Modern Restaurant Management

APRIL 9, 2024

A digital screen can show menu items and daily deals, transform into a song or media player for patrons to choose their entertainment, and even connect to live social media feeds so patrons can share their dining with the world. Experiences like these are here to stay as the lines between physical and digital media continually blur.

2024 508

2024 Mobile Ordering Front of House Fast Casual 508

Modern Restaurant Management

NOVEMBER 25, 2020

Communicate often – in person, through social media, during staff meetings, via signage, etc.– This is not a “one and done” effort, so provide ongoing reminders via onsite signage, email, texts, pre-shift meetings, and “refresher” training sessions. Switch from Manual to Digital Systems.

Food Safety 553

Food Safety Social Media Food Order Audits 553

Modern Restaurant Management

JULY 21, 2020

Another option is to digitally print onto synthetic materials. Digital printing technologies makes it very affordable to print short run high quality menus on a wide range of papers. Utilize Template Posters and Signage. This eliminates the need to laminate the printed piece, which can also provide savings over a laminated menu.

Marketing 520

Marketing Mobile Ordering Food Safety Communication 520

Modern Restaurant Management

SEPTEMBER 8, 2023

This includes maintaining good communication between different departments, utilizing visual aids and signage to reinforce important messages, conducting regular meetings to discuss food safety initiatives, and encouraging employees to report any food safety concerns or near misses they may encounter.

Food Safety 520

Food Safety Allergens Food Loyalty Program 520

Modern Restaurant Management

MARCH 31, 2022

Menus as well as music, signage, and messaging – all loyalty evoking – should be managed and dayparted accordingly. Cardboard and static signage, antiquated Menu boards, aging sound systems, and a lack of customer engagement throughout their purchasing experience just doesn’t cut it anymore.

Employee Relations 474

Employee Relations Back of House Front of House Customer Experience 474

Modern Restaurant Management

JUNE 30, 2023

Customer expectations are level set by their most advanced in-store and digital experiences. Keeping brand integtrity, the interior featured a walk-up counter, digital menu boards and condensed seating/waiting areas with TVs. Some technology changes need an adoption period with extra signage for instruction.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

OCTOBER 4, 2022

The prevalence of digital payments and automation across industries means that reliable connectivity is imperative for an organization’s success. The use of cash continues to fall, down to just 19 percent in 2021, and at the same time, spurred by the pandemic and simultaneous advances, digital payments are on the rise.

Point of Sale 505

Point of Sale Mobile Ordering Cash Management Customer Experience 505

Modern Restaurant Management

MARCH 3, 2025

The restaurant needs cohesion, from signage to menu design to uniforms. Having a digital presence is critical. Social media, online reviews, and delivery platforms make digital branding just as important as physical branding. Brands had to create seamless, engaging digital experiences that mirrored their in-person identity.

Social Media 251

Social Media Email Marketing Customer Experience Loyalty Program 251

Modern Restaurant Management

SEPTEMBER 15, 2020

No-touch digital menus enable guests to view menus on their personal mobile device instantly, for free and without downloads or ads by scanning a QR code. PPE signage, such as floor markers, posters and arrows, is also needed to help guests comply with social distancing.

Technology 600

Technology Guest Recovery Kitchen Safety Social Media 600

Modern Restaurant Management

APRIL 14, 2022

All scenarios call for clear parking lot signage and/or street paint telling guests where to go depending on how they ordered. Digitally Charged Employees. Digital initiatives can enhance the employee and customer experience without adding extra labor costs.

Retail 474

Retail Customer Experience Online Ordering Point of Sale 474

Modern Restaurant Management

SEPTEMBER 8, 2021

Implement digital signage and contactless payment technology. The digital signage market has seen exponential growth in the last year. Meanwhile, upgrading to digital point-of-sale (POS) systems for contactless payment at checkout will resonate well with consumers. Re-evaluate cleaning chemicals and technology.

Kitchen Safety 489

Kitchen Safety Employee Relations Communication Point of Sale 489

Modern Restaurant Management

SEPTEMBER 30, 2024

With 2025 quickly approaching, now is the time to evaluate the industry’s digital transformation journey over the last nine months to better understand growth opportunities for restaurants heading into the new year. Moving from static to digital menu boards gives restaurants the ability to update menus in real time.

2025 450

2025 Fast Casual Food Customer Experience 450

Modern Restaurant Management

JANUARY 6, 2022

Convenience, digital accessibility, and safety reign supreme. Offer Your Restaurant Gift Cards Digitally. Digital gift cards are rising in popularity. Digital gift cards are super convenient, can be purchased anytime, and can easily be emailed to the recipient on the date and time of the gifter’s choice.

2022 493

2022 Online Ordering Loyalty Program Customer Experience 493

Modern Restaurant Management

JUNE 8, 2020

Digital tools are instrumental in tracking cleaning and disinfecting activities to ensure compliance. Invest in Digital Tools. As restaurants shift the way they operate — dramatically elevating their safety and cleanliness protocols — those that use digital tools will have distinct advantages over those that don’t.

Food Safety 507

Food Safety Social Media Website Management Food Supply 507

Modern Restaurant Management

JUNE 8, 2020

Customers should know exactly what to expect within each zone via engaging with social media updates, signage, and greeting team members. Go Digital. While some establishments utilize paper cleaning logs, we recommend switching to sanitary digital checklists.

FOH 507

FOH BOH Employee Relations Front of House 507

ChowNow

FEBRUARY 7, 2025

Investing in digital ads, email marketing , and an optimized online ordering system that can boost sales. You can break marketing into two main categories: digital and traditional marketing. The key is to choose the right mix of digital and traditional marketing methods that align with your goals, audience, and available resources.

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

ChowNow

JUNE 12, 2025

In this article, you will learn: Tactics that increase restaurant check sizes without slowing down service How to boost restaurant sales through your own digital channels Proven ideas for driving repeat business from loyal and casual guests alike 1. It also helps you drive more sales directly, without giving up a cut to third-party platforms.

Loyalty Program 195

Loyalty Program Social Media Online Ordering Email Marketing 195

Modern Restaurant Management

AUGUST 12, 2021

An AI-powered suggestive selling engine paired with cameras can also help customize offerings and recommendations presented by the voice bot or displayed on digital menu boards. Digital Menu Boards. But digital menu boards can do more than just add a “wow” factor to the drive-thru experience.

Employee Relations 493

Employee Relations Customer Experience Customer Service Mobile Ordering 493

Modern Restaurant Management

JUNE 15, 2021

Here’s a guideline to facing renewed competition with a digital mindset. Digitize Your Ordering Function and Enhance Your Presence. Making digital enhancements to menus and adding kiosks on site can help not only reduce costs but catalyze revenue advantages. Besides, consumers are already thinking digital first.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

MARCH 21, 2023

Updating each price change and physically adding an “unavailable” sticker to traditional signage was time-consuming and inefficient. Using a combination of data and AI, digital signage can suggest available or lower-cost menu items, considering factors such as a recession or supply chain disruptions.

Technology 474

Technology Consumer Goods Supplies Waste 474

ChowNow

FEBRUARY 12, 2025

Well show you how to leverage: Your local restaurant scene Your restaurants brand Your digital assets The community around you Then, reveal how to measure your marketing efforts so you can continuously refine your strategy and strengthen your connection with customers. We now live in a digital-first world.

2025 195

2025 Marketing Email Marketing Operations 195

ChowNow

FEBRUARY 21, 2025

With a digital sticker-based rewards program, customers earn a sticker every time they place an order through your direct online ordering platform. Since the system is fully digital, theres no need for physical punch cardscustomers can easily track their progress, keeping them engaged and motivated to order again.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

JULY 30, 2020

To make sure consumer health and safety is prioritized, operators should be auditing lots for quick repairs, adjusting signage to control traffic, as well as taking care of outside factors like city permits and permissions. Adjusting Signage to Control Traffic. Auditing Lots for Damage and Quickly Conducting Repairs. For example, L.A.’s

Outdoor 526

Outdoor Audits Seating Dine-in 526

Modern Restaurant Management

JANUARY 26, 2021

This includes displaying informative signage, applying floor decals to denote proper distancing, increasing the space between tables, and installing plexiglass dividers between booths to reduce the spread of containments. This mechanism reduces napkin consumption by roughly 25 percent.

Kitchen Safety 508

Kitchen Safety Food Safety Dine-in Franchising 508

ChowNow

JANUARY 30, 2025

The key is consistency across all customer touchpoints, from emails and your website to menus, marketing, and signage. Menus, signage, packaging, and even staff uniforms should consistently represent your brands look and feel, flowing uninterrupted from digital to physical format, helping you create a strong emotional connection with diners.

Email Marketing 195

Email Marketing Mobile Ordering Customer Experience Online Ordering 195

Modern Restaurant Management

AUGUST 8, 2022

The key is that it’s not just one technology—it can be umbrella of integrated technologies working together to produce compelling results including WiFI, text messaging, email, and digital displays to leverage guest engagement and social media to the maximum. Digital Menus and Signage. Reward Loyal Customers.

Social Media 468

Social Media Loyalty Program Email Marketing Point of Sale 468

Modern Restaurant Management

SEPTEMBER 9, 2020

You can make statements about your health and safety policies online and with in-store signage, but if your employees at every location aren’t demonstrating those standards, the statements don’t mean much. This is, again, where digital solutions can help. Invest in Software Solutions.

Management 474

Management Management Food Safety Audits 474

The Rail

MAY 22, 2025

From signage to internet marketing, consistency across all media helps to define your restaurant and creates cohesiveness. Tip #2: Building Local Relationships that Amplify Your Presence Organically Strong community ties foster brand loyalty more quickly than any digital strategy.

Social Media 130

Social Media Front of House SEO Uniforms 130

Modern Restaurant Management

MARCH 1, 2021

RFID tagging solutions can give individual items unique digital identities enabling verifiable chain-of-custody data to be captured throughout the supply chain. A digital task tracking solution takes the guesswork out of task completion compliance. Why is transparency so important? Take for example, the urgency of a food recall.

Technology 454

Technology Kitchen Safety Food Safety Food Supply 454

Modern Restaurant Management

JANUARY 19, 2021

Even though your brand may live (mostly) digitally, your diners are still having an entire experience here in the real world. Without the visuals created by space and signage, your digital channels are your best storytelling tools. To succeed in creating a virtual brand, focus less on the restaurant and more on the meal.

Front of House 530

Front of House Online Ordering Food Order Small Business 530

ChowNow

FEBRUARY 21, 2025

Here are a few simple strategies to help them understand how they can help your business: Use signage in-store and on your website: A clear message near your register, on your front door, or even on table tents can inform customers that ordering direct supports your business.

Ordering 195

Ordering Email Marketing Online Ordering Social Media 195

Modern Restaurant Management

MAY 4, 2022

They don’t have signage because they don’t rely on foot traffic or branding. Their purpose is to do one thing and do it well: Fulfill orders that come through digital sites and apps. Ghost kitchens don’t need house decorations, signage, tables, chairs, and cutlery. That’s it. Cost Analysis.

Front of House 492

Front of House 2030 Delivery Food Order 492

Modern Restaurant Management

JULY 30, 2021

Screen capture tests differ from diary studies in that they allow restaurant executives to observe the digital experience of consumers in real-time, rather than focus on their daily routines.

Mobile Ordering 508

Mobile Ordering Customer Experience Customer Service Food Order 508

Modern Restaurant Management

OCTOBER 28, 2020

Display colorful, eye-catching signage with information on everything from the appropriate way to wear masks to how to thoroughly wash your hands in highly visible locations, such as near entrances or in bathrooms. The CDC has even issued guidance for when to use soap and water versus when to use alcohol-based hand sanitizer.

Outdoor 531

Outdoor Food Safety Social Media Food Truck 531

ChowNow

APRIL 4, 2025

Online reputation management for restaurants is all about paying attention to your restaurants digital reputationand taking steps to shape that conversation. Youre not just serving foodyoure managing impressions, experiences, and expectations, all in the digital world. What is Online Reputation Management and Why Does it Matter?

Management 195

Management Management Social Media Online Ordering 195

Modern Restaurant Management

MAY 5, 2022

Covantis is a blockchain-powered digital operations platform that eliminates paper-based post-trade processes and increases efficiency, while decreasing operational risks for bulk commodity shipments. Quiznos teamed up with digital asset provider Bakkt to allow customers to pay in Bitcoin. Easy transactions.

Serving 472

Serving Loyalty Program Food Supply Point of Sale 472

Modern Restaurant Management

NOVEMBER 15, 2024

The new colors and signage remain appealing to the eye, while also adding interactive elements such as the addition of a designated wall with a QR code for mobile access in-store. Along with in-store branding, we still utilize brand product and legacy digital storytelling to share with customers where we began.

Mobile Ordering 221

Mobile Ordering Design Customer Experience Online Ordering 221