Modern Restaurant Management

JANUARY 9, 2024

Heading into 2024, these restaurants, caterers, and other foodservice providers are becoming increasingly aware of the importance that incorporating sustainable practices within their daily operations has on drawing in the growing masses of eco-conscious consumers.

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2024 Sustainability Consumer Goods Food Supply 110

Modern Restaurant Management

APRIL 10, 2024

But if last year was any indicator, restaurant operators are on the road to relief in 2024. In 2024, we expect these trends to shape the restaurant sector. Full-service menu prices climbed 4.5 In 2024, restaurants should make the dining-out experience worth the price tag. Coffee in 2023.

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2024 2023 Loyalty Program Point of Sale 196

Modern Restaurant Management

DECEMBER 28, 2023

AI is now playing a role in many significant areas ranging from enhancing supply chain management to streamlining customer interactions, ultimately ensuring seamless functioning within restaurants. They also extend to customer-facing areas of the business. The impact of AI on gathering customer feedback is truly revolutionary.

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2024 Dietary Restrictions Customer Experience Customer Service 123

Modern Restaurant Management

DECEMBER 29, 2023

However, our industry still is an attractive space for well-suited technologies, improving efficiencies at every level of the restaurant from inventory to customer service. In 2024, we will see blended effect on development pipelines for many brands, from low real estate availability, high rents and construction costs.

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2024 2040 2023 2013 123

Sling

APRIL 1, 2024

If your team members perform any type of work offsite or if your business manages two or more locations, field service management software can help keep your operation organized, running smoothly, and on the path to success. Table of contents What is field service management software? Others have a flat monthly fee.

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2024 Management Management Customer Service 78

Modern Restaurant Management

JANUARY 31, 2024

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report.

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2024 Online Ordering Website Management 2023 203

OneDine

JANUARY 9, 2024

With the onset of 2024, there’s no better time for restaurateurs to embrace innovative technological advancements to streamline operations, enhance customer experiences, and stay ahead in a competitive market. In 2024, we can expect a surge in the use of QR codes for menu browsing, ordering, and payment processing.

2024 52

2024 Technology Customer Experience Sustainability 52

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Restaurants that spotlight these offerings emphasize their commitment to reducing carbon footprints and supporting local economies.

2024 52

2024 Technology Menu Mobile Ordering 52

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. That’s why inventory management is one of the most important features of a good bar POS system.

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POS Bar Point of Sale Front of House 164

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more.

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2024 Customer Service Customer Experience Social Media 203

Modern Restaurant Management

DECEMBER 26, 2023

Enhanced Customer Engagement – Restaurants intensified their commitment to customer engagement, using strategies including personalization, loyalty programs, and data analytics to customize offerings and experiences. This helped them improve customer relationships, loyalty, satisfaction, and retention.

Dietary Restrictions 123

Dietary Restrictions 2024 Food Safety Food Supply 123

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

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Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

DECEMBER 21, 2023

Savvy food and beverage professionals are recognizing the craft beverage category as a gateway to loyal, higher-value customers. Creators entering more fully into the on-premise business model are becoming better partners for their B2B customers.

2023 123

2023 2024 Insurance Employee Relations 123

The Rail

MARCH 27, 2024

By Emma Carter, Contributor The 2024 National Restaurant Association report shows that sales are up and restaurants are hiring. You can also identify a competitive advantage that would make you the preferred choice, such as your cuisine, ambiance, or customer service. Menu optimization isn’t a once-off task.

Email Marketing 52

Email Marketing 2024 Point of Sale Seasonal Menu 52

Aaron Allen & Associates

MARCH 29, 2024

2024 will be a great year for menu overhauls, not just LTOs. Unique and creative dishes can captivate customers’ attention, leading to increased foot traffic and social media buzz. Data shows that simplified menus lead to higher average sales growth, as they reduce the complexity for the customer and enhance the speed of service.

Innovation 52

Innovation Menu 2024 FOH 52

Modern Restaurant Management

JANUARY 2, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Just as the transition to renewables and electric vehicles has thrived on collaborative efforts, we foresee more collaboration for the cultivated meat industry in 2024.

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2024 Fast Casual Insurance Food Safety 197

Bingage

APRIL 14, 2021

Still only POS is not enough, if you want long-term growth, you need to have a complete AI-based CRM solution for restaurant (better if integrated with your POS) which helps you with customer retention, customer engagement & boost business ROI. Chefs :- To keep track of inventory, etc.

POS 97

POS Loyalty Program Online Ordering Point of Sale 97

Restaurant365

JULY 24, 2020

Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders. Once the customer places the order, the kitchen staff is notified, and food preparation begins. Size of U.S. market for online food delivery.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. For the restaurant industry, the disruptions of a broken supply chain can eliminate key ingredients from inventory, which then force locations to remove items from menus temporarily, or indefinitely.

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Franchise Franchising 2022 Fast Casual 196

The Restaurant Group

MAY 3, 2021

It would help customers order food with more flexibility and ease. While food delivery apps are famous, most fast-food outlets have a dedicated app for the convenience of the customers. It also makes it easier to track food delivery timelines and get alerts when a specific inventory item is almost out of stock. Digital Kitchens.

