Modern Restaurant Management

MAY 30, 2023

Digital Dining: What Restaurants Need to Know Now In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. According to our Q1 2023 survey , frequent users were not just visiting QSRs; they planned to keep visiting.

Pricing 88

Pricing Loyalty Program Social Media 2023 88

Modern Restaurant Management

MARCH 4, 2024

Cracking the Code of Restaurant App Usage, November 2023 ) What Customers Value RMS segmented respondents by generation, and while preferences varied, all ages placed the most value on: Exclusive deals Loyalty-based incentives Customization What They Don’t Value On the other hand, crashes or technical issues ranked as the biggest pet peeve.

Dine-in 193

Dine-in Loyalty Program 2024 2023 193

Modern Restaurant Management

MAY 30, 2023

In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. According to our Q1 2023 survey , frequent users were not just visiting QSRs; they planned to keep visiting. But don’t just take our word for it. Why does this matter to your bottom line?

Loyalty Program 191

Loyalty Program Social Media 2023 Download 191

Open for Business

JANUARY 26, 2023

Start a loyalty program Online ordering Piggyback on special events Buy X, get Y free Guest chef or pop up Personalize offers Influencer event Social promotion Jump on seasonal trends Industry night happy hour Invite guests back What are restaurant promotions? Start a loyalty program Every restaurant prizes its loyal customers.

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

Modern Restaurant Management

JANUARY 8, 2024

This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. Nothing is fraud proof.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9).

2024 189

2024 Loyalty Program Food Order 2030 189

7 Shifts

JANUARY 20, 2023

Super Bowl 2023 Promotion Ideas for Bars and Restaurants 1. This ensures you'll have a rough idea of what people are more likely to order and you'll also sell everything. Delivery and pick-up orders tend to be higher during the Super Bowl than any other time of year. Be prepared for a surge in business. But how do you stand out?

Specials 195

Specials 2023 Social Media Email Marketing 195

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. These are some of the latest hospitality trends to consider for your restaurant.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

JANUARY 31, 2024

Many operators are starting to realize that this omni-channel approach is increasingly essential to guest engagement in order to ensure they’re top of mind from the moment customers discover your restaurant (which often begins online) until well after their meal ends.

2024 198

2024 Online Ordering Website Management 2023 198

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. Top 5 Restaurant POS Features To Look For In 2023 A POS system today is capable of handling employee schedules and clock-ins, data collection for business intelligence, and providing a personalized customer experience.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. Ordering screens.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

NOVEMBER 15, 2023

A return to work in offices and higher grocery prices due to continued inflation pressures are among the factors leading to nearly one in four U.S. households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs.

Loyalty Program 106

Loyalty Program Mobile Ordering Website Management Online Ordering 106

Modern Restaurant Management

FEBRUARY 17, 2023

Restaurant operators have scrambled to launch loyalty programs and subscription services in recent years – capitalizing on new technology to keep that “old” customer, often 16x more valuable than a new one. The younger generations were also the most likely to order takeout and dine in. Hint: rewards help.

Loyalty Program 176

Loyalty Program Mobile Ordering Customer Service Online Ordering 176

Sling

JULY 24, 2023

Toast offers both front desk and tableside hardware for taking orders, processing payments, and allowing guests to track the status of their orders. 10) Applova Applova offers a full line of self-ordering kiosk hardware and software designed to fit restaurants of all sizes. It offers countertop, portable, and mobile options.

2023 78

2023 Management Management Tip Distribution 78

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

NOVEMBER 30, 2023

Recent findings reveal that researching a new POS for implementation after 2023 is a priority for 43 percent of restaurants , with 29 percent hoping to upgrade their POS for better omnichannel integrations. Modern POS systems can mitigate costly human errors by streamlining order processes and updating any modifications instantly.

POS 116

POS Operations Loyalty Program Seasonal Menu 116

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

MARCH 2, 2023

Some of the most common elements across these various consumer-driven businesses include pricing, location, environment, quality of goods and services, access, parking, and so on. Can they order goods or services from their phone? They expect payment-related rewards and loyalty programs every time they transact.

Operations 150

Operations Loyalty Program Mobile Ordering Consumer Goods 150

Future Food

SEPTEMBER 6, 2023

Current figures from ABS report a low point, from June 2022 to June 2023 there has been a 12.7% F&B CPI has further fed into the business sustainability equation recently in driving F&B pricing higher, as the slow repricing response from F&B operators lead to a game of catch up in the last year.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

Current figures from ABS report a low point, from June 2022 to June 2023 there has been a 12.7% F&B CPI has further fed into the business sustainability equation recently in driving F&B pricing higher, as the slow repricing response from F&B operators lead to a game of catch up in the last year.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Open for Business

MAY 9, 2023

Here are two other common systems: Phone ordering system The old-fashioned way required people to call the restaurant to place an order over the phone. Finally, order errors can mean the food goes to the wrong address, a mistake that takes time and money to fix. A full 76% of millennials have “ phone anxiety.”

