Modern Restaurant Management

JANUARY 2, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Just as the transition to renewables and electric vehicles has thrived on collaborative efforts, we foresee more collaboration for the cultivated meat industry in 2024.

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2024 Fast Casual Insurance Food Safety 197

Bingage

APRIL 14, 2021

To be updated and evolv e the latest technology, POS software is being designed for this purpose. Previously, a traditional POS system was only limited to a restaurant billing software that includes took orders and generated a receipt. The global industry purchases are expected to approach 20 million units by 2024.

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POS Loyalty Program Online Ordering Point of Sale 97

Modern Restaurant Management

DECEMBER 2, 2019

They are also especially appealing to younger demographics who prefer to use mobile payment methods. By 2024, global digital gift card sales are projected to hit $698.2 Brands should design their e-commerce websites in a way that makes it easy for customers to purchase and redeem gift cards.

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Point of Sale Loyalty Program Email Marketing Mobile Ordering 177

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. Here are five restaurant POS trends to look out for in 2023: Centralize All POS Tasks Restaurant orders are made via multiple digital channels, from dine-in and take-out to curbside and delivery.

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POS 2023 Loyalty Program Point of Sale 59

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

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Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. The increasing threat of fraud, especially through spoofing, is also anticipated to drive the widespread adoption of secure mobile payment methods in the future.

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2023 Loyalty Program Mobile Ordering Consumer Goods 197

Mad Mobile

MARCH 8, 2024

Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. In the Mobile POS Payments market, the number of users is expected to amount to 101.10m users by 2028. Giving your servers access to iPad-based ordering systems is one of the most effective ways to streamline workflows on the floor.

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POS 2024 Mobile Ordering Loyalty Program 40

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

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Catering 2024 2023 Guest Recovery 100

Marketman

DECEMBER 21, 2019

billion by 2024 with a significant annual growth rate of 14.6%. Restaurant management systems help automate a multitude of processes including recipe and menu pricing, mobile orders and tip management, customer management and promotions, wastage reports, inventory management, accounting, sales, billing and so much more.

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Management Management Cash Management Inventory 52

Modern Restaurant Management

NOVEMBER 19, 2020

Each Station is powered by Sharebite’s enterprise-ready technology platform, enabling companies to centrally manage employee food ordering and facilitate contactless deliveries at designated drop-off points inside office buildings. Toast unveiled the next generation of its mobile handheld point of sale: Toast Go® 2.

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Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Mad Mobile

MARCH 8, 2024

Tableside ordering systems are set to revolutionize how diners interact with your restaurant. Implementing a tableside ordering system doesn’t have to be complicated, but there are inherent challenges you’ll have to overcome. In 2023, over 80% of restaurants adopted a digital ordering system to enhance the customer experience.

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Ordering POS Online Ordering Mobile Ordering 40

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

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Franchise Franchising Food Fast Casual 188

The Restaurant Times

JULY 8, 2020

The number of food delivery orders placed online has seen a staggering increase in Saudi Arabia in recent years. Online ordering is not only favorable for customers but it also an excellent way for restaurants to increase the overall sales volume and provide better customer support. Make sure that the website is mobile optimized.

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Online Ordering Ordering Mobile Ordering Social Media 52

Perfect Daily Grind

MARCH 18, 2022

Peetnik Rewards members can also purchase the Hazelnut Cold Brew Oat Latte through the mobile app. COFE App acquires coffee ordering platform Kaffeen. The Zero Cup is designed by UK-based ButterflyCup. Main Saudi Tim Hortons franchisee AG Café will open all new locations by 2024.

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Pricing Webinar 2022 2025 121

The Restaurant Times

JANUARY 27, 2022

From online ordering, self-checkouts, and touchless payments to delivery and pick-up, the food and beverage sector can no longer afford to ignore the latest tech in order to remain relevant and competitive in the marketplace. Contactless technology is becoming more widely accepted, and not just for placing orders online.

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Fine Dining Technology Point of Sale Online Ordering 52

Apicbase

FEBRUARY 6, 2023

Everyday more and more people are using their phones and other devices to order food for delivery or pick-up. Their setup, layout and location [lean, focussed and near the target audience] make them better suited to handle online orders. That’s where tech comes in. We wouldn’t either. The interest goes both ways.

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Delivery Management Management Online Ordering 52

Modern Restaurant Management

FEBRUARY 1, 2021

Guest sentiment remained consistent across most designated market areas. The pandemic has altered consumer behavior, from how people order restaurant food, where they can eat, and their perception of third-party delivery companies. 21 percent of those ordering restaurant delivery in the past month are new users. In the U.S.,

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2021 Point of Sale Guest Recovery Travel 133

Modern Restaurant Management

DECEMBER 31, 2019

percent by 2024, and 2020 will be a catalyst year that could drive that number up. Imagine live entertainment featuring the guests themselves (open mic nights, talent shows) or restaurants offering foods and drinks with unexpected flavors and textures, specifically designed to be enjoyed in the restaurant. ChowNow CEO Chris Webb.

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2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

JANUARY 31, 2020

The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances. Delivery and To-Go orders are up 14 percent. While the Super Bowl is primed to be a big day for QSRs, it’s also an opportunity for fraudsters to take advantage of the surge in online orders.

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2020 Loyalty Program Point of Sale 2019 192