2021 78

2021 Kitchen Safety Online Ordering Food Safety 78

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Marketman

DECEMBER 21, 2019

Restaurant management spans over a wide variety of elements including: Customer service. Cost and inventory management. billion by 2024 with a significant annual growth rate of 14.6%. How do you want to communicate with your staff, your vendors and of course, your customers? Focus on your customer experience.

Management 52

Management Management Cash Management Inventory 52

Rocket Fuel

APRIL 15, 2024

Predicting the future is a challenge, especially in a tumultuous industry like quick service restaurants (QSR). Delaget provides technology solutions and services that help QSRs operate more efficiently, serving the needs of franchise owners and brands and helping deliver a better experience to customers.

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2024 Franchise Franchising Point of Sale 52

Touch Bistro

AUGUST 11, 2021

These states and provinces demonstrate that there are some strategies you can employ to cope with rising minimum wage without firing your staff or compromising customer service. hour on January 1, 2024. Tier pricing lets you charge customers different prices for different options. New Hampshire: $7.25/hour. New York: $12.50/hour.

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2021 Restaurant Law 2022 Seasonal Menu 98

Mad Mobile

MARCH 8, 2024

Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. Instead, they provide your staff with a flexible and easy-to-use platform to engage with your customers. However, if you’re working curbside, you’ll want to ensure your connection will cover the whole service area.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Modern Restaurant Management

DECEMBER 19, 2023

This year has shown us that the demand for drive-thru is growing, and continues to meet consumer demands with quick, efficient, and convenient service. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. Here are some of their insights.

2023 117

2023 Front of House Customer Experience Customer Service 117

Modern Restaurant Management

NOVEMBER 28, 2023

Despite those impending difficulties faced, there are steps that restaurants can take to ensure they are positioned in the best possible way heading into 2024 by following these simple, yet effective, tips. Restaurants can rely on GPOs for backup as well to obtain any necessary inventory they are short on or missing.

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Supplies Tip Distribution Food Supply Management 110

Modern Restaurant Management

SEPTEMBER 8, 2022

Besides the obvious impact on customers, it can be extremely difficult to rebound from such an event as word spreads and casts doubt over the establishment’s reputation. Industry-wide compliance is expected by the end of 2024.

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Food Safety Operations Food Supply Food 189

Apicbase

APRIL 5, 2024

But automation in food service is much more than that. The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK. And over half of respondents said they plan to spend more on technology and automation tools in 2024.

Back of House 52

Back of House Front of House BOH Point of Sale 52

Apicbase

FEBRUARY 6, 2023

Technology improves the efficiency of dark kitchens while ensuring a great customer experience. Other dark kitchens add self-service kiosks to engage with guests and provide an enhanced customer experience. Dark kitchens are opening their doors to let the light in and engage directly with customers.

Delivery 52

Delivery Management Management Online Ordering 52

BNG Point of Sale

OCTOBER 15, 2021

Equipped with wireless mobile point of sale devices, employees can check-out customers or access inventory information from anywhere within the store. mPOS technology provides several advantages to store owners, managers, sales employees and customers. Customers are increasingly want businesses to offer digital receipts.

Retail 98

Retail POS Point of Sale Cash Management 98

Apicbase

JANUARY 13, 2023

This 85+ item list of food service statistics results from meticulous combing through dozens of industry reports. With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. The F&B industry grew in 2022… and it will keep growing in 2023.

2023 52

2023 Operations Management Management 52

Mad Mobile

MARCH 8, 2024

Yes, they’ve become the norm, but they should also enhance your business and improve the customer experience. Statistics from 2024 show that 84% of US consumers enjoy using self-service kiosks with 66% preferring them to staffed checkouts. One of the biggest drivers behind this shift is consumer behavior.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

Apicbase

MARCH 28, 2024

The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. All come with their own data sets and metrics – food cost, inventory variance, sales numbers, the list goes on.

Management 52

Management Management Point of Sale Kitchen Safety 52

Deliverect

JANUARY 30, 2020

The industry’s been growing at a steady pace and is expected to yield a worldwide revenue of US $164 billion by 2024. But how can you make sure your at-home food experience meets your customers’ expectations? One surefire way to attract and satisfy your customers is by ensuring the food you are offering is actually delivery-proof.

Delivery 118

Delivery Menu Online Ordering Customer Experience 118

7 Shifts

JULY 12, 2023

So even when I'm interviewing our managers, and the hardest part is that our managers are a lot older than a lot of the service part, the front of the house and stuff like that. If you have a disgruntled customer and he's cussing people out, how do you deal with that person? And so they're very used to the old way. Couldn't do it.

Front of House 370

Front of House Back of House Take-out Book 370

The Restaurant Times

AUGUST 5, 2022

Also called ghost kitchens enable restaurants to deliver directly to customers’ homes while operating at a fraction of the space required by typical restaurants. According to a RedSeer Management Consulting analysis , cloud kitchens would be worth $2 billion in India by 2024, up from $400 million in 2019. So what are cloud kitchens?

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2022 Food Supply Customer Service Online Ordering 52