This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
As digital transactions become ubiquitous, businesses across all sectors are embracing innovations that reshape the way they interact with customers. In 2025, the restaurant industry will continue to adapt to these payment innovations, with a focus on eliminating cash transactions and prioritizing seamless, digital payment methods.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.
As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. As we navigate these changes, one theme stands out: innovation.
Despite economic concerns, diners consistently demonstrate a commitment to supporting restaurants, according to TouchBistro's 2025 American Diner Trends Report. Clear communication on pricing, loyalty rewards, and personalized service will appeal to this group. What should restaurant operators take away from the survey results?
More than eight in ten restaurant operators expect 2025 sales to meet or exceed 2024 levels, but rising competition will require differentiation through experience, service, and innovation, according to The National Restaurant Association’s 2025 State of the Restaurant Industry report.
These licenses allow restaurants to serve beer, wine, and wine-based liquors, offering opportunities for innovation without the financial burden of full-service licenses. Innovation Through Wine-Based Cocktails Although not having a full liquor license may seem restrictive, it actually creates opportunities for innovation.
A third of diners said their favorite restaurant changed in the past 12 months, with “better food” (46 percent) and “better value” (40 percent) cited as the leading reasons, according to Tillster’s 2025 Phygital Index Report. The survey of 1,500 U.S.-based
"Also, leveraging demographic data to augment loyaltyprograms and special offers was a critical factor in successful campaigns." Despite the value that appears to come from having deeper knowledge of loyaltyprogram members, only about half (52 percent) of QSRs leverage third-party demographic data in their loyaltyprograms.
In this guide, youll learn: Why restaurant apps matter in 2025 and how its the consumer driving the changes The different types of restaurant apps How to make the most of your own branded restaurant app and its many benefits Lets take a closer look at why every restaurant should use apps in 2025.
"We are seeing many restaurants, chains and independents use price value messages to win new customers and grow visits and loyalty with existing customers. However, it’s not just about slashing prices—combo deals and loyalty promotions are gaining traction as operators focus on adding value, with 9.9-yuan
Opening a new dining space in 2025 calls for more than just a good recipe list or architectural sense. A significant part is also played by tech integration ; loyaltyprograms, app-based ordering, and QR code menus are not innovations but necessities.
Independent restaurants are at a pivotal moment, as the industry confronts multiple challenges including inflation, cost volatility, and extreme weather and adapts to an increasingly complex operating environment, according to the findings of the The James Beard Foundation® (JBF) 2025 Independent Restaurant Industry Report.
The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.
2024 By the Numbers and Looking to 2025 Restaurant leaders representing more than 6,200 locations shared 2024’s top challenges and opportunities and their 2025 priorities in Restaurant365's annual industry survey. Franchise 2.0:
Now, as we enter 2025, I am excited to see them move more and faster into the real world. Thanks to AI, I am confident 2025 will be a year of progress on both fronts. The post AI and Quick-Service Restaurants: Why 2025 will be a year of innovation for QSRs appeared first on Delaget.
We look forward to continuing to innovate and find ways to make ordering plant-based at Taco Bell even more accessible at a great value,” said Taco Bell Corp Chief Food Innovation Officer Liz Matthews. We have long been a haven for vegans and vegetarians, who replace meat for beans on almost any of our menu items.
As we approach 2025, its crucial to understand the trends and predictions that will shape the future of dining. This guide provides an in-depth analysis of the anticipated developments in the restaurant industry for 2025, offering insights to help operators navigate the changing landscape. and 3.4%, aligning with typical annual trends.
In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.
Fast food chain Wendy’s has announced plans to test “dynamic pricing” at its locations across the country, beginning in 2025. Getty Images Probably not, but Wendy’s thinks so Have you ever been eating a cheeseburger and fries, procured from a drive-thru, and wondered “Wow, I wish I could pay even more for this incredibly mediocre lunch?”
The National Restaurant Association Show is always a highlight of the year for anyone in foodservice and the 2025 edition made one thing clear: restaurants are embracing change like never before. From how guests engage to how teams work behind the scenes, innovation is reshaping every touchpoint.
Hey restaurant innovators, its time to talk digital and tech trends! Forget third-party interferencerestaurants are doubling down on first-party digital ordering, with nearly half of brands identifying it as the top revenue driver for 2025. Get the full scoop by downloading the 2025 State of Digital Report!
Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. million over the next five years to build and sustain the program. Holsom by Yogurtland. ” Delivering Jobs.
Driving Innovation: New Product Launches and Enhancements SpotOn’s commitment to continuous innovation has delivered a host of new features designed to streamline operations and enhance guest experiences. Dedicated Loyalty Sign-Up Page for Diners: Simplifying customer enrollment in loyaltyprograms for higher engagement.
