Modern Restaurant Management

DECEMBER 19, 2023

We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023.

2023 117

2023 Front of House Customer Experience Customer Service 117

Modern Restaurant Management

JUNE 30, 2023

We worked with one of our Atlanta clients on a new concept that took the brand from a large, sit-down bar and restaurant to a smaller version prioritizing buy online pickup in-store (BOPIS). ” This was both a technology and operational fail due to lack of proper testing/QA and employee training.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

SpotOn

MARCH 19, 2024

SpotOn earned the standing of number 9 in the Dining category , which recognizes companies driving the restaurant industry forward through technology.   “We are thrilled to see SpotOn’s innovative advancements to restaurant technology recognized by Fast Company,” said Matt Hyman, Co-CEO of SpotOn.

2024 98

2024 Innovation Email Marketing Point of Sale 98

Modern Restaurant Management

DECEMBER 27, 2022

Restaurant operators should leverage digital tools to fight these serious – and simultaneous – threats to our food supply. Technology can boost business operations in a variety of ways. In the coming year, operators should rely on restaurant technology (ResTech) to help them: 1. million tons of grain.

Food Safety 226

Food Safety Audits Food Supply Food 226

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

APRIL 3, 2024

The average cost of a data breach in 2023 was almost $4.5 It’s a type of risk restaurant brands and operators haven’t seen before, and the potential for financial loss and reputational damage is truly massive. Cyber risks have been around for a long time, but that doesn’t mean they’re static.

Email Marketing 205

Email Marketing Franchise Franchising Point of Sale 205

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. Sales are projected to rise, but the higher cost of doing business will challenge margins.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Goliath Consulting

APRIL 4, 2023

Pizza Today , the leading magazine for pizzeria owners and operators, released its annual State of the Pizzeria Industry Report, which provides pizza professionals with a deep dive report of pizzeria insights, issues, and trends for 2023. As always, technology plays an important role in the pizza industry.

2023 78

2023 Fast Casual Point of Sale Email Marketing 78

SpotOn

APRIL 22, 2024

It doesn’t matter whether you run a restaurant, retail store, or any other type of small business—the point-of-sale (POS) serves as the foundation of your operation. That’s why it’s so important to make the right choice when picking a new point-of-sale. But not all POS systems are equal.

POS 98

POS Point of Sale Retail Customer Service 98

Modern Restaurant Management

DECEMBER 20, 2022

Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers and embrace company culture. They have added technology throughout the restaurant to offset labor hours.

2022 197

2022 Food Supply Point of Sale Dietary Restrictions 197

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. The report is an authoritative look at the industry and its opportunities based on a range of national surveys of restaurant owners, operators, chefs, and consumers.

2023 203

2023 2022 Consumer Goods Point of Sale 203

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. Here are the ways technology is revolutionizing the culinary world through.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

NOVEMBER 7, 2022

To answer that question, Revenue Management Solutions (RMS) examined two factors: the impact of price increases on QSR sales performance and consumers’ perception of value. While it is reassuring to understand consumers’ potential breaking point, the formula for price increases is nuanced. How does this inform an operator?

Pricing 203

Pricing Loyalty Program Point of Sale 2023 203

Sling

JULY 24, 2023

Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management. Many restaurants operate on very narrow margins and fail because of mismanagement rather than anything wrong with the menu.

2023 78

2023 Management Management Tip Distribution 78

Perfect Daily Grind

MAY 12, 2023

The 2023 WAC finals will take place immediately after this year’s Australian AeroPress Championship, which will be hosted by Fieldwork Coffee. points at 2023 Best of Ka‘ū competition. ZHAW Coffee Excellence Centre opens applications for 2023 Certificate of Advanced Studies.

2023 134

2023 Webinar 2030 Workshop 134

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. It highlights those shifts so that you can prepare your operation for success without being blindsided by pitfalls and emerging trends. They could help guide your decisions in what is shaping up to be a very uncertain time for restaurant operators.

2023 52

2023 Operations Management Management 52

Qu

MARCH 16, 2023

As the dust of the pandemic settles and businesses turn their attention to pressing new issues on the horizon, new technology trends are taking the stage. And what they are saying is this: 2023 will be the year of driving smarter efficiencies and reducing technology proliferation through the use of more unified systems.

2023 52

2023 Fast Casual Point of Sale Technology 52

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 100

Catering 2024 2023 Guest Recovery 100

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. Read along! Read along! This adds a layer of complexity to POS systems.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Qu

MARCH 31, 2023

Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. Sadly, the tower of technology tools is stacked so high that managing the entire system has become burdensome (and exhausting ).

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Modern Restaurant Management

AUGUST 22, 2023

While it’s promising, it’s not the magic bullet to increase your revenue in 2023. Of the 2,000 restaurant operators surveyed by Lightspeed , about 50 percent in the U.S. said they planned to utilize some form of AI automation technology. said they planned to utilize some form of AI automation technology.

