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2025 Restaurant Outlook: A Recipe for Success with Risk Management

Modern Restaurant Management

After weathering years of pandemic-related challenges, the sector continues to rebound with optimism. Navigating Emerging Challenges in Profitability In 2024, U.S. trillion in 2024. By mid-2024, 82 percent of food and beverage operators were still actively recruiting, with chefs and cooks comprising 30 percent of open roles.

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‘AI Has the Potential to Truly Become the Brain of the Restaurant.’

Modern Restaurant Management

” How AI is Revolutionizing Restaurants , a Deloitte report based on a survey of 375 global restaurant executives in 11 countries fielded during Q4 2024, explores how operators are using AI. Why are customer experience-related AI investments leading the way? However, restauranteurs and their employees will need to work with AI.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

– Frenchie Audette, VP of Food Service at Divert In 2024, the restaurant industry continued to adjust to changes sparked by 2020. With so many people leaving the industry, restaurants stepped up—raising wages, creating new opportunities, and doubling down on the employee experience.

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How AI Is Revolutionizing Restaurant Compliance

Modern Restaurant Management

Unsurprisingly, compliance ranked as one of restaurants’ biggest operational challenges in 2024. But maintaining compliance is about more than reducing legal risk and the subsequent costs: it’s crucial to creating a better experience for both employees and customers. Timekeeping is crucial in remaining compliant.

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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

percent in 2024 — falling short of the 4.1 Meanwhile, Chili’s, which saw average unit volumes increase 16 percent in 2024 , experiences a 3 percent satisfaction drop to 78. The lowest ratings are related to the digital experience, which also shows the most deterioration. At the same time, U.S. sales only grow 5.4

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What Restaurateurs Need to Know about Third-Party Cybersecurity Risks

Modern Restaurant Management

Per the National Restaurant Association , 46 percent of restaurateurs reported a net increase in customer traffic from January 2024 to January 2025. Create detailed incident response plans and require training for all relevant employees. Also rising? Cybersecurity threats in the restaurant industry.

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Now Serving, The Biometrics Risk Evolution

Modern Restaurant Management

Case in point, on August 28, 2024, Steak ‘n Shake was named in a putative class action lawsuit in the United States District Court for the Northern District of Illinois, captioned Massel v. The efficiency and cost-savings to be had with biometric technology is evident. What it requires is a fulsome notice and consent.

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