Open for Business

JANUARY 26, 2023

Start a loyalty program Online ordering Piggyback on special events Buy X, get Y free Guest chef or pop up Personalize offers Influencer event Social promotion Jump on seasonal trends Industry night happy hour Invite guests back What are restaurant promotions? Start a loyalty program Every restaurant prizes its loyal customers.

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

Open for Business

MAY 9, 2023

Third-party delivery is booming like never before. In 2020, third-party delivery exploded because it gave restaurants a vital revenue stream during the pandemic. But even now that guests have long since returned to on-premise dining, demand for delivery remains high and shows no signs of going anywhere. billion by 2027.

Delivery 78

Delivery 2023 Loyalty Program Customer Service 78

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. A Restaurant Pulse Check by Vericast found that nearly half of consumers plan to spend less on dining out in 2023. billion consumers with restaurants every year.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

Modern Restaurant Management

JANUARY 8, 2024

This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Nothing is fraud proof.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. These are some of the latest hospitality trends to consider for your restaurant.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

The Restaurant Times

JANUARY 26, 2023

Top 5 Restaurant POS Features To Look For In 2023 A POS system today is capable of handling employee schedules and clock-ins, data collection for business intelligence, and providing a personalized customer experience. Customers adore loyalty programs’ benefits, like savings, cash rewards, or tailored offers. Read along!

POS 59

POS 2023 Loyalty Program Point of Sale 59

Modern Restaurant Management

NOVEMBER 15, 2023

A return to work in offices and higher grocery prices due to continued inflation pressures are among the factors leading to nearly one in four U.S. Heading into the end of 2023, two-thirds of consumer households (64 percent) planned to spend at the same levels with restaurants as they did over the second and third quarters of the year.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

FEBRUARY 17, 2023

Restaurant operators have scrambled to launch loyalty programs and subscription services in recent years – capitalizing on new technology to keep that “old” customer, often 16x more valuable than a new one. Millennials make the most weekly calls for delivery (78 percent) compared to just 30 percent of boomers.

Loyalty Program 188

Loyalty Program Mobile Ordering Customer Service 2022 188

Sling

JULY 24, 2023

UpMenu is an online ordering platform with a built-in customer loyalty system and options for building branded websites and apps. 14) Chowly If you take orders from food delivery services, like DoorDash or Grubhub, Chowly can accept orders from all of these services and enter them into your POS system without anyone having to do it manually.

2023 78

2023 Management Management Tip Distribution 78

Modern Restaurant Management

NOVEMBER 30, 2023

Recent findings reveal that researching a new POS for implementation after 2023 is a priority for 43 percent of restaurants , with 29 percent hoping to upgrade their POS for better omnichannel integrations. By delving into order histories and discerning customer preferences, operators can devise targeted loyalty initiatives or discounts.

POS 129

POS Operations Loyalty Program Seasonal Menu 129

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

NOVEMBER 21, 2022

Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. Making this problem more cogent is the fact that inflation isn’t forecast to ease until late next year, where it is predicted to fall to 3-to-4 percent by the end of 2023, according to economic projections by Kiplinger.

Operations 197

Operations Cash Management Seasonal Menu Loyalty Program 197

Modern Restaurant Management

MARCH 2, 2023

Some of the most common elements across these various consumer-driven businesses include pricing, location, environment, quality of goods and services, access, parking, and so on. And more than 65 percent of companies surveyed say they are increasing their CX spending in 2023 by an average of 24 percent. What is your payments strategy?

Operations 164

Operations Loyalty Program Mobile Ordering Consumer Goods 164

Apicbase

DECEMBER 8, 2022

We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations. In addition, creating an exceptional customer experience at all touchpoints remains crucial to attracting customers, building loyalty and ensuring a stable revenue stream.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Cheetah

NOVEMBER 27, 2021

Use of to-go food containers surged during the pandemic’s delivery boom. Carry-out and delivery orders grew by over 130% during the pandemic, causing the use of to-go containers to surge to the point of a packaging shortage. Just Salad are doing it by themselves and relaunched their BringBack Bowl pilot program.