Marketing 167

Marketing Social Media Point of Sale Customer Service 167

Perfect Daily Grind

MAY 19, 2023

The event will take place on 14 & 15 September 2023 at the Plaza Mayor in Medellín. Australian Specialty Coffee Association announces winners of 2023 Barista Championship and Brewers Cup. Jack Simpson is the 2023 Australian Barista Champion, while Tom Hutchins placed first at the 2023 Australian Brewers Cup.

2023 140

2023 Events Government Food Supply 140

Open for Business

JULY 7, 2023

Quick links The pandemic’s impact on what hospitality means The hospitality value proposition Hospitality, online Technology and hospitality Personalized hospitality Training for good hospitality Diversity and hospitality Sustainability, ethical practices, and hospitality What role do guests play? In the hotel industry, it means one thing.

Hospitality 78

Hospitality 2023 Front of House Social Media 78

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade.

2024 189

2024 2023 Food Order 2013 189

Perfect Daily Grind

FEBRUARY 10, 2023

points, were purchased by Canasto Coffee Co. The new headquarters also includes a Hemro Innovation & Technology campus. International Coffee Organisation says coffee prices remained stable during January 2023. Tue, 7 Feb Alliance for Coffee Excellence reschedules 2023 Indonesia auction. 1 Private Auction.

2023 122

2023 Pricing White Paper 2022 122

Perfect Daily Grind

MARCH 3, 2023

ProfilePrint, which uses AI technology to assess and verify the quality and profile of food and beverage ingredients (including coffee) will now work with Louis Dreyfus Company Brasil, Olam Agrícola Ltda (Brazil), and Sucafina Brasil. GoFundBean launches 2023 Bean for Bean mentorship programme. billion over the next 15 years.

2023 126

2023 Certification 2022 Events 126

Modern Restaurant Management

MAY 5, 2023

In 2023, it is estimated that 87 million Americans will dine out on Mother’s Day. In this article, we’ll look at how payments technology has evolved over the last few years and became an important ally for restaurants that want to level up their customer experience and their revenue while handling the busiest days of the year.

Mobile Ordering 167

Mobile Ordering Online Ordering Customer Service Customer Experience 167

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

2022 207

2022 2030 Food Supply Recruiting 207

Modern Restaurant Management

JANUARY 2, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We've reached a point where we're recognizing the value and limits of these technologies. The cultivated meat industry is entering its next chapter.

2024 197

2024 Fast Casual Insurance Food Safety 197

The Restaurant Times

JANUARY 18, 2023

Technology is crucial to the success of modern restaurants. Many software companies are now focusing on the restaurant business that offers solutions to enhance operations — from the customer experience to how the business runs. A restaurant’s success depends on integrated operations through all processes and systems.

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

Black Box Intelligence

OCTOBER 27, 2022

And for the most part, restaurant operators are already capturing a lot of data through different channels, they just don’t necessarily know how to use it. And for the most part, restaurant operators are already capturing a lot of data through different channels, they just don’t necessarily know how to use it. The result?

2023 68

2023 Point of Sale 2022 Consumer Goods 68

Modern Restaurant Management

MAY 15, 2023

Here are five ways to enhance your restaurant’s takeout and delivery operations to improve customer experience and open the door to more profit. Enhance Your Digital Presence Grubhub projects 40 percent of restaurant orders in 2023 will take place online. When it comes to delivery, you can take the process into your own hands.

Customer Experience 197

Customer Experience Delivery Loyalty Program Mobile Ordering 197

Apicbase

DECEMBER 8, 2022

But despite the aftermath, the sector has gradually recovered by 2022 – to a point where a new sense of normality has set in. We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations. Value for money is key.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

SpotOn

MAY 3, 2024

Brands, Zaxby's (2023 Attendees) 22% - Non-Commercial Businesses Aramark, Association of Correctional Food Service Affiliates, Centerplate, Compass, Cornell Univerisity, Dayton Children's Hospital, Deleware North Companies, Inc., Navy (2023 Attendees) 15% - Dealers and Distributors Boelter, Clark Association Inc.,

2024 52

2024 2023 Food Supply Hotels 52

Open for Business

MARCH 7, 2023

Many times these operational differences are picked up quickly by a newcomer. Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. And they stay in the job longer. And they stay in the job longer.

Training 78

Training 2023 Front of House Back of House 78

Modern Restaurant Management

SEPTEMBER 25, 2023

In the US alone, restaurant sales are forecast to hit $997 billion during 2023, according to the latest National Statistics. This is where AI-powered technology such as transaction monitoring software comes in. A staggering amount of money passed through restaurants every year.

Cash Management 128

Cash Management Point of Sale Training POS 128