Delivery 78

Delivery 2023 Loyalty Program Customer Service 78

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Even technology comes with a price tag, continuous innovations and wide adoption make them more accessible and cost-effective. . But why should you automate order taking when everything is working fine for you?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

NOVEMBER 21, 2022

Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. Making this problem more cogent is the fact that inflation isn’t forecast to ease until late next year, where it is predicted to fall to 3-to-4 percent by the end of 2023, according to economic projections by Kiplinger.

Operations 190

Operations Cash Management Seasonal Menu Loyalty Program 190

Modern Restaurant Management

MAY 9, 2023

And with a sustained uptick of restaurant spending – January 2023 was up 24 percent on the same month last year, according to the US Census Bureau – the conditions are ripe for flourishing. A voice assistant can look through the menu and promote something that goes with the customer’s order.

Mobile Ordering 165

Mobile Ordering Customer Experience Seasonal Menu Loyalty Program 165

Apicbase

DECEMBER 8, 2022

We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations. In addition, creating an exceptional customer experience at all touchpoints remains crucial to attracting customers, building loyalty and ensuring a stable revenue stream.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs.

2023 190

2023 Loyalty Program Mobile Ordering Consumer Goods 190

Cheetah

NOVEMBER 27, 2021

Carry-out and delivery orders grew by over 130% during the pandemic, causing the use of to-go containers to surge to the point of a packaging shortage. Washington state already passed similar legislation and will be banning foam clamshell to-go containers as of June 2023. If price is still a problem consider less-plastic TFPP options.

Sustainability 148

Sustainability Compost Recycling Loyalty Program 148

7 Shifts

NOVEMBER 1, 2022

Can you undercut their prices, or out-market them? Since videos don't play on a user's feed by order of post date, you can share many videos about the same topic or using the same trend. Dozens of companies provide high-quality drag-and-drop templates with all the tools you need to take reservations and online orders.

Seating 221

Seating Email Marketing Marketing SEO 221

Bingage

MARCH 18, 2023

Maybe the quality of the product is good, maybe the prices are reasonable, maybe the shipping is quick and seamless or the brand sends you super personalized discounts and offers that make you feel special and a strong bond between you and the brand. How it increases customer loyalty & retention. What is Customer Retention?

Loyalty Program 52

Loyalty Program Social Media Email Marketing Customer Service 52

QSR Automations

DECEMBER 22, 2023

Rise of AI Artificial Intelligence (AI) was the breakout star of 2023; from ChatGPT to AI art controversies, it can seem from the news that AI is a passing fad, but it can streamline your restaurant by translating recipes, keeping a digital stock list, and more. Obviously, even in those cases, there was plenty of room for improvement.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Bingage

MARCH 10, 2023

What’s the thought of a customer, how a customer feels after they have purchased something from your site is the part of customer’s journey to loyalty. Post-purchase emails can help you retain customers, build loyalty, and engage more with customers. Your order is on its way. Your order details can be found below.

Email Marketing 52

Email Marketing Loyalty Program Customer Experience Online Ordering 52

Sling

MAY 9, 2023

For more suggestions on how to build strong relationships at work, check out these articles from the Sling blog: How to Have a Strong Employee/Employer Relationship 12 Leadership Theories And Styles For Managers 2) Improve restaurant security A strong RO program will also include some form of security. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Mad Mobile

MARCH 8, 2024

Giving your servers access to iPad-based ordering systems is one of the most effective ways to streamline workflows on the floor. Your team needs to have a clear view of orders coming in so they can fulfill them accurately. CAKE’s tableside tablet ordering app is compatible on the iPad Mini 6.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

The Restaurant Times

JUNE 6, 2023

The best restaurant management software enables real-time tracking of stock levels, automated purchase orders, and precise forecasting. CAGR from 2023 to 2030. Additionally, the restaurant management software simplifies ordering and purchasing processes. million in 2022. The market is projected to experience a 16.3%

Inventory 52

Inventory Management Management Food Supply 52

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. percent of diners noting that recent price increases have altered their spending habits, and 58.5

Online Ordering 132

Online Ordering Ordering 2024 Hiring 132

The Restaurant Times

FEBRUARY 28, 2023

According to Hospitality Technology’s 2023 POS Software Trends Report , restaurateurs are particularly interested in using analytical information for the following: digital engagement, payment streamlining, and menu optimization , followed by the reward program, upselling, and personalized offers. How Do Restaurants Gather Data?

Operations 52

Operations Point of Sale Seasonal Menu Customer Experience 52

Sling

JUNE 19, 2023

The right program can often mean the difference between a smooth workday and one that’s rife with problems, confusion, and no-show employees. Last Updated: August 2023 This content is for informational purposes and is not intended as legal, tax, HR, or any other professional advice. Your bar is no different.

Bar 78

Bar Employee Relations Equipment Advertising 78