QSR Automations

DECEMBER 22, 2023

Of course, it’s still advisable to provide good support over the phone if your customers need help from one of your employees, as well as monitor those calls for future improvements. Software for managing customer relations already exists and is used by many companies in various branches of the industry.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

The Restaurant Times

FEBRUARY 28, 2023

Restaurant owners have a wealth of data, from employee records, distribution network logistics, self-service kiosks, and e-commerce figures to social networking reviews. Analyzing the metrics and reports related to your operations becomes essential to your role as the restaurant manager as the competition for customers grows more fierce.

Operations 52

Operations Point of Sale Seasonal Menu Customer Experience 52

Perfect Daily Grind

AUGUST 19, 2022

Around 34 employees out of a total 50 signed the co-operative member agreement in July 2022. The company submitted a claim to the National Labour Relations Board which accuses government employees of interfering with recent union elections at certain stores. Coffee welcomes first worker-owned branch in New York City.

2022 124

2022 Marketing Agriculture Certification 124

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Ghost kitchen and virtual brands are prime strategies for this growth strategy, both of which require a thoughtful approach to menu design, production and fulfillment.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

The Rail

DECEMBER 20, 2022

Blessed are the prognosticators as we enter the Holiday Season. It seems annually that everyone with a platform jumps into the pool so they can predict what 2023 will bring in their various industries. We’ve already gone over our top restaurant stories of 2022 , so let’s see what the crystal ball says for 2023. about that item.

2023 110

2023 Fast Casual Food Supply Seasonal Menu 110

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

2023 203

2023 2022 Consumer Goods Point of Sale 203

Modern Restaurant Management

JANUARY 15, 2020

After a few months of flat and even improving employee retention, rolling 12-month turnover rates worsened again for both hourly employees and restaurant managers during November based on the latest Black Box Intelligence Workforce data. National Restaurant Association Survey on Top Menu Trends. Looking Ahead.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

7 Shifts

APRIL 26, 2023

That's been one of our strategies behind the scenes," As 7 Leaves leadership has listened to what their customers want, they've also given their ear to what their employees want. From an employee standpoint, it's listening to their needs. But first, Newton tells us a bit about how the industry has changed during his two-decade career.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

Modern Restaurant Management

APRIL 20, 2021

The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). the Index serves as a scorecard for operational health, focusing on key performance metrics for sales, costs, customer experience, loss, and employee trends.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

EATER

AUGUST 22, 2022

It was April 2017, a seventh season of the show would air in a couple of months, and a friend had come to Chicago to attend this dinner with me, not because we loved Game of Thrones — neither of us had watched for years at that point — but because the idea of a fannish dinner was exciting. I’ve had guests ask me, ‘Is the owner here?’

Fine Dining 101

Fine Dining 2012 Reference Social Media 101

Modern Restaurant Management

FEBRUARY 1, 2021

Each quadrant on the map represents a combination of values related to predictive loyalty drivers: Emotional Engagement and Meeting Customer Expectations. Sales and traffic improved for the holiday season, but not as significantly as reported during Thanksgiving week. Traffic and Sales.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Perfect Daily Grind

OCTOBER 14, 2022

The coffee chain will launch ready-to-drink (RTD) products in the country later this year, with plans for nationwide distribution in 2023. PRF will return to El Salvador from 16 to 17 March 2023, connecting local producers with roasters and other coffee professionals from around the world. Tue, 11 Oct. Wed, 12 Oct.

2022 121

2022 2023 Webinar Agriculture 121