The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. The timing is right and here we are, opening new markets by extending an innovative strategy so entrepreneurs can develop with confidence.”
The real competition happens online, where attracting diners requires innovation, engagement, and a mouthwatering digital presence. Food Delivery Apps: The New Dining Frontier By 2025, it’s estimated that over 70% of restaurant orders will be off-premise (including delivery). Ensure fast loading times to prevent drop-offs.
In this article, well explore the top 10 restaurant management software integrations that can help your business run smoother and scale faster in 2025. With no additional fees for payment processing, payroll, delivery integrations, or loyaltyprograms , Lavu delivers everything you need at a single, straightforward cost.
In 2025, these ten must-have technologies will be essential for staying competitive, efficient, and relevant in a crowded market. In 2025, POS systems will continue to evolve with advanced features like integrated customer loyaltyprograms, order-ahead capabilities, and even insights to optimize menus and pricing.
A more optimistic economic future as uncertainty decreases Despite current woes, the food and beverage industry is optimistic about its future as predictions for 2025 suggest that concern about economic uncertainty will drop from 20 percent to 16 percent. percent year-over-year, compared to 0.4 percent for QSR restaurants.
Choosing the right point-of-sale (POS) system can make or break restaurant operationsand two of the most talked-about options in 2025 are Lavu vs Clover. Lavu keeps everything included in the price – including order management, loyalty, gift, API and dual pricing. Is Lavu better than Clover for restaurant operations in 2025?
Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."
Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyaltyprogram, a new website and easier online ordering. “I’m proud to be a part of an innovative concept like The Habit Burger Grill.
In addition, Taco John’s is rolling out a systemwide remodel program to match its updated branding, driving its popularity among young consumers. This year, the brand is introducing several menu items that aim to further position the brand as the first choice among Mexican quick-service brands. Britt and St.
The quick-service restaurant (QSR) industry has always been fast-paced and ever-changing, but 2025 marks a pivotal year of transformation. QSR Trends in 2025 The QSR landscape in 2025 is characterized by significant changes that go beyond operational efficiencies.
The world of franchising changes as fast as the trends, and franchisee innovation is central to staying competitive and meeting evolving consumer demands. As we approach 2025, several groundbreaking innovations, including franchisee innovation, are reshaping the franchise landscape.
Loyalty is a huge factor now as guests desire rewards and perks for sticking with a favorite small business, and repeat customers are keeping many restaurants going. Whether it’s speeding up order times, improving inventory management, or boosting loyaltyprograms, every tool should serve a purpose.
As we reflect on 2024, it’s clear these forces will only accelerate in 2025, bringing both challenges and opportunities for operators. Humans Will Replace AI in 2025 You read that correctly. In 2025, we’ll see increased consolidation as operators demand streamlined solutions and a single source of truth.
In an exclusive conversation with The Restaurant Times , Mr. Tapan Vaidya, CEO of PJP Investment Group, discusses the new menu innovations and proactive steps taken by the group to enrich their customer experience. Considering this as a great opportunity, Papa John’s added some unique plant-based innovations to its menu.
Artificial Intelligence (AI) refers to programs which are designed to perform a particular task by responding to real-time events. Because AI programs can change depending on their context, they tend to simulate according to human behaviour. What is AI (Artificial Intelligence)? Growth of the AI market In India.
Using the first-party approach, the restaurant controls the customer experience with their brand, retains the customer information within their loyaltyprogram (if applicable), and enables the brand to market most effectively to their market with targeted promotions.
I begin by sending emails, and then we implement a reward program that people can enjoy through discounts. Reviewers highlight its insightful reporting, payroll integration, innovative platform, and transparent pricing. I can run 90% of my financials off one program that has been tailored to my needs by the SpotOn crew. ."
Artificial Intelligence (AI) refers to programs which are designed to perform a particular task by responding to real-time events. Because AI programs can change depending on their context, they tend to simulate according to human behaviour. What is AI (Artificial Intelligence)? Growth of the AI market In India.
We have only seen the tip of the iceberg of innovation in this space. It’s challenging to build loyalty without a recognized brand so virtual restaurants must do everything they can to build a digital brand. Limited brand visibility With no brick and mortar presence, it can be tough for virtual restaurants to get their brand noticed.
Nearly half of Americans (48 percent) would dine at a restaurant more often if it offered a brand loyaltyprogram (versus 14 percent no and 32 percent maybe). The most important factor for Americans to join a brand loyaltyprogram? Discounts and special offers for future visits (54 percent); free food (27.5
. “Our development and operational teams have been hard at work for more than a year now, strengthening our franchise development strategies, planning and executing pivotal menu innovations and enhancing the capabilities and resources that go into the support we give to our franchisees. & Canada. Jack in the Box Inc.
We organize all of the trending information in your field so you don't have to. Join 49,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content