine Dining 130

Cheetah

JANUARY 20, 2022

Studies show that more options, even when it comes to food, makes customers less confident in their menu choices and reduces overall satisfaction. Of course, a menu should cater to various tastes with a diversity of flavors, textures, allergens, and even calorie count. Less Choice Leads to Happier Clients.

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Seasonal Menu Food Supply Allergens Food Order 148

Hot Schedules

DECEMBER 6, 2019

This will generate less waste, more profit, and happier employees and guests. Employees have better shifts and the guests experience the best-possible level of service. Restaurants that manage their prep planning are able to have the right products and labor available, so they can meet customer demand. The benefit? read more.

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White Paper Inventory Employee Relations Download 109

Ken Burgin

JUNE 6, 2023

Questions could range from ingredients of dishes to potential allergens. Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints. This will help train staff in customer service skills and problem-solving.

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Training Kitchen Safety Dietary Restrictions Food Safety 68

Restaurant365

FEBRUARY 18, 2022

Every establishment’s goal is to deliver an outstanding customer experience. To create long-term, loyal customers they must deliver on customer expectation. This instant access gets managers out of the office and onto the floor, where they can better deliver an outstanding customer experience.

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Technology Dietary Restrictions Back of House Front of House 78

Culinary Digital

DECEMBER 19, 2024

One of the most confusing things when it comes to AI is how broad the term can be, covering everything from a chatbot that helps confused customers to bespoke physical devices that look straight out of a sci-fi movie. Thats why we built a platform that delivers across industries with tailor-made features to fit your needs. Want to learn more?

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Management Management Food Supply Food 52

Apicbase

MAY 21, 2024

That means balancing brilliant ideas with practicality and taking the time to consider all variables that can impact food costs , menu scalability, and customer first impressions. Menu Planning Tailoring your menu to perfection for a dining experience that keeps customers coming back for more. Automate your menu calculations.

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Menu Dietary Restrictions Allergens Seasonal Menu 52

Apicbase

APRIL 11, 2024

Having the best POS system and a constant flow of customers might seem like a sure path to success, but without proper back-of-house management, your restaurants have little chance of making real money. The restaurant back office, or back of house (BOH), is the non-customer-facing side of the restaurant business.

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Operations Back of House Front of House Allergens 52

Rocket Fuel

JANUARY 18, 2025

Now, more than ever, QSR chains are prioritizing the integration of technology to improve speed, accuracy and customer satisfaction. Digital ordering systems in particular play a key role in enhancing customer experience and operational efficiency.

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2025 Mobile Ordering Food Customer Service 52

Apicbase

JULY 22, 2024

He cited proprietary research that the global food services and facilities management company has conducted on sustainable eating programs, sustainable ingredients, and carbon-neutral dishes, plus partner programs focusing on food waste avoidance and sustainable eating. The software provides answers to managing food waste.

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Catering Sustainability Technology Employee Relations 52

Apicbase

APRIL 5, 2024

The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK. Determine precise batch quantities based on actual demand, enabling more accurate food cost control and less waste. But automation in food service is much more than that.

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Back of House Front of House BOH Point of Sale 52

Clover - Restaurants

APRIL 25, 2024

Read on to learn about how to create recipe card templates that maximize both employee efficiency and customer satisfaction. In fact, we’ll tell you why sharing your secret sauce can even be a key to customer loyalty. Leverage your recipe cards for marketing You know your dishes are good when customers start asking for the recipe.

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Design Loyalty Program Social Media Allergens 52

Apicbase

MARCH 3, 2023

This can include connecting the restaurant’s inventory management system, customer relationship management (CRM) system, payment processing system, and even online ordering systems to its POS. This helps to ensure that the restaurant has the necessary ingredients at all times while avoiding overstocking and reducing waste.

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Point of Sale POS Management Management 52

Apicbase

AUGUST 25, 2023

But customer behaviour has changed rapidly in recent years. With a digital POS, you’re not just processing payments; you’re analysing sales trends, managing reservations, and getting insights into customer preferences. Restaurants, however, didn’t need to change their strategies.

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Cash Management Technology Front of House Allergens 52

Apicbase

JUNE 11, 2024

Inefficiencies in a restaurant’s supply chain can increase costs, disrupt operations, and drive customers to competitors. Ensuring customer health remains a top priority. Vendor representatives who go out of their way to accommodate customers will be less inclined to do so if they must constantly chase payments.

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Supplies Management Management Food Supply 52

The Restaurant Times

AUGUST 30, 2022

It allows you to manage sales, inventory, supply chain, production, orders, kitchen operations, staff, and customers with the help of a digital interface of the software. and guest-facing content (such as allergens, nutritional content, etc.) due to the lack of adequate storage capacities. Detailed Performance Reports.

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Apicbase

MAY 8, 2024

We also analyse customer feedback from platforms like G2 and Capterra to highlight the pros and cons users have encountered. It helps you track waste and theft to better control running costs. Apicbase calculates recipe costs and nutritional values and keeps track of allergens. It can analyse the images and extract information.

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Inventory Food Supply Back of House Kitchen Safety 52

Touch Bistro

MARCH 25, 2021

A thoughtful, organized onboarding experience can increase revenue, boost employee engagement, and reduce your restaurant turnover rate. Start with the one we’ve created below, then customize it to meet the needs of your business. Why reinvent the wheel every time a new hire joins your team when you can formalize the process?

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Hiring Employee Relations FOH BOH 52

Apicbase

MARCH 28, 2024

Product development – clean data on ingredients, allergens, and nutritional values along with recipe and menu optimization tools. Without strong product development tools, a kitchen operation management system is going to hold you back from progressing and remaining competitive.

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Management Management Point of Sale Kitchen Safety 52

Apicbase

MARCH 25, 2022

It’s a theoretical number — how much do your menu and recipes cost in an ideal world where everything is done right, and there are no variations in costs or waste. Streamlined, easy to access, and loaded with the info your BoH staff needs for prep and everything your FoH staff needs to make the sale and answer customer questions.

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Menu Point of Sale Pricing Take-out 52

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. He was instrumental in organizing the Frederick Community College Hospitality Program.

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Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

MAY 16, 2025

In today’s digital age, a single pest sighting can quickly turn into a viral nightmare, damaging your brand’s reputation and driving customers away. Additionally, cockroach eggs, shed skin, feces, and dead bodies contribute to allergens, which can trigger asthma and other respiratory conditions. coli and Salmonella.

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Operations Kitchen Safety Allergens Equipment 251

Apicbase

MARCH 16, 2025

Employees want flexibility, choice, and an experience that fits their workday. For caterers, that means rethinking everything: how they plan, operate, and engage customers. Were not just talking about guest experience anymore. We have to track food waste, carbon footprint , and procurement sustainability. An afterthought.

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Catering Dietary Restrictions Back of House Front of House 52

Modern Restaurant Management

OCTOBER 15, 2019

They will also provide a superior service experience to their guests, which ultimately is what wins the restaurant market share battle. In today's on-demand world, off-premises capabilities are more important than ever to keep restaurants aligned with the wants and needs of its customers. Best Foodie Cities in America.

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2019 Point of Sale Small Business Consumer Goods 211

The Restaurant Times

OCTOBER 13, 2021

A good restaurant loyalty program could be a customer magnet for your restaurant. When it comes to rewards programs, customers have expectations, and if those expectations are not satisfied, it can be tough to persuade them to participate in your loyalty program. Better Customer Relations . Track Rewards Points .

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Loyalty Program POS Allergens Mobile Ordering 52