team-communication 
Modern Restaurant Management
MAY 1, 2024
A “ communication silo ” is the name for what happens when groups, teams, or departments of employees within an organization isolate themselves and tend to only communicate within their group. Thus, restaurant leaders need to identify potential communication silos and implement solutions to address them.
7 Shifts
AUGUST 21, 2024
Communication is key in virtually every workplace, but this rings especially true in the restaurant industry. With the industry facing a 73% annual turnover rate and poor communication being the number one reason staff quit , there is a lot that effective team communication could do to improve the hospitality industry.
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Modern Restaurant Management
JUNE 17, 2025
Start Early, Hire Smart The best seasonal teams are built long before the season starts. Ask behavior-based questions that test adaptability, customer service instincts, and team mindset. Develop a repeatable onboarding process that introduces new hires to your team culture, job expectations, and operational procedures.
Modern Restaurant Management
OCTOBER 21, 2024
Strong Communication Skills Within restaurants, communication is a key aspect to help the establishment continue running smoothly. Having good communication skills makes sure all information is passed on correctly to the part of the restaurant that needs it when they need it. Strong communication skills create team cohesion.
Advertiser: Paycor
A process checklist is a valuable tool for any HR professional to help ensure that all tasks are completed on time and accurately and improve communication and collaboration among team members. This free checklist from Paycor includes sections for: Onboarding Payroll Benefits and more
Modern Restaurant Management
NOVEMBER 5, 2024
Instead, these smooth interactions are more likely attributable to soft skills like problem-solving and empathy that allow teams to work together and deliver exceptional service, turning one-time customers into lifelong fans. I pulled in the kitchen team and the FOH manager, and we agreed on the plan.
Modern Restaurant Management
JANUARY 27, 2025
When to Request Tip Splitting Consider splitting tips in these scenarios: High Team Collaboration: If multiple roles (e.g., Factors to Consider When Designing a Tip Policy Team Structure : Assess how each role impacts the customer experience. Address Staff Disagreements Proactively Disputes over tips can harm team morale.
Speaker: Harlan Scott, Founder of Harlan Scott Hospitality and Industry Restaurant
How establishing company Core Values gives your team purpose and decreases turnover. Which frequent and consistent communication tools tell your staff you care and make them care about you. Implementation of an onboarding and training program that makes a crucial first impression on your new hires.
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