Sustainability 148

Sustainability Compost Recycling Loyalty Program 148

QSR Automations

DECEMBER 22, 2023

Rise of AI Artificial Intelligence (AI) was the breakout star of 2023; from ChatGPT to AI art controversies, it can seem from the news that AI is a passing fad, but it can streamline your restaurant by translating recipes, keeping a digital stock list, and more. This blog was updated on December 22nd, 2023 for updated information and clarity.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

The Restaurant Times

JUNE 6, 2023

CAGR from 2023 to 2030. By integrating with suppliers and vendors, the software enables seamless communication, making it easier to place orders and track deliveries. With this information readily available, you can make informed decisions regarding pricing and menu engineering to maximize profitability. million in 2022.

Inventory 52

Inventory Management Management Food Supply 52

7 Shifts

NOVEMBER 1, 2022

Delivery and takeout options are endlessly accessible for most. Can you undercut their prices, or out-market them? Loyalty programs. Customer loyalty programs can be simple cards, or you can take the gamification aspect further with digital 'point scoring' for every dollar spent. Press Releases.

Seating 221

Seating Email Marketing Marketing SEO 221

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Even technology comes with a price tag, continuous innovations and wide adoption make them more accessible and cost-effective. . These apps are also the perfect way to run loyalty programs for customers.

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

DECEMBER 19, 2023

. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. – Christine Barone, President, Dutch Bros. – Joe Hand Jr.,

2023 117

2023 Front of House Customer Experience Customer Service 117

Mad Mobile

MARCH 8, 2024

Customer loyalty programs – With all the customer data you have on hand, it’s simple to implement and track customer loyalty programs. Data should be able to migrate from your accounting, inventory, staffing, and delivery platforms without a hitch. Check out the full features of each program to compare.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Apicbase

MARCH 17, 2023

Recommended read: 85+ Restaurant Industry Statistics That Every F&B Operator & Manager Needs to Know in 2023 Here we go! Restaurant technology platforms also help you manage customer relationships and track customer behaviour, so you can easily customise offers and promotions to increase customer satisfaction and loyalty.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

The Food Corridor

MARCH 27, 2023

Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

DECEMBER 16, 2019

Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 “Most QSR and Fast Casual brands have already adopted a digital ordering program. data highlights: Despite summer dips, Starbucks remained the market leader, taking 27.9 percent of market share.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Get a Demo 6. RUN Powered by ADP ADP's RUN is another payroll option used by SMBs.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Get a Demo 6. RUN Powered by ADP ADP's RUN is another payroll option used by SMBs.

Operations 352

Operations Management Management Mobile Ordering 352

The Restaurant Times

FEBRUARY 24, 2023

Since delivery/takeout is often their mode of operation, they can set up camp in less expensive areas. Their primary focus is only on food preparation and delivery, and they can operate with a much smaller and more efficient staff group. Unified software platforms that often have all these solutions in one can be your best bet in 2023.

2023 52

2023 Online Ordering Website Management Food Order 52

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support. .”

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

MAY 28, 2021

The Ellises also won three other awards including the Top Quarters for Kids fundraiser, Clean Juice’s charitable program helping underprivileged children get access and education about organic eating. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

NOVEMBER 17, 2020

In order to push catering for this holiday season, restaurants can provide pricing incentives in order to attract more customers, offer a-la-carte options for holiday meals, and push out more marketing material showing their sanitary precautions when preparing food to ease consumer's worries. Ease of use (18.6 Panda Express.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

DECEMBER 13, 2023

With both restaurants and guest feeling the effects of inflation, tipping has become a topic of confusion and intrusion for diners, according to Restaurants: Consumer Trends Fall 2023/Winter 2024 , a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine.

Loyalty Program 189

Loyalty Program Food Truck Consumer Goods Fine Dining 189

Modern Restaurant Management

MAY 5, 2020

Cheetah, an e-commerce platform offering contactless pickup and delivery of food and supplies, closed $36M in Series B funding led by Eclipse Ventures, with participation from ICONIQ Capital, Hanaco Ventures, and Floodgate Fund. who provided business advisory and restructuring services. Cheetah Secures Funding